How AI makes paid search audits faster and better

How AI makes paid search audits faster and better

Paid search audits are essential. But let’s face it: they can be a beast to do. 

It’s not just about understanding complex strategies; it’s about meticulously reviewing every setting, campaign, keyword, and ad, then translating all those details into actionable insights for stakeholders who may not be PPC experts.

Before AI, I spent countless hours refining audit checklists and presentations, constantly second-guessing myself. 

  • Did I miss a crucial setting?
  • Did I fully grasp the account’s nuances and how they align with business goals? 

I even resorted to downloading templates from other experts for reassurance.

Now, AI chatbots like ChatGPT and Gemini have transformed my entire auditing process, bringing a new level of thoroughness, clarity, and actionability. 

They help me avoid missing critical details and analyze data faster than I ever could, freeing up my time for strategic thinking.

Read on to learn how AI can help you conduct comprehensive, insightful, and actionable paid search audits that drive better performance.

Streamline your initial account review

Feeling overwhelmed when reviewing a new account? I used to, as well. 

Now, I simply open the account and dictate my observations directly into a Google Doc using my phone’s text-to-speech feature. 

I cover everything – from account structure and campaign settings to keyword choices and ad copy.

Next, I feed this raw data into my AI chatbot, asking it to organize my thoughts and structure the observations. 

I can even paste the campaign structure for the chatbot to analyze, identifying issues like overly broad keywords or illogical setups. 

Suddenly, I have a clear, concise account overview, ready for deeper analysis.

Explain complex topics with AI

Explaining bid strategies or match types to someone unfamiliar with PPC can be challenging and frustrating. 

I’ve always struggled with this, especially after analyzing data all day. 

AI chatbots excel at simplifying complex concepts and translating technical jargon for stakeholders.

For example, if you’ve identified a suboptimal bidding strategy, instead of a technical explanation about value-based bidding, you can ask the AI to tailor the message for different audiences:

  • For an executive: “The current bidding strategy is likely costing us money by not focusing on the most valuable conversions.”
  • For a marketing team member: “We can improve our bidding to reach more of the right customers and reduce wasted ad spend.”
  • For a paid search manager: “I recommend transitioning to value-based bidding, as it helps inform the ads platform that we prioritize form submissions over phone calls.”

Similarly, rather than saying, “The search terms report shows a high volume of irrelevant queries,” the AI can rephrase it as “We’re wasting money on clicks from people who aren’t interested in our products.”

This approach ensures your insights are clear and actionable for all stakeholders. 

AI helps turn what’s in your head into polished presentations with actionable steps businesses can easily implement.

Flag high-cost, low-converting campaigns, ad groups, or keywords

AI chatbots aren’t just passive note-takers. They can be proactive analysts. 

Once you’ve provided the AI with account data, you can ask it targeted questions like:

  • “What are the biggest opportunities for improvement in this account?”
  • “Are there any red flags I should be concerned about?”
  • “Which keywords have high cost but low conversions?”

The AI can analyze the data and provide insights you might have missed. 

For example, in a recent audit of a luxury car accessories campaign, I analyzed a search terms report and asked AI to flag potential inefficiencies. One standout issue was high-cost, low-conversion keywords.

The term “premium leather seat covers” had 128 clicks, a CTR of 4.6%, and only two conversions, resulting in a cost per conversion of $180 – much higher than the account’s target. 

Meanwhile, “heated seat covers for winter” showed a strong CTR of 25.8% and a conversion rate of 1.25%, but its cost per conversion was still high at $161. 

This data indicates a need for lower bids, better use of negative keywords, or landing page optimization. 

A high CTR combined with a low conversion rate suggests that while users are clicking, they are not converting – highlighting clear opportunities for improvement.

Once I used AI to identify the opportunities, I can use AI to communicate this concept to an executive:

  • “We’re seeing some instances where we’re paying a lot for clicks, but those clicks aren’t turning into sales. This is often due to targeting the wrong keywords or sending people to landing pages that aren’t optimized for conversion. By addressing these issues, we can reduce wasted spend and improve our return on investment.”

This concise explanation focuses on the issue’s financial impact and potential for improvement, which is what executives typically care about most. 

It also avoids getting bogged down in technical details, like negative keywords, which is crucial when communicating with non-PPC experts when delivering audits. 

Believe me, when you start talking about negative keywords or match types with an executive, you’ve lost them! As subject matter experts, it’s so easy to get caught up in the details. 

Still, AI has been monumental in helping me bridge that communication gap and communicate what is important.

Dig deeper: 7 tips for conducting Google Ads audits

How to analyze your account with AI

Remember to apply the process of analyzing data with AI at every level of the account hierarchy. 

Start with campaign data, then drill down to the ad group level within each campaign, and finally, review the ads and keywords.

Analyzing campaign data with AI

  • Download the relevant campaign data from Google Ads.
  • Upload it to ChatGPT (or another AI tool).
  • Ask targeted questions like: “Which campaigns are underperforming?” or “Which campaigns have the highest cost per conversion?”

Analyzing ad group data with AI

  • Download the relevant ad group data from Google Ads.
  • Upload it to your AI tool.
  • Ask questions like: “Which ad groups have the lowest click-through rates?” or “Are there any ad groups with high impressions but low clicks?”

Analyzing keywords and ads with AI

  • Download the relevant data (e.g., search terms report, keyword data, ad data) from Google Ads.
  • Upload it to your AI tool.
  • Ask targeted questions like: “Which keywords have high cost but low conversions?” or “Suggest new negative keywords.” or “Which ads have the highest conversion rates?”

AI analyzes the data and provides insights within seconds, saving hours of manual review. This helps you quickly identify areas for improvement. 

As the human expert, you can then determine the best course of action, such as adding negative keywords, adjusting bids, or optimizing landing pages. 

You can also use AI to analyze your current audience targeting settings and suggest improvements, such as layering demographics, interests, and behaviors for more precise targeting.

By applying this process at each level, you gain a comprehensive understanding of the account’s performance and can develop targeted recommendations for improvement and incorporate into your audit.

Auditing ad copy with AI

AI can be a valuable tool for generating ad copy variations and incorporating feedback on ad copy into your audits. 

With the rise of responsive search ads (RSAs), which allow for up to 15 headlines and four descriptions, it’s easy to overlook the importance of solid ad copy. 

We’re often stuck in a situation where many headlines or combinations simply don’t get served, making it difficult to know which ones are truly effective.

By leveraging AI to analyze existing ad copy and campaign data, you can provide specific, data-driven suggestions for improvement directly within your audit reports. 

This enhances the value of your audits and streamlines the optimization process for your clients.

Here’s how to use AI to enhance your paid search audits:

  • Upload your campaign data to the AI platform, including ad copy, impressions, clicks, conversions, and other relevant metrics.
  • Ask the AI to analyze the data and identify the top-performing ads in terms of key performance indicators (KPIs) like conversions or click-through rates (CTR). For example, you could ask: “Analyze this ad copy data and tell me which ads are driving the most conversions. Then, generate 3 new ad copy variations based on the top performer.”
  • Filter the suggestions to align with your brand voice, character limits, and other campaign requirements.
  • Incorporate the AI-generated suggestions into your audit report, providing specific, data-backed recommendations for improvement.
  • Advise clients to A/B test the different variations to identify the most effective ad copy.

Using AI to analyze your RSAs can help you uncover which headlines and descriptions are actually working and generate new variations based on those insights. 

This allows you to make data-driven recommendations for improving ad copy, even with the added complexity of RSAs.

Gain competitor insights with AI

Including competitor insights in paid search audits helps clients understand their market better and find ways to stay ahead.

While there are tools available that provide competitor analysis, manual review and analysis of publicly available data can uncover valuable insights that might otherwise be missed.

One powerful application of AI in this context is competitor website analysis. 

By providing the chatbot with your competitors’ websites or ad copy, you can ask it to:

  • Analyze their strategies.
  • Identify their strengths and weaknesses.
  • Suggest opportunities for differentiation. 

This allows you to gain valuable insights into the competitive messaging landscape and refine your own approach to copy.

Another application is to look at websites like Amazon or Reddit. 

For example, you could gather competitor reviews from platforms like Amazon and use AI to analyze the sentiment and identify recurring themes. 

You could also read what customers are saying about a brand on Reddit.

This can help you understand what customers like and dislike about your competitors’ products or services, which can inform your ad copy and messaging. 

You can even ask the AI to generate ad copy variations based on these insights, ensuring your ads stand out from the competition and resonate with potential customers.

Including this level of competitor intelligence in your audits shows a strong market understanding and gives clients actionable strategies to stay ahead.

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Overarching vs. in-depth audits

It’s important to remember that paid search audits can vary in scope. Some audits require a high-level overview, while others demand a deep dive into every aspect of the account. 

AI can be adapted to both scenarios. For comprehensive audits, you can use AI to analyze vast amounts of data and pinpoint areas for improvement across all levels of the account. 

For more focused audits, you can use AI to examine specific aspects, such as ad copy testing, keyword research, or campaign structure.

Automate reporting with AI

Compiling the findings into a clear and concise report is one of the most time-consuming aspects of paid search audits. 

This is where AI can shine, helping you automate the reporting process and create professional presentations with minimal effort.

Here’s how you can leverage AI to streamline your audit reporting.

Create a comprehensive audit template

  • Develop a spreadsheet template that captures every single setting in the advertising platform you’re auditing (Google Ads, Bing Ads, Facebook Ads, etc.). 
  • Include checkboxes for items that meet best practices and text fields for observations or recommendations. 
  • This template serves as your standardized audit checklist.

Populate the template

  • As you conduct your audit, meticulously fill out the spreadsheet, checking boxes and adding notes where necessary.

Leverage AI for report generation

  • Once the template is complete, upload it to your AI chatbot. 
  • Provide clear instructions on the desired output. For example:
    • “Generate a PowerPoint outline for a paid search audit report based on this spreadsheet. Include a slide for each section with key findings and recommendations. Highlight any critical issues or opportunities.”

Refine and customize

  • The AI will generate a PowerPoint outline based on the data in your spreadsheet. 
  • Review the output, refine the language, add your own insights, and customize the formatting to create a polished and professional presentation.

This process allows you to leverage AI to automate the tedious aspects of report generation while maintaining control over the content and ensuring that your expertise shines through. 

Combining a standardized audit template with AI-powered reporting can save significant time and deliver high-quality audits that impress your clients.

Dig deeper: 3 steps for effective PPC reporting and analysis

A glimpse into the future of creative collaboration with AI

While AI may not be a complete replacement for human expertise just yet, its rapid evolution hints at an exciting future where it significantly enhances our skills and knowledge. 

We all have strengths and weaknesses, and AI has the potential to bridge those gaps effectively.

For example, I used to rely on a colleague with a knack for data visualization. I’d describe a concept, and they’d effortlessly create a compelling visual. 

Today’s AI tools are starting to offer similar capabilities, though they often require more guidance.

Recently, I needed a flowchart illustrating the Google Ads auction process. I provided a detailed prompt to Canva’s AI, outlining the steps and desired visual elements. 

The result was a decent starting point, but it wasn’t quite what I envisioned. (See my prompt and the AI’s output below.)

This experience highlighted the iterative nature of working with AI. It’s like a dance where both partners are learning and adapting. 

As we refine our ability to communicate effectively with AI, and as AI technology itself advances, the results will become increasingly impressive.

Imagine a future where we can dictate a flowchart, outline complex processes with ease, and AI generates a stunning visual that surpasses anything we could create with traditional tools like Mermaid. 

This level of creative collaboration could revolutionize how we visualize and communicate information.

My prompt:

“Create a flowchart illustrating the Google Ads auction process. The diagram should show the following steps:

  1. User Search: A user searches for a query on Google.
  2. Ad Auction: Google’s ad auction determines which ads to show based on factors like bid amount, ad quality, and ad relevance.
  3. Ad Serving: Google serves the ad that is predicted to maximize the advertiser’s goal (clicks, conversions, or conversion value).
  4. User Interaction: The user may or may not interact with the ad (e.g., click, convert).

Use simple shapes and arrows to represent the flow of the process. Label each step clearly. Consider using different colors to distinguish between user actions, Google’s decisions, and advertiser goals.”

AI’s result:

AI-generated - Google Ads auction process visualization

This visual isn’t accurate, but I believe as technology and prompting improve, we’ll reach a point where accurate diagrams and charts can be created quickly for presentations.

AI-powered paid search audits: Faster, smarter, and more actionable

AI technology is evolving rapidly, changing how marketers approach their work. 

Integrating a chatbot into your paid search audit process can help you deliver better results faster by automating tedious tasks. 

However, remember it is a tool to assist you, not a replacement for your expertise. 

Always review and refine the chatbot’s output, and use your judgment to ensure the quality and accuracy of your findings.

Embrace these advancements, and you’ll be well-equipped to navigate the complexities of paid search and achieve outstanding results.

Dig deeper: How to maximize PPC and SEO data with co-optimization audits

Read more at Read More

Avinash Kaushik shares secret sauce for measuring Super Bowl ads

Avinash Kaushik shares secret sauce for measuring Super Bowl ads

Super Bowl 2025 will be held on Sunday, Feb. 9. The “Big Game” will have around 50 minutes of TV commercials trying to change the hearts, minds, and actions of over 100 million viewers.

However, many marketing executives ask, “Are Super Bowl ads effective?”

And with a 30-second spot during the Big Game costing $8 million, some are also asking, “Are Super Bowl commercials worth it?”

I asked Avinash Kaushik, who spent 16 years leading analytics at Google before becoming the chief strategy officer of Croud, to share the secret sauce for measuring Super Bowl ads. 

Below is an edited transcript of my questions and his answers.

Are Super Bowl ads really effective?

Greg Jarboe (GJ): “Back in 2017, The Harvard Business Review published ‘A Super Bowl Ad Is the Equivalent of Lighting Money on Fire (Which Can Be More Strategic Than It Sounds)’ by Tim Sullivan and Ray Fisman. What’s your take on this topic? Are Super Bowl ads effective?”

Avinash Kaushik (AK): “If your Super Bowl commercial can stand out among the 60 to 80 that air during the Big Game, then it can be effective. 

But it’s really hard for anybody to remember 10 ads after the Super Bowl, which means they aren’t effective for the rest of the ads.

At my former employer, we did studies around the half-life of a Super Bowl commercial. How long does it take for ads to lose half of the buzz that being in the USA Today Ad Meter, the YouTube AdBlitz winners, or somebody else’s top 10 list gives them?”

The short half-life of Super Bowl buzz

AK: “Marketers may have run Super Bowl commercials to generate water-cooler conversations. So, how long does it take to lose half and what you had gained when the Super Bowl ended? 

It takes less than six hours to lose half of what you have gained, and then you lose the rest of it in four days or so. 

And that was only for ads that managed somehow to stand out in those top 10 lists. So, it’s only the top ads that survive from 4 to a handful of days. 

I bet you and I can’t remember a single freaking commercial from last year, right? And you and I both watched it with interest. 

If the half-life of a TV commercial during the Super Bowl is that short, then what’s the point of a Super Bowl commercial?”

Spike and sustain: The key to effective big-ticket advertising

AK: “The best way to make a Super Bowl ad effective is through ‘spike and sustain’ marketing.

Here’s how it works:

  • First, you do a spike campaign to move your unaided brand awareness, purchase intent, or whatever KPI you’re solving for. You gotta move it up. So, if you were at 14 points before and after you’re at 16, then happy birthday. 
  • Next, you need to spend money sustaining your marketing. So, you stay at 16. 

But, if you don’t do sustained marketing within one week, that 16 will fall back to 14, and that’s the impact of what is known as ‘spike and silence.’ 

If you spend money on your campaign and go silent, then that half-life is about 4 days. ‘Spike and silence’ is a very bad idea. ‘Spike and sustain’ is the way to go. 

If you’re executing a strategy that is ‘spike and sustain,’ then one of your spikes can be the Super Bowl. 

It’s like you’re always in the market; you’re always running these ads at high frequency, low frequency, high reach, low reach, whatever it is. 

The Super Bowl can be a part of your spike strategy. 

Right after the Super Bowl is done, you will have lots of sustained marketing in the marketplace, and that will ensure that any lift you get from that few hours of buzz from the Super Bowl can be sustained by the rest of your marketing. 

At my former employer, if you were going to spend roughly $6 to $10 million on a Super Bowl ad for the media, creative talent, and production costs, then you also needed to put another $20 to $30 million into sustained advertising in the weeks following the Super Bowl.

That was the only way to get the Super Bowl halo to last, right? Otherwise, it’ll disappear in hours. 

Nowadays, as a part of your ‘spike in sustain’ marketing strategy, the Super Bowl can be a spike. 

Likewise, ‘back to school’ can be a spike. Thanksgiving can be a spike. A new product launch can be a spike. 

If those are all spikes that you do in advertising to get higher reach, get back into the consciousness of a wider audience, then a Super Bowl ad makes sense. 

If you do not have sustained marketing before and after the Super Bowl, then usually the Super Bowl ad is an ego play. It’s a vanity spec, right? 

But remember, for every dollar you invest in a Super Bowl commercial, you’re going to have to invest $3 to $5 in sustained marketing for weeks after the Big Game. 

If you don’t do it, then you’re going to get a brand or sales lift for a few hours or a few days. But that’s about it. You’re not gonna drive long-term profits.”

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How to measure advertising effectiveness

GJ: “That framework is perfectly clear. But, with a 30-second spot during the Big Game costing $8 million, how do you measure advertising effectiveness so you can answer questions like, ‘Are Super Bowl commercials worth it?’”

AK: “Do things really simple. Most of the time, there are two use cases:

  • Performance.
  • Brand.”

Measuring performance marketing campaigns

AK: “When I say Performance, I mean driving short-term sales, which could be for B2B, B2C, nonprofit, for-profit… 

If your Super Bowl commercial has:

  • ‘Buy our product tomorrow.’ 
  • ‘We’re offering a Super Bowl coupon.’ 
  • ‘We’ve launched this brand new product.’ 
  • Or anybody responding to the Super Bowl ad gets a free lifetime supply of diapers with their product. 

If you’re doing a Performance Super Bowl ad for short-term sales purposes, we will:

  • Measure the sales that come from it within the first 48 hours. 
  • Then, we’ll run some financial models to see if that performance, the sales that we got, lasted beyond 48 hours. 

But it is all based on short-term sales. This is easy to measure. 

If you could run a sophisticated Media Mix Model, you could include a simple analysis and your Google Analytics report the following month.

But if your commercial is performance-oriented – it’s giving a coupon, launching a new product, starting a new promotion, etc. – then it’s all based on sales. 

We will measure short-term sales instantly, online, offline, and everywhere.

For larger companies, we have models that will help us understand what it’s like a month later. 

We did see a 1% lift in sales compared to normal times, and we can attribute that to our Super Bowl commercial, right? 

It’s probably not going to last more than a few weeks, but you can measure it. That’s performance marketing. 

The purpose of your ad is to rush everybody to buy the new Doritos Locos Taco, which you launched at the Super Bowl.”

Measuring brand marketing campaigns

AK: “The second use case, which is a brand advertisement, is a bit more complex. 

Remember the days when Budweiser would run four or five commercials? 

They’re not trying to drive short-term sales. Sure, maybe a few more people will buy Budweiser, but those gorgeous horses pulling the beer are meant to evoke something about the brand. 

It’s solving a longer-term problem.

If you and I were at Budweiser today, we might be trying to overcome the slump in sales for Budweiser over the last year… 

We’re trying to get people to reposition Budweiser back to the working man’s everyday, affordable beer with horses and good American feelings. 

This is a very good example of brand marketing.

A whole lot of commercials for B2B companies like Salesforce are grand commercials. There is no intent to drive only short-term sales. 

We measure two different things for those, and that’s when ‘spike and sustain’ is particularly important.

First, we’ll look at the brand outcomes from the Super Bowl. We’ll measure four important metrics:

  • Percentage brand lift.
  • Number of people lifted. 
  • Cost per individual lifted. 
  • Long-term impact on sales.

A lot of these commercials are trying to move the metric unaided brand awareness. 

It’s not brand awareness or aided brand awareness. Those are crappy metrics. 

Unaided brand awareness is the good metric. 

Usually, they try to move unaided brand awareness to get more Americans who usually don’t know us to get them to remember our brands. 

So, we’ll measure the percentage of lifts, the number of people lifted, and the cost per individual lifted.

What does that mean? 

For a Super Bowl commercial, it means how many points of unaided brand awareness were lifted over the next week. 

Now, let’s say we got two points, three points, or whatever it was. OK, great. 

How many people did we lift? How many people are going to remember a brand? 

If it was 300,000, even though over 100 million people watched the Super Bowl, that would be OK. 

Fine, 300,000. What was the cost per individual lifted? 

How much did it take to influence Greg, who is just one of the 300,000? 

You take your Super Bowl budget, divide it by 300,000, and get the cost per individual lifted.

It’ll say, wow, it costs us $6 to get Greg to remember us for a few days now. 

You can see, was it worth it? But we measure brand impact and then keep tracking it over time, so that’s the brand play.” 

Brand impact vs. sales impact

AK: “The dimension that we will measure first is the short-term impact of a brand ad; we measure those three metrics. 

Then comes the idea of a lagging sales effect from great brand marketing. 

You will measure this by the incremental sales driven and the cost per incremental sale from running the Super Bowl ad. 

Remember that’s the second tranche of measurement you will do. And this is where ‘spike and sustain’ is very important. 

Because if you did spike and silence, at best, if Jesus and Krishna are supporting you together, you will get some brand lift. 

In those three metrics, I mentioned, if you do ‘spike and silence,’ you will see zero impact on performance metrics like incremental sales or cost per incremental sale. 

But if you do ‘spike and sustain’ pitches and spend 3 to 5 additional dollars following the Super Bowl for every dollar you spend on the Super Bowl ad, you will also see a lift in sales, a drop in cost per sale, and a lift in incremental sales.

And you will see that for B2B companies, nonprofits, beer, cars, insurance, and everything else advertising on Super Bowls.”

Final takeaway: Is a Super Bowl Ad worth it?

As Kaushik explains, Super Bowl ads can be effective, but their impact is short-lived unless supported by sustained marketing. 

Measuring their success depends on the ad’s objective:

  • Performance ads focus on short-term sales and are easy to track using immediate sales data and financial models.
  • Brand ads aim to build long-term awareness and should be measured in two steps: first by evaluating brand lift (percentage lift, number of people lifted, and cost per person lifted), then by tracking the ad’s long-term impact on sales.

As Kaushik says, “Don’t judge a fish by its ability to climb a tree.”

Brand ads shouldn’t be evaluated purely on short-term sales. Instead, they require a different measurement approach to assess their true value.

The key takeaway?

A Super Bowl ad works if it’s part of a larger “spike and sustain” strategy. Otherwise, the buzz fades within days.

Dig deeper: Who won: Measuring the most effective Super Bowl 2024 Ads

Read more at Read More

Google Merchant Center Next fixes product download frustration

Google shopping ads

Google resolved a six-month-long headache for online merchants by restoring filtered product download capabilities in Merchant Center Next, bringing the platform’s functionality back in line with its classic version.

The context. In digital commerce, precision matters. Merchants often need to:

  • Troubleshoot specific product listings.
  • Optimize particular product categories.
  • Analyze subsets of their inventory.

The previous limitation essentially forced merchants to sift through massive, unwieldy files — like finding a specific book in an entire library by dumping all books on the floor.

Why we care. The update allows merchants to export specific product subsets instead of being forced to download entire product feeds, a critical feature for businesses managing large, complex inventories.

First seen. This fix was first brought to our attention by Emmanuel Flossie on his blog.

Bottom line. A seemingly small technical fix can represent a significant operational improvement for digital businesses, underscoring how platform features directly impact merchant efficiency.

Read more at Read More

Phishing scam targets Microsoft Ad accounts via Google Search

Microsoft Ads

Cybercriminals are exploiting Google Search ads to steal Microsoft advertising account credentials, revealing a sophisticated phishing scheme that has potentially been active for years.

The big picture. Attackers created malicious Google ads mimicking Microsoft Advertising’s official platform. The campaign redirects users through complex networks to steal login information. Researchers discovered potential infrastructure dating back multiple years

How it works. Hackers use a multi-step process to bypass security:

  • Create sponsored search results that look like legitimate Microsoft ads.
  • Implement cloaking techniques to evade bot detection.
  • Use Cloudflare verification to appear more authentic.
  • Present a convincing phishing page that mimics Microsoft’s login screen.

Why we care. This threat is significant because it can compromise advertising accounts, potentially leading to financial losses, reputational damage, and disruption of critical marketing operations across digital platforms.

Protect yourself

  • Verify URLs carefully before entering credentials.
  • Use two-factor authentication wisely.
  • Regularly monitor advertising accounts.
  • Report suspicious ads.

What’s next? Cybersecurity firms are investigating the broader implications of this phishing infrastructure, which appears to span multiple countries and platforms.

Bottom line. As online advertising becomes more complex, so do the techniques used by cybercriminals to exploit it.

Read more at Read More

From retro gaming glory to fighting Google: The journey of Brandon Saltalamacchia

Google crashed his retro gaming site

Brandon Saltalamacchia’s office, adorned with a dazzling collection of retro gaming paraphernalia, offers a glimpse into the passions that have driven his professional life.

In this interview with Saltalamacchia, you’ll learn about his humble beginnings as an independent publisher to navigating the labyrinthine challenges of SEO in a Google world.

The early days: A camper van and a dream

Saltalamacchia’s foray into independent publishing began in 2017 while working full-time for Future Publishing. A self-described “newb” in SEO and content marketing, he channeled his love for camper vans into a small passion project — a website dedicated to van life.

“It was a little pot on wheels,” said Saltalamacchia, recalling his first camper van, “but we had a bunch of fun with it.”

That website, built on pure enthusiasm and curiosity, caught the eye of a buyer in 2019. The sale allowed Saltalamacchia to pivot toward his true passion: retro gaming.

Retro Dodo was born as a personal project, combining Saltalamacchia’s knack for content creation with his lifelong love of classic games.

“I started writing about things I enjoyed and unboxing Game Boys [on YouTube],” he said.

It wasn’t long before the site began to gain traction, fueled by Saltalamacchia’s genuine enthusiasm and a simple, straightforward content strategy.

Building Retro Dodo: From passion to business

Retro Dodo grew steadily from its inception, thanks in part to Saltalamacchia’s willingness to experiment with SEO and social media.

“I installed the Yoast SEO plugin and made sure every little thing was green,” he said.

While Saltalamacchia admitted to following some misguided SEO advice early on, the site flourished due to its authenticity and dedication to serving its niche audience.

By 2021, Retro Dodo had evolved into a full-fledged media company with a team of six, producing daily content, video reviews, and even books. It reached about 2 million readers at its peak and Saltalamacchia recalled

“My [Google] Search Console said, “Congratulations, you hit 1 million organic results in May [2023],” Saltalamacchia said.

The site’s success brought collaborations with major brands and recognition from influencers like Casey Neistat, who invited Saltalamacchia to New York to discuss their shared love of retro gaming.

However, beneath the surface of Retro Dodo’s success lay a precarious dependence on organic search traffic — a vulnerability that would soon be exposed.

The Google algorithm crash

Google’s September 2023 helpful content update sent shockwaves through the SEO world and impacted many other independent publishers. For Retro Dodo, the impact was devastating.

We lost about 85% of our traffic,” Saltalamacchia said. “It felt … like you’re almost swimming and someone’s put a big weight on your feet and it’s just dragging you and dragging and there’s nothing you can do.”

Saltalamacchia’s initial optimism gave way to stark reality as months passed without recovery.

“I tried pretty much everything,” he said, detailing attempts to improve site speed, refine content, and follow advice from SEO consultants. Despite his efforts, Retro Dodo remained essentially invisible in Google.

The experience brought Saltalamacchia face-to-face with Google representatives, including Search Liaison Danny Sullivan. While the meeting offered a platform to share his frustrations, it ultimately provided little in the way of actionable solutions.

“Danny told me, ‘Keep doing what you’re doing. Your site’s great. I can’t see anything wrong with it.’ Which I wish he never said that to me in all honesty because you almost want to find something wrong to snip,” Saltalamacchia said.

Reinvention and a new chapter

Faced with dwindling traffic and mounting financial pressure, Saltalamacchia made difficult decisions, reducing his team and scaling back operations. Yet, Retro Dodo’s core community remained loyal, and Saltalamacchia refused to give up on his vision.

“We’re very lucky to have quite a large community and a lot of people that return to our work to read, especially news and reviews. We’re quite well known in our niche for that. So, we’re still profitable, we’re definitely nowhere near as what we used to make,” Saltalamacchia said.

Heading forward, Retro Dodo is pivoting toward video content, premium memberships, and creating its own products and events.

Retro Dodo’s transition to the Ghost platform reflects a broader shift in focus: building a sustainable, high-quality digital magazine for retro gaming enthusiasts.

Simultaneously, Saltalamacchia embarked on a new venture with Kagi, a paid, ad-free search engine designed to prioritize user experience over ad revenue.

“Kagi [is] trying to humanize the web,” he said. “No ads, no tracking … My full focus is on making Kagi a great environment and helping independent publishers and helping families search without distractions.”

In his role as a consultant, Saltalamacchia wants to help Kagi champion independent publishers and redefine the online search landscape. He also shared five promotional codes that will give you one month free of Kagi Ultimate, limited one per user. Once these codes are claimed, they are gone:

  • SEARCHLANDE48E1320
  • SEARCHLAND05311655
  • SEARCHLANDD10EC7C1
  • SEARCHLAND4F87658E
  • SEARCHLAND33EBD5B0

Lessons for creators

Saltalamacchia’s journey offers valuable insights for aspiring creators and independent publishers.

“People won’t really be blogging anymore unless they’re super passionate about that subject. So, I think creators are going to move to YouTube even though it’s just as competitive,” Saltalamacchia said. “The only people that are still doing it and still surviving are the ones with true passion for the niches that they cover.”

Google changed the game for independent creators. So what’s his advice for creators in this era of when we’re watching the enshittification of Google? Focus on creating exceptional premium-level content and building genuine relationships with your audience.

What’s next?

For Saltalamacchia, the future is a mix of nostalgia and innovation.

With Retro Dodo’s evolution and his work at Kagi, he’s poised to make a lasting impact on the retro gaming community and the search landscape.

“Google and YouTube are [basically] the same thing. And the creator economy over at YouTube is phenomenal. … There’s a really good financial incentive to build great content and build a community that supports you. 

“Whereas then there’s Google just destroying blogs left, right, and center. It really bewilders me how the search team have got it so wrong when the YouTube team have created such a fantastic environment to learn to be informed to entertain yourself and to build a potential great content business. so I think that’s where creators are going to move to.”

As Saltalamacchia looks to the future, one thing seems certain: it’s far from game over.

Never miss a new video. Subscribe to the Search Engine Land YouTube channel.

Read more at Read More

Take your career to the next level: Become a search marketing master

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Read more at Read More

How volatile have Google rankings really been?

How volatile have Google rankings really been?

Some things in life are constant – Google rankings aren’t one of them.

If you’ve been paying attention (or just reading this website), you’ve likely noticed that rankings are becoming increasingly unstable. Industry veterans, with years of context, may feel this shift the most.

That’s why I believe SEO is evolving into something new.

What that means – and whether the industry is adapting well – is a discussion for another time (TL;DR: we’re not doing great, but we’re not failing either. Change is hard).

One key driver of this shift is SERP instability.

What I’d like to do here is explore that notion and give some concrete facts. 

The average level of volatility in 2024

Rank was 26% more volatile in 2024 than in 2023. 

It’s not as simple as it sounds, which is why we’ll look at multiple metrics to create a data picture as best we can. 

However, if you looked at how much rank volatility increased in 2024 and compared it to how much it either increased or decreased in 2023, the answer would be 26% – at least on desktop. 

Top categories by volatility change 2024 vs 2023 - US Desktop Data

Now, that’s not universal across every sector of the web.

For example, as you can see above, certain niche industries saw far higher volatility increases in 2024 relative to 2023.

If your site helps folks relish information about their favorite snack, it might be over 50% more volatile (for the record, relish is no one’s favorite snack).

However, what was almost universal was that all but one of the vertical’s Semrush tracks saw an increase in rank volatility in 2024:

Average Volatility Level by Categories

All but one vertical (Real Estate) saw what I would call a “noticeable” increase in rank volatility over the course of 2024 compared to 2023 (which itself was “noticeable”). 

I want to highlight that the data shows average volatility – already high in 2023 and even higher in 2024 (except for Real Estate).

I don’t always report on desktop versus mobile when discussing Google algorithm updates

In general, the numbers across devices are close enough that it doesn’t justify wasting your time. 

In this case, the difference between devices was clear – a full 10 percentage points.

Top categories by volatility change 2024 vs 2023 - US Mobile Data

While the desktop SERP was 26% more volatile in 2024 than in 2023, the mobile SERP was “only” 16% more volatile.

The disparity between devices continued all the way down to the niche level.

On desktop, the Health vertical, for example, was not one of the niches that saw the most increased volatility in 2024. On mobile, as shown above, it clearly was.

That’s not because keywords associated with the medical field were so much more volatile on mobile.

The numbers for the Health niche are quite similar across devices. The disparity is largely due to other verticals having higher rates of volatility in 2023 on mobile than on desktop:

Average Volatility Level by Categories - US Mobile Data

If you look at ecommerce, the vertical had literally the same level of rank volatility on both desktop and mobile in 2024. However, on mobile, the volatility average was 5 points higher.

The gap between the mobile and desktop volatility increase is due to the higher levels of mobile volatility in 2023, which resulted in less of an increase relative to 2024.

However, the levels of absolute volatility are the same across devices. (Again, using the Shopping vertical, the average volatility was at 8.5/10 on both devices in 2024.)

By the way, a volatility score of 8.5 is out of this world.

All these numbers, when factoring in the volatility levels in 2023 and then the increase of them in 2024, are out of this world.

The SERP is not safe.

Dig deeper: How to diversify your traffic sources

Get the newsletter search marketers rely on.



Is increased rank volatility a lasting trend or a temporary spike?

An increase in average volatility in 2024 doesn’t tell the whole story.

We need to determine if a single event skewed the data – perhaps one or two months of extreme volatility.

The answer? No. 

Volatility in 2024 was widespread. Except for July (and to some extent August), the year was consistently more volatile from the start.

SERP Volatility Trend by Monthly Average Volatility - US Desktop Data

July 2023 is interesting to recall because there was no official update. 

The volatility you see above in July 2023 was the result of an odd and ongoing period of extreme rank volatility that happened around the middle of that month:

SERP Volatility - July 2023
Image courtesy of Search Engine Roundtable

The upshot and the importance of the data is that it means we’re not just in a more volatile rank period that may or may not abate. 

Rather, it would appear we’re in a new scenario of what volatility on the SERP looks like. 

I can only speculate that it will get worse as Google has been reported to say they are moving to continuous and ongoing algorithm updates. 

How drastic is drastic? 

Another question neither the average level of volatility nor the volatility trends answer is how volatile? 

Meaning, how drastic is the rank movement? 

It’s entirely possible that smaller micromovements are a big part of the more volatile SERP (which, for the record, was already incredibly volatile for years – more on that later). 

Standard deviation is one of the best metrics to measure rank volatility. 

When you look at the baseline and how far off the volatility is, rank volatility is noticeably less drastic:

Image courtesy of Search Engine Roundtable

Every vertical saw a decrease in the standard deviation relative to 2023, aside from one (and the “news” SERP is its own beast).  

Now we have a scenario where the “amount” of volatility increased, but the extent of the movement itself decreased relative to 2023. 

Do not mistake that for “Oh, rank isn’t fluctuating in a drastic manner.” It’s relative to 2023, not in absolute.

If we take the Dolorean to 88 mph, we’ll see that back in 2021 standard deviation, outside of News, ranged between 1.15 and 1.69: 

Standard Deviation for Each Category - 2021

That range in 2024 (again outside of News) is 1.3 – 2.5. Rank is not “less volatile” over time. 

The average level of rank fluctuation may not be as drastic as in 2023, but as a paradigm, we are not even close to the levels seen in 2021 and have surpassed the higher extremes of rank movement seen in 2020. 

Back in 2020, we were looking at standard deviations above 1. Now, we’re talking about deviants above 2 (of which I have four above 2 at home). 

We can still pull back another layer. 

Is the reason the standard deviation is higher overall related to a few strong spikes of colossal rank volatility? 

Difference Between Max and Min Score Each Year

That doesn’t appear to be the case. 

The above graph shows a narrowing of the gap between the minimum and maximum levels of volatility. 

The difference between minimum and maximum volatility in 2023 was 8.1 points, down to 7.2 in 2024. 

That’s a less drastic “spiking” of max volatility (relatively speaking). 

There are two (if not more) possible reasons for this: 

  • The minimum score was higher, meaning we started at a higher level of volatility, which would make the gap between the minimum and maximum levels of volatility narrower. 
  • There were fewer large spikes but overall more “less drastic” rank movement so the levels just never got as high in 2024. Thus, the gap between the minimum and maximum levels of volatility is narrower. 

If you look at all the data together (see, there’s a method to my madness), some signs point to more volatility that is less drastic overall. 

Why?

  • The average amount of volatility is up in 2024.
  • The rank movement is less drastic overall in 2024 (see standard deviation).

Thus, to apply Occam’s Razor (which has nothing to do with actual razors), the most likely scenario behind the narrowed gap between minimum and maximum volatility is that the volatility, while more frequent, did not get as many “highs” as it did in 2023.

However, the counterargument would be the month-by-month volatility trends we saw above (adding here again for convenience), which show that the jump in the amount of volatility was steeper in 2023 than in 2024:

SERP Volatility Trend by Monthly Average Volatility - US Desktop Data

It’s not hard to see. August 2023 and August 2024 show just about the same levels of volatility. But look where the amount of volatility started in 2023, far lower than in 2024. 

One might speculate that if the amount of volatility spiked like it did in 2023, so did the levels of volatility.

This is a fancy way of saying, I don’t know – which I am not supposed to say in official SEO articles. (So you didn’t read that). 

But it also brings me to my next data point. The pivots are so good here it feels like a podcast. 

Things are volatile, but who’s counting? 

Me.

I am counting. 

Did you know that Semrush only recorded 15 days or low volatility in 2024? 

Of course, not. Who would actually know that off the top of their heads? That’s just weird. 

But it’s true. 

On desktop, there were just 15 days of low volatility and just 83 days of “normal” volatility.

For the record, yes, 2024 has 366 days, not 365. It was a leap year. I know how to add numbers. 

So, just assume there is one less day of high volatility to make yourself feel better.

Volatility Level Breakdown by Year - Desktop

By the way, that means a 64% reduction in the number of days of low volatility in 2024 and a 39% reduction in days of normal volatility. 

Conversely, there was a 19% increase in “high volatility” days in 2024 and an absolutely massive increase of 80% in “very high volatility” days! 

Slightly different on mobile with a few more days of low volatility throughout 2024 (although the number of high volatility days was the same): 

Volatility Level Breakdown by Year - Mobile

However, there were 12 fewer “very high” volatility days on mobile in 2024, so that’s good. 

But mainly, none of it is good.

Roughly 78% of 2024 was volatile, with 36% of the year being very volatile (desktop). That feels like a nightmare. For many, it was and still is. 

More volatility? Who freaking cares?! (Or as most Search Engine Land articles put it: why we care)

You. 

At least you should. Our conception of what Google is as a marketing channel is starting to shift. 

First, the results are less than stellar at times. 

I was Googling a medical condition, and I was forced to choose between the same content from different websites such as the Mayo Clinic, Web MD, whatever, or Reddit. 

That’s like having to choose between strawberry ice cream or strawberry ice cream with nuts.

Then there’s the whole LLM thing, AI search engines and AIOs, AI-generated content, AI something whatever, and yada, yada, yada.

And then, on top of that, content consumption trends have totally changed IMHO (they’re constantly changing, BTW).

Oh, and I forgot about Reddit being firehosed into the SERP. (Would you like sprinkles on that ice cream?) 

On top of all of that, the SERP is a heap of volatility. That’s a lot. 

It’s like Thanksgiving dinner with your family and your in-laws, and all that’s being served is boiled tofu. 

Also, they don’t have a TV, so you can’t watch football, and they don’t have beer; they have Zima from 1992. 

So what should you do about it? 

I didn’t say I was giving advice; I was just showing why you should care.

What you should do about it is a whole other conversation. And yeah, it goes far beyond “diversify your channels” or “aim for owned audiences.” 

Personally, I think it means taking a very hard look at how we approach audiences and resonate with them. 

Let that sink in for now.

Dig deeper: SEO beyond Google: Building your brand on Reddit, Quora, TikTok and more

Read more at Read More

How to maximize your Google Ads remarketing campaigns

How to maximize your Google Ads remarketing campaigns

Remarketing campaigns can drive significant results when executed effectively.

This article explores advanced strategies for setting up and optimizing your remarketing efforts for greater profitability and long-term success.

Go beyond the basic remarketing setup

By default, Google Analytics creates an “All Users” audience for website visitors over the past 30 days. 

While this basic audience may be useful for beginners, setting up advanced audiences can significantly improve campaign performance in the long term.

Here are audiences to consider testing:

  • Pre-built templates in GA4: Ready to use or customizable to fit your specific needs.
  • Different timeframes: Instead of simply 30-day website visitors, test 10-day, 60-day, 90-day, or 180-day audiences based on your industry and website traffic.
  • 365-day audiences: Ideal for remarketing annual products or services, such as trips, holidays, or Black Friday deals, to previous customers.
  • Page-specific visitors: Retarget users who visited key pages, like pricing, by setting up “Page location” contains “your specific URL.”
  • Converted audiences: Target users for other products or exclude them from campaigns based on completed purchases or form submissions.
  • New visitors: Show ads only to new users, excluding repeat visitors.
  • Traffic sources: Use audiences from other platforms, like Facebook, Instagram, TikTok, YouTube, or large newsletter lists, by applying Templates > Acquisition > First user source, campaign, or medium.

Additional advanced options include:

  • Inactive users: Retarget users who haven’t been active for a set timeframe (e.g., 7 days), or delay ads until specific events, like a free trial expiration.
  • Session duration: Target users who spent significant time on your website (e.g., over 1 minute) to exclude low-interest audiences.

Dig deeper: How to combine Google Ads with other channels to retarget, nurture and convert

There are three primary campaign types for targeting remarketing audiences. Let’s explore best practices for setting them up and optimizing their performance.

1. Search remarketing

Setup best practices

You can target the same remarketing audiences you’ve set up in GA4, often called RLSA (remarketing lists for search ads).

To avoid overlap, separate your search remarketing campaigns from standard search campaigns that don’t target a remarketing audience. 

The simplest approach is to create a search remarketing campaign using the same and/or different keywords while excluding that remarketing audience from your standard search campaigns.

In search remarketing, you can test broader keywords, including:

  • Broad match terms.
  • Review-related queries.
  • Competitor names. 

Since these users have already visited your site, broader targeting carries less risk.

For ad creative, you can either reuse existing ads or test unique copy tailored to search remarketing. 

Choose what performs best. If using unique ads, consider adding more selling points and testimonials. Also, test different landing pages, coupons, or special deals.

For bidding, test manual bidding, max conversions, or target CPA – especially if the campaign generates a high number of conversions. 

Even with higher CPCs, maximizing conversions can be worthwhile, as these users are already familiar with your brand.

Optimizing search remarketing campaigns

Optimization follows the same principles as standard search campaigns: 

  • Test different ad copy.
  • Adjust ad group variations.
  • Experiment with new keywords.
  • Pause underperforming ones.
  • Add negative keywords. 

However, avoid directly mirroring changes from your standard search campaigns. What works there won’t necessarily work in search remarketing.

You can swap out audiences as needed, but otherwise, optimization remains similar to standard search. 

Regular adjustments are essential. Don’t leave it on autopilot.

Dig deeper: How to boost PPC retargeting efficiency with an RFM analysis

2. Display remarketing

Setup best practices

When targeting different remarketing audiences, use separate ad groups or campaigns. 

Avoid grouping drastically different audiences together or expanding them with “optimized targeting.”

For ads, you can reuse copy from search or banner ads or test unique messaging specific to display remarketing. Choose what delivers the best results. 

With remarketing banner ads, include your logo and branding to ensure immediate recognition. Even if users don’t click, the impressions still provide branding value.

For high-traffic websites, consider testing three separate remarketing campaigns:

  • Desktop-only.
  • Tablet-only.
  • Mobile-only. 

Combining all devices in one campaign often results in mobile traffic consuming the most clicks and budget. 

Instead of blocking mobile traffic entirely or reducing bids, testing a separate mobile campaign may be more effective. Mobile clicks – especially from in-app ads – are often accidental or irrelevant. 

For bidding, test manual CPC to control volume and spend or use Maximize Conversions to stop showing ads to users who don’t convert quickly. 

Brands with larger budgets aiming for long-term visibility may benefit from manual bidding to maximize touchpoints and reinforce brand presence.

Be cautious with Maximize Clicks bidding. This strategy may favor high-click placements, such as mobile games, where accidental clicks can waste budget.

Optimizing display remarketing campaigns

Optimization follows the same principles as standard display campaigns. 

Regularly review placements – especially apps, games, celebrity gossip, quizzes, and entertainment sites – to prevent wasted spend on users who aren’t in the right mindset for your product or service. 

If mobile traffic dominates the budget, consider blocking it or running separate device-targeted campaigns.

Continuously test ads to determine which ones drive the most conversions or relevant clicks. 

If an ad underperforms with a remarketing audience, replace it. 

Avoid leaving display remarketing campaigns on autopilot. Ongoing adjustments are key to maintaining effectiveness.

Dig deeper: How to make your display campaigns profitable

3. Video remarketing

Setup best practices

Video remarketing campaigns follow a similar setup and optimization process as display remarketing campaigns. 

Use separate ad groups or campaigns for different remarketing audiences. Don’t combine them with other audiences.

For ads, you can use generic branded videos or specific product/service-based videos tailored to the user’s recent activity. 

If producing new video ads is challenging, brands often repurpose existing TV or streaming ads. 

For lower budgets, you can create simple videos using Google Ads’ built-in tool or third-party tools like Canva. 

These videos can now be hosted directly in Google Ads without needing YouTube.

Video ad campaigns offer various subtypes and bidding strategies. 

For remarketing, the simplest option is Video Views, which supports skippable in-stream ads, in-feed ads, and Shorts ads using CPV (cost per view) bidding. 

This is the easiest way to retarget past website visitors or YouTube channel viewers.

For larger budgets, consider Video Efficient Reach, which allows CPM (cost per thousand impressions) bidding and supports unskippable ads. 

Brands focused on reach may also use Non-Skippable Reach if that format aligns with their goals.

When setting up the campaign, consider disabling TV screen targeting unless you have a large brand and budget. 

Most advertisers prefer engagement beyond just branding, so blocking TV placements can help allocate spend more effectively.

The Drive Conversions subtype for video campaigns is transitioning to Demand Gen in early 2025. 

If you don’t want to expand into Gmail and Discovery ads, it’s best to focus on Video Views for remarketing.

Optimizing video remarketing campaigns

Video remarketing follows the same optimization principles as display remarketing and non-remarketing video campaigns. 

Regularly review and block irrelevant placements, including:

  • Video placements. 
  • YouTube channels.
  • Topics.
  • Apps.
  • Entertainment content. 

Video ads often waste budget on kids’ videos, unrelated apps, or entertainment channels. Make sure to continuously block irrelevant placements

If mobile traffic dominates the budget with little to no results, consider blocking it to improve campaign efficiency. 

Advanced remarketing strategies

For advanced users, enhance remarketing by layering audience targeting with relevant placements, topics, and keywords simultaneously. 

This ensures your remarketing ads appear to past website visitors while they browse specific websites, YouTube channels, or content related to your targeted topics or keywords.

For example, if you offer retirement planning services, you can target previous website visitors while they visit financial or retirement-related websites or view relevant topics. 

This strategy works for both display and video campaigns. 

You can also handpick high-authority financial or retirement websites and layer them with your remarketing audience for more precise targeting.

It’s important to note that adding a remarketing audience to a Performance Max campaign is not true remarketing. 

Performance Max uses remarketing audiences as a signal – a starting point to find similar users – rather than exclusively targeting past visitors. 

It will expand beyond that audience based on Google’s machine learning.

By leveraging advanced remarketing and optimization techniques, you can achieve significantly better results than default remarketing strategies.

Dig deeper: From search to social: Retargeting organic traffic with video strategies

Read more at Read More

Product studio now available within Google Business Profiles

Google Product Studio is now available within Google Business Profiles. This allows you to edit the background scenes of your products within your local listing using Google’s AI features. Product studio is already available within Google services including Google Merchant Center and Google Ads, and is now available within Google Business Profiles.

More details. Google community manager, Kara, posted about this news in the Google Business Profile forums and wrote:

“We’re excited to announce that you can now change the background scene of your product with Product Studio, a generative AI tool which helps you create engaging imagery to showcase your products.”

Here is what the feature looks like in my account – it says “Transform your product images with Al Quickly generate lifestyle scenes. To get started, upload a product image and select a theme.”

How it works. Google has a more detailed help document on this feature over here but here is how to quickly access this feature in your Business Profile.

  1. Go to your Business Profile. Learn how to find your profile.
  2. To generate a scene for your product, click Edit products  Get started.
  3. Select the image you want to edit.
    • Wait until the background from your image is removed.
  4. Select a theme for your product.
    • Choose a generated image from the editor.
  5. If you’re satisfied with the image, click Add image to product.
  6. You’ll receive a confirmation to save the image, click OK.

Once you saved the generated image for your product, from the product editor:

  1. Fill out the fields in the form.
  2. To submit your product, click Publish.

US only. Google did not that “Only merchants in the US can use scene generation in product editor.” Google added, “When you use Product Studio, you agree to the Terms of Service (TOS).”

Why we care. If you manage products within your Google Business Profile account, quickly being able to make those products look more appealing to searchers might be a great thing to increase conversions and sales. Of course, you want to make sure you are happy with how Google’s AI improves your images and only accept changes that you feel will make a positive change to those images.

Read more at Read More

How to Sell SEO Services in 5 Steps+ Expert Tips & Templates

Learning how to sell SEO isn’t easy.

Why?

Your prospects don’t want to buy SEO—they want to buy results.

I learned this the hard way.

After years of trial and error, I found a system. It consistently delivers what people want: more customers, revenue, and growth.

In fact, I’ve maintained a 75% close rate by focusing on one thing: demonstrating value before asking for the sale.

Think about it:

AI advancements. Nontraditional search results. Constant algorithm shifts.

SEO looks different every year. But these changes have made skilled SEOs more valuable than ever.

In this guide, you’ll learn my exact process for selling SEO services, backed by insights from industry veterans who’ve closed millions in SEO deals.

1. Prepare Your Sales Toolkit

As the saying goes, “Failing to prepare is preparing to fail.”

In other words, don’t wing it.

Sure, you can eventually throw stuff at the wall and see what sticks.

But if you want to successfully sell SEO services, you’ll need a few essentials.

Build Trust with Case Studies

Case studies are your bread and butter of selling.

They’re proof you know what you’re doing and an opportunity to show exactly what you can accomplish for your clients.

The key is to be specific.

You didn’t just increase demo requests.

You grew inbound leads by 40% with conversion-focused content marketing.

See the difference?

The more detail you provide, the easier it is for clients to envision these results for themselves.

And the likelier they are to trust you.

Taylor Scher – Case study

It’s especially helpful if you have a case study that addresses each client’s specific needs.

Kevin Indig, a growth advisor who has worked with companies like Nextdoor, Dropbox, Hims, and Reddit, believes there’s nothing more powerful than demonstrating real results.

Build out references and projects you can showcase. Very early on, it’s important to be able to show what the work for a client could look like at the hand of a live example.


If you’ve done it for someone else, you can do it for them, too.

Another perk?

Case studies are versatile.

Present them during client calls to get buy-in.

And highlight them on your site for prospects to read.

Skale – Highlighted case studies

Pro tip: New to SEO? Exchange free or discounted SEO work for case studies and testimonials. For example, offer a free technical audit to a small business. Once they start seeing results, ask if you can document their success story.


Collect High-Impact Testimonials

Case studies are great.

But testimonials hit differently.

Why?

Because they come directly from your happy clients.

Taylor Scher – Testimonials

When clients explain the impact you’ve had on their business, it boosts your credibility with prospects.

So, let them be your ambassadors.

Follow these steps to collect testimonials:

  • Text or email clients a short feedback form
  • Ask them to share specific results (metrics help)
  • Keep it simple: “What was your biggest win from working with us?”
  • Offer to draft it for them (just get their approval)

Even better: Ask for a video testimonial.

If clients are willing to have their face and brand associated with your business, that’s a ringing endorsement.

It doesn’t get much better than that.

No matter how you collect the testimonial, what matters most is that it comes from a reputable person in the company.

Aim for a VP of marketing or founder for the most significant impact.

Pro tip: Place your best testimonials on high-traffic pages, such as pricing, services, and contact pages. Highlight them in post-discovery call emails and on social media to seal the deal.


Create a Lead Qualification System

Time is money.

Don’t waste it on unqualified leads.

Before you even have a first call with your prospects, ensure they fit your ideal client profile (ICP).

Make sure they:

  • Are the right type of company you want to work with
  • Are actually in need of your services
  • Aren’t looking to just sell you on something (it happens more often than you think)

Pro tip: Asking for project details is usually the best way to qualify a lead. It also helps you set expectations for your role and prepare for the initial discovery call. This way, you come to the meeting with a personalized approach that reflects what they actually need and explains how you can help.


So, how do you have a qualifying process before a prospect even reaches out to you?

Your contact form is your best friend here.

Add qualifying questions that will tell you from the get-go if this lead has potential.

Contact form in lead qualification system

Here’s what your contact form should ask:

  • Budget range
  • Services they need
  • Project details
  • How they found you

In my experience, the responses will tell you whether they’re a legitimate lead 95% of the time.

Further reading: What Are Lead Magnets?


Invest in a CRM

I won’t lie—not having customer relationship management (CRM) software was probably the worst mistake I’ve made as a consultant.

It took me around six months to finally realize this.

That’s six months of lost revenue, wasted time, and unnecessary stress.

If I ever had more than five leads contact me at once, it was just pure chaos managing them with a spreadsheet.

If you’re a solo SEO consultant or freelancer, I can’t recommend using a CRM enough.

You’ll be able to:

  • Manage and track your prospects
  • See which leads are hot, warm, or cold
  • See how long it’s been since a lead contacted you
  • Qualify that lead by seeing which company they’re from

I would personally recommend HubSpot as the best all-in-one CRM–especially if you’re a new SEO.

It can manage all your sales data and give you access to a full range of marketing tools.

HubSpot – CRM for Small Business

But a few other CRMs worth looking into would be:

  • Semrush
  • Apollo.io
  • Salesforce
  • ClickUp

Decide on Your SEO Services

Want to know why many SEOs struggle to close deals?

They’re not specific enough about the SEO services they offer.

Here’s what I mean:

Don’t just say you “do SEO.”

Instead, decide what services you’ll offer and be specific when you describe them:

  • Technical SEO for enterprise companies
  • Content creation for B2B SaaS
  • Link building for ecommerce sites

Skale – Specific services

Niche down whenever possible.

Once you control a niche, whether B2B SaaS, home care, or legal SEO, it will be much easier to grow from there.

Rankings – Control your niche

I learned that the hard way when I first started posting on LinkedIn.

My niche and SEO posts were too broad.

The posts helped grow my followers quickly but not my revenue.

The majority of my followers were SEOs, not my actual ideal client profile.

So, I wasn’t generating leads.

That changed pretty quickly after I nailed down my niche.

After focusing my posts on B2B SaaS to help target my ICP—marketing VPs—I saw better results.

LinkedIn – Taylor Scher – B2B SaaS

Instead of competing with every SEO agency out there, I have an easier time being seen by my ICP.

Plus, they know my services are designed specifically for them.

Another important decision will be how you want to structure your services.

Kevin recommends creating a clear distinction between freelancer and consultant work.

You need to know very clearly whether you want to do the work (freelancer) or guide/advise (advisor). Early on, I did a lot of the leg work because that’s where I felt most comfortable, but that didn’t match the advisor prices I charged and wasn’t what I actually wanted to do.

So, it’s important to know what work you want to do and where you can provide the biggest impact. If you want to advise, don’t agree to do any busy work. Focus on the strategy.


You’ll likely have to learn your preferences by trial and error at first.

But don’t be afraid to adjust if you have to.

Choose Your Pricing Model

Like your services, you’ll want to have your pricing figured out upfront, too.

This works well for a few reasons:

  • You understand your worth before going into a client call
  • You can use it to qualify leads before they reach out
  • You avoid being lowballed during calls

Let me break down the four main ways to price SEO services:

First, there’s retainer pricing.

Clients pay a fixed monthly fee for ongoing SEO work. You commit to a set number of hours each month.

Next, there’s package pricing.

Taylor Scher – SEO Pricing

This is what I use. Clients can choose from different packages that best suit their needs for SEO.

Here’s how I structure it:

  • SEO audit: $1,500
  • SEO consulting: $2,000
  • Fractional SEO: $3,500
  • Full management SEO: $6,000

Your third option is value-based pricing.

It’s riskier but can pay off big. You set goal targets with clients and get bonus compensation when you hit them.

Finally, there’s hourly pricing.

You bill based on actual time spent on SEO tasks. This is great for one-off projects.

Pro tip: Price your services based on value. Low rates might seem like a path to more clients, but they can attract lower-quality clients. My highest-paying clients are always my best clients—they pay on time, are pleasant to work with, and trust my expertise.


Keep in mind that every model is dependent on what works for you.

I’m personally a big fan of package pricing.

But that’s because I want my work to prioritize value over output.

Optional: Gather Proof You Can Rank

Want to know one of my best-selling tools?

My own SEO results.

SEO results – Top pages

Think about it:

What better way to prove your SEO skills than having prospects find your website through Google?

It’s an instant trust signal.

In fact, organic search is one of my most consistent channels for new leads.

But here’s the catch:

Don’t just rank for random topics.

Rank for topics related to your services:

  • Best SEO agencies for lawyers
  • Technical SEO for Shopify websites
  • B2B SaaS SEO consultant

Google SERP – B2B SaaS SEO Consultant

There’s no denying that building SEO authority from scratch is tough.

I learned this firsthand when launching my site.

Competing against established SEO websites with zero website authority? Not easy.

Here’s my best advice: Run PPC campaigns while your SEO compounds.

PPC campaign

This keeps your lead pipeline full while you build organic visibility.

2. Find Prospects

Successful SEO sales require a reliable lead-generation system.

Here’s how I use both inbound and outbound marketing to build a steady stream of qualified prospects.

Inbound Prospects

Inbound marketing is the process of creating valuable content that attracts potential customers to your site when they’re actively looking for solutions.

This is the channel I’m most familiar with.

And the one that provides the most long-term value.

With inbound, you can build a long-term community that’s invested in your brand and create a stronger pipeline for leads at a much lower acquisition cost.

So, how do you find high-quality leads? It depends on your services and industry.

Personally, I’ve found the most success with:

  • SEO: Targeting high-intent searches coming directly from my audience
  • Reddit: Answering questions on subreddits where my ICP is
  • YouTube: Creating videos that help my audience overcome industry challenges. Works great for repurposing content, too.
  • Email marketing: Nurturing my email audience by sending them highly valuable content directly to their inbox
  • LinkedIn: Posting thought leadership content that establishes me as an expert within my field

LinkedIn –Taylor Scher establishes as expert

As you can see, organic search and social are among my top traffic sources:

[missing ss]

When you’re starting out, I recommend playing around with each channel.

Once you find the channel that works, double down on it.

Pro tip: Don’t stretch yourself too thin. If you’re solo, it’s better to comfortably handle one or two channels than struggle with five. The goal is to build a community interested in your brand through quality content—not spam your audience.


Outbound Prospects

Outbound marketing is when you reach out to prospects through various methods rather than waiting for them to find you.

While I’m pro inbound marketing, it can be inconsistent.

Outbound can make up for that.

There are a few different ways you can target outbound prospects.

But the ones that work the best for me are:

For example, I use a template similar to this to reach out to potential prospects through email:

You can also use LinkedIn for outreach, but don’t expect to take the same approach as email.

Focus on social selling.

Interact with your ICP and find something in common with them.

LinkedIn – Taylor Scher comments post

Then, reach out to them.

Don’t treat them as just another automated message.

Focus on building an actual relationship with them.

Then, once the time is right, see if they’d be open to a coffee chat.

Ask if they’re facing any challenges with SEO and offer advice on how to help.

Chances are, they might just be willing to delegate that to you, anyway.

But when you’re deciding which marketing channels to use, I recommend this approach:

Pro tip: Blend one outbound channel with one inbound. Outbound brings quick wins, while inbound builds long-term success. Together, they offer a balance of quick wins and sustainable growth for long-term success.


3. Offer Strategy Calls

This step is often called a “discovery call.”

But I recommend using strategy call instead.

Why?

Well, you want to demonstrate perceived value before prospects even contact you—an additional incentive for them to take that next step.

And “strategy” implies they’ll get something tangible out of this call.

For example, point out issues they can fix right after the call. It’s an easy way to show you’re invested in them and have done your research.

Taylor Scher – Book a Strrategy Call

Use this call to discuss your services and offer a glimpse into what working with you looks like to see the best conversion rates.

Learn More About Your Prospect

Use the first call strictly as a way to understand the company and what’s currently going on with its marketing efforts.

I even recommend using a questionnaire to help you run through the call.

Here’s what I ask every prospect:

  • What do you hope to achieve with this call?
  • What are your long-term SEO goals?
  • What’s your current SEO strategy?
  • What makes your product unique?
  • Who are your decision-makers?
  • How does your sales process work?
  • What sets you apart from competitors?

I usually ask these questions to help prepare myself for the SEO audit in the next step.

Customer Insights Template

But prospects also appreciate that you seem invested in their company.

You’re obviously not just pitching yourself and are actively looking to learn more about them—something that’s often rare during the discovery phase.

Focus on Early Wins

Here’s a persuasive tactic: Give prospects actionable tips during the call.

Point out easy fixes they’ve missed to highlight your expertise and prove your worth.

For example:

“I noticed your product pages aren’t targeting money keywords. Here’s a quick fix that could boost your traffic…”

Or

“I researched some easy keywords you’d be able to rank for quickly. This includes…”

Keyword Magic Tool – How to grow tomatoes – Keywords

This gives prospects a reason to develop early trust with you.

This is something my friend Jacob Statler, founder of Stat Digital, highly recommends doing:

Show your prospects how you can get them quick wins that tie back to revenue. If possible, get them a win before working together during the sales process.
SEOs often give away high-level audits that they auto-generated with a tool, but these are usually not very actionable. I like to create mini-action plans of easy-to-implement opportunities. This builds trust and shows competency.


And if that quick win translates to results, all the better for you.

Highlight What Their Competitors Are Doing

This is such an underrated strategy.

If you think I’m joking, try it out for yourself.

I’ve been stumped before getting clients to commit to something.

But the moment I mention a direct competitor doing something they aren’t, they get tunnel vision.

This includes:

  • Their competitors’ top traffic channels
  • Articles their competitors have that they don’t
  • Articles their competitors created against them (this is my go-to if a client is ever opposed to creating alternative or category content)

Traffic Analytics – World Wildlife – Traffic Journey

It’s almost an immediate way to motivate your prospects, especially if you’re facing early resistance to a tactic you’re recommending.

You can conduct competitor research in a few ways, but I usually recommend using the following tools:

  • Semrush competitor analysis tools
  • SpyFu

Pro tip: Offer the SEO audit at the end of your strategy call or follow up with an email to get it scheduled right away.


4. Schedule an SEO Audit

Think about how many agencies and consultants are pitching your prospects right now. Chances are you aren’t the only one being considered.

If you don’t make an impression, you’ll get lost in the crowd.

The solution?

SEO audits.

Pro tip: Always lock in the audit with a hard date. Leaving the audit timeline open is a deal-killer. I schedule the audit presentation right after the discovery call. Vague follow-ups kill momentum.


Position the Audit as a Roadmap, Not a Selling Technique

Audits are my secret sauce for selling SEO services.

Why do they work so well?

I go above and beyond. While others send automated reports, I tailor each audit to my client.

This means I:

  • Never use a template; I always start fresh
  • Look at their product/offering/industry/ICP to put together my recommendations
  • Focus on specific tactics that drive value and have an expected outcome

I’ve found it not only gets additional buy-in but also keeps leads moving through the pipeline.

Taylor Scher – Audit as a roadmap

Once prospects see the issues affecting their site, they’re way more motivated to get started with services.

But this isn’t a selling technique.

If clients see the audit as a pitch, then you’re just another company pitching them.

When you position your audit as a roadmap, it’s much easier to present a legitimate vision for the client.

Ben Goodey, founder of the SEO growth agency Spicy Margarita, agrees that leading with value is essential.

My top advice for those looking to sell SEO? Know your audience doesn’t want to buy SEO. They’re business owners or team leaders who want to buy results—that is what you should focus on selling.

In my experience closing clients, the more freely you share your “how,” the more trust and enthusiasm you build with a client. So, share your tactics openly—people are typically willing to take a risk working with you if you’re an expert.


Taylor Scher – SEO Audit roadmap

The idea is that the audit should be so helpful prospects can take the information and use it on their own.

“But why would you do that?”

Sure, it sounds like it wouldn’t make sense. But think about most companies that lack internal marketing teams.

Most of the time, they don’t want to handle marketing and SEO themselves.

They would rather outsource it to another team.

So, even though they COULD take the audit and run, chances are they’d rather have someone else manage it anyway.

Plus, if they do decide to move forward, it shows their level of trust in what you’re proposing.

Which is a great sign for longer-term engagements.

If you didn’t schedule the audit at the end of your strategy call, use this template to follow up by email:

Build a Reliable Stack for Conducting Your Audits

I keep my tech stack pretty consistent for most audits.

The ones I find helpful and recommend using are:

  • Google Search Console: Find crawling/indexing issues, quick SEO wins, and potential content topics
  • Screaming Frog: Uncover large-scale technical issues like missing canonicals or JavaScript issues
  • Google Analytics 4: Extremely useful if a client has set up conversion tracking. See what pages have previously driven conversions and how you can double down on that.
  • Semrush site auditing features: Identify housekeeping items to take care of, such as orphan pages, broken links, and redirect chains

Site Audit – Backlinko – Overview

Focus on Value, Value, Value

When you’re delivering the audit, focus on value.

And I don’t mean to just stuff it with data and overwhelm the client.

Remember: This is also for you, not just the client.

I find it helpful to start with an overall strategy, like how I’ll increase revenue by X% through SEO.

SEO Strategy Objectives

Then, I recommend SEO tactics that will help the client achieve the goal.

But this isn’t the time to be vague—I show exactly how I’ll hit that number.

SEO Tactic Objectives In Order of Priority

When you start with a goal, the client has an easier time understanding what you’re recommending and why.

So, let’s say the goal for a B2B SaaS company is to increase demos and freemium signups through SEO.

You’d focus your audit on:

Side note: There will be times when clients still choose not to work with you despite all your work—and that’s okay. As long as your overall close rate increases, that’s all that matters.


5. Send a Proposal or SOW

Now comes the easiest part.

Sending out the SEO proposal or statement of work (SOW).

If you ran your audit properly and the client showed interest in what you had to say, the proposal should be a piece of cake.

Still, there are a few things to keep in mind during this step of the process.

Include Audit Findings

For the beginning of the proposal, include findings from the audit.

It doesn’t have to be anything fancy.

I usually use:

  • Google Docs for the template
  • Canva for custom graphics
  • Data screenshots if I have access to GA4 and GSC
  • Google Sheets if forecasting is involved

You’ll want to touch on the recommended priority tactics and how you’ll approach them.

SEO proposal for "x client"

You can also include a monthly timetable to visualize how you would structure each month of the engagement.

For me, it usually looks like this:

  • Month 1: Start with conversion rate optimization, technical SEO, optimizing your product pages, going after quick wins, and taking care of any on-page housekeeping
  • Month 2: Continue going after quick wins, start building out BoFu content
  • Month 3: Continue creating BoFu content, creating link assets, and backlink opportunities
  • Month 4-6: Build out a solid profile of MoFu content, continue going after quick wins

Help your clients understand how you’ll approach each month for the engagement.

This way, they’ll have a better reference point for understanding what you’ll be working on.

The success behind selling SEO comes from value, trust, and transparency.

Don’t neglect any of them.

Highlight Your Goals/Strategy/KPIs

This will be similar to what you did for the audit but in more detail.

First, lay them out as a goals section.

Then, explain specifically how you’re going to work towards those goals.

Here’s an example of what this looks like on my proposals:

Highlight your SEO Goals

Now, let’s break this process down.

First, I summarize each goal:

“Goal #1: Increase the quantity and quality of demo requests and signups coming from SEO.”

Then, I add more detail to show I understand what success looks like:

“The main goal of this engagement will be to increase the quantity and quality of leads from SEO (and other channels). We’ll want to establish a benchmark for demo requests/signups and then measure that against the performance of the engagement.”

Finally, I outline my action plan:

“To do this, I’ll help your team focus on sales enablement content that can help convince users to take that next step. This will also involve building out bottom-of-funnel traffic that can bring in qualified users who are in the market for your type of product.”

I also include a section that discusses the main opportunity behind the project.

Project Oportunity

What’s the ultimate value that’s going to come out of this engagement?

I’ll often structure it similarly to the goals listed above.

But it’s usually a more general overview of the project as a whole.

You can also have a section on KPIs.

I generally save specific KPIs for the actual onboarding meeting (once they’ve signed the proposal), but I’ll usually have a section in the proposal that looks like this:

Success Metrics

So, there are no specific percentages tied to those KPIs, just what we’ll be prioritizing.

Detail Contract Terms (Make Them Fair to the Prospect)

Ahh, the contract terms.

The fun part.

I highly recommend working with a lawyer on this one.

Your contract terms will be pretty consistent across most proposals, but they should be fair to you and the prospect.

The lawyer can help you put terms in place that safeguard you and your business during any engagement.

As for the actual general terms, I recommend including:

  • The hard start date so both parties can prepare appropriately
  • The length of the engagement so clients know how much to budget for
  • The pricing terms and dates
  • If the contract is rolling, month to month, or a fixed date project
  • The flexibility of the contract, meaning if clients are locked in or able to cancel at any time

Surfer SEO Blog – SEO contract template

Once you have that set, all you need now is a signature.

Then, you’re basically ready to get started with your client.

Bonus Tips to Keep in Mind When Selling SEO Services

Are you tired of hearing me talk yet?

I hope not.

I have some bonus tips that will help you refine your selling approach and close more leads.

Master the Follow-Up

My personal motto is simple:

Keep following up until you get a response.

Why?

Most leads won’t respond on the first try. Or the second. Or even the third.

So, reach out to prospects once a week to see where they are in the process.

This is where your CRM becomes your best friend.

It helps you:

  • Track when you last reached out
  • Set follow-up reminders
  • Note any previous interactions
  • Monitor prospect engagement

CRM in the process

But here’s the catch:

This aggressive follow-up strategy works best with warm prospects.

Cold prospects? Not so much.

Cold vs Warm Leads

I won’t tell you to annoy your prospects.

But don’t be shy, either.

Use Traditional Sales Psychology

I can’t believe I’m saying this, but I’m extremely grateful for that Sales 101 class I took in college.

I might’ve treated it as a joke in college, but that class has helped me drive thousands in monthly recurring revenue (MRR) just by using traditional sales techniques.

Don’t get me wrong, I’m not a schmoozer by any means whatsoever.

But psychologist Robert Cialdini’s principles of persuasion work extremely well throughout this entire process:

The psychology of persuasion

Reciprocity

People feel compelled to return favors, which is why free audits work so well.

When someone gives us something, we instinctively want to reciprocate.

Taylor Scher – Reciprocity

Not in a manipulative way but as a natural response to receiving something valuable.

This subtle tactic can help you turn prospects into clients.

Social Proof

Your reputation is one of your greatest sales tools.

People want reassurance that they’re making the right choice—especially for something as important as SEO.

You can pitch yourself all you want, but if you don’t have any proof of results, why should they believe you?

The more people who vouch for you, the more people will trust you.

This could be:

  • Case studies
  • Brands you’ve worked with
  • Testimonials

LinkedIn – Taylor Scher – Testimonials

Whatever it is, let your existing/previous clients be your most vocal supporters.

Authority

Establishing authority is huge for building trust.

LinkedIn – Taylor Scher – Establishing authority

When people see you as an authority in your field, they’re more likely to trust what you have to say.

You can:

  • Post content specific to your ICP on LinkedIn
  • Write for highly authoritative websites
  • Collab with well-known industry leaders
  • Be a guest on or host webinars or podcasts

Podcasts – Apple – Taylor Scher

This establishes your expertise and authority in your field.

With that positioning, people already have a sense of trust in me before we even meet on a call.

It also makes prospects more excited to work with me.

My professional reputation adds a perceived value to my services.

As a result, prospects aren’t as likely to question my prices since they know the value my work delivers.

People don’t want to work with the smooth-talking ‘SEO expert’ who promises the world but doesn’t deliver.

They want a partner or team member they can relate to and trust.

Someone who’s passionate about what they do, genuinely invested in helping them, and overall seems like a fun person to work with.

That’s why I’ve been so focused on demonstrating value over selling.

YouTube – Taylor Scher – SEO

Focus on being seen as a partner, not just another vendor.

Scarcity

Scarcity works surprisingly well.

People get FOMO.

It’s a common human experience.

As a solo consultant, I’m not interested in scaling to take on unlimited client profiles.

I want a small batch of handpicked SEO clients who are invested in working with me.

Usually, this comes out to five to 10 monthly clients based on the scope of services.

Taylor Scher – Book an Intro Call

If I stretch myself too thin, I can’t give every client the attention they deserve.

So, if I have multiple prospects who are interested in that last position, my availability becomes scarce.

And as my scarcity increases, pricing can follow.

That’s not to say you should have leads fight over that last spot.

But it is something to mention to your prospects, as it can make you seem like a more desirable candidate.

Keep Leads Interested

While each hard-set date will help keep prospects interested, they can still get distracted.

Other agencies may poach them, they can get pulled in new directions, or their schedule may become too tight.

Even the slightest hesitation can derail your efforts.

So, beyond moving them throughout the sales process, you can keep them interested in a few ways.

Post Client Wins on LinkedIn

Case studies work.

We know this.

But it’s another thing to put it out there for everyone to see–especially when you can use it as an opportunity to explain that case study in detail.

It also makes you way more desirable, so it might even trigger FOMO for them if they feel like others might reach out to you because of that case study.

LinkedIn – Taylor Scher – Case studies work

Even from one case study post, I had three to four qualified leads reach out.

Provide a Reference from a Previous Client

This shows a huge amount of transparency that is surprisingly rare.

LinkedIn – Taylor Scher – Recommendations

Even before they ask, offer them a client referral from a similar industry.

Focus on the Relationship, Not the Sale

People buy from individuals they trust, not just from salespeople.

Especially in the early stages, when a prospect can easily move on to another offering, you can keep yourself memorable by focusing on developing a relationship.

Be likable.

Be funny.

Be authentic.

Be personal.

Go beyond just being seen as an SEO provider.

LinkedIn – Taylor Scher – Relationship

Treat every prospect as an opportunity to develop valuable relationships, not generate sales.

And even if the lead falls through, that relationship still has value.

It can lead to future opportunities like a referral or a personal connection request.

Even if that lead doesn’t work out, it’s still an opportunity to expand your network for future opportunities.

Sell SEO Services Like a Pro

Selling in SEO is just a matter of delivering early value to your prospect.

I’m not even a salesperson.

I’m just an SEO who had to force myself to learn sales.

And honestly, if I can do it, you can do it, too.

Learn how to translate the value of your work into a language your prospects understand.

Now that you know how to sell SEO services, you can start landing clients more consistently.

But first, make sure you have the right tools to deliver the results your clients deserve.

Check out our article on the best SEO agency tools on the market.

Including some free options you can use today.

The post How to Sell SEO Services in 5 Steps<br>+ Expert Tips & Templates appeared first on Backlinko.

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