Make 2025 the year your video creative shines by Edna Chavira

MarTech Webinar--Learn what makes videos effective on CTV
MarTech Webinar--Learn what makes videos effective on CTV

As you set your 2025 professional goals, why not add one more—elevating your advertising creative? A fresh, intentional approach can be the key to standing out in an increasingly competitive landscape.

Connected TV (CTV) is the perfect platform to make it happen, combining the precision of digital targeting with the storytelling power of high-quality video. Whether you’re already using CTV or exploring it for the first time, the right creative strategy can make all the difference.

Join Realize Your Creative Vision in 2025 to learn:

  • What makes video ads effective
  • How often to refresh your creatives
  • A real-world success story of a brand turning creative into a competitive edge

Start 2025 with a creative strategy that drives results. Save your spot here!

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New Google Ads feature spotted: Asset history

What 54 Google Ads experiments taught us about lead gen

A new “Used since” column reveals when assets were added to Google Ads accounts, giving advertisers crucial historical context for managing their creative assets.

The addition of this timestamp feature addresses a common pain point for digital marketers who inherit or audit accounts, as they previously had no easy way to determine how long specific assets had been in use.

Details. The new column appears at the asset level within Google Ads accounts, providing a clear date stamp for when each creative element was implemented.

Why we care. Understanding the timeline of asset implementation helps you track performance over time and maintain fresh, relevant creative content.

First seen. This update was first seen on PPC News Feed.

What’s next. This feature could signal Google’s broader commitment to increasing transparency and giving advertisers more tools for historical analysis of their accounts.

Bottom line. For agencies and in-house teams managing multiple accounts or transitioning between account managers, this feature streamlines the process of understanding asset history and planning creative refreshes.

Read more at Read More

Evolving SEO for 2025: What needs to change

Evolving SEO for 2025: What needs to change

At the start of 2024 – a year that undeniably transformed the SEO landscape – we were primarily focused on Google and eagerly watching how AI might reshape organic search.

As we begin 2025, the picture has become clearer. 

AI is no longer a looming possibility; it’s a central player, albeit in ways few of us fully anticipated. 

And while Google continues to dominate much of the search landscape, I believe the focus for SEO professionals is shifting. 

It’s becoming less about optimizing for specific channels and more about understanding and serving the user – wherever and however they choose to engage.

This shift represents a fundamental change in SEO, moving from keyword-centric strategies to user-centric approaches.

Here’s how my team and I are preparing for the challenges and opportunities ahead in 2025, including:

My approach to AI in 2025

Millions of words have been written about AI Overviews since Google launched them in May, then throttled them back on the heels of some notoriously faulty results.

AI Overviews have seen significant shifts, with results increasingly resembling traditional SERPs – a predictable outcome given both are powered by Google’s algorithms.

In contrast, LLM-based search is a space Google hasn’t monopolized.

Perplexity, ChatGPT, Claude, and Google’s Gemini are all in the mix, with new competitors emerging regularly.

These non-Google LLMs rely on diverse algorithms, leading to variability and uncertainty in their search results.

Rather than chase undefined targets, brands should focus on what has always worked, especially over the last few years: digging into true user understanding and delivering content that anticipates and addresses their informational needs.

It’s meat-and-potatoes stuff, but the way and where we deploy that content have changed somewhat over the last year.

LLM-based SEO vs. social search

One thing we know for sure is that AI is changing how people interact with search. 

More users are getting AI Overviews, and in a more proactive shift, more people are using LLMs for their search activity.

LLMs represent a shift toward combining multiple sources into one (e.g., synthesizing 100 articles into a single response).

Social search offers the opposite: unique human perspectives from platforms like Reddit, TikTok, and LinkedIn.

While AI-generated content (e.g., automated LinkedIn responses) is common, it’s often easy to recognize and less engaging.

Content from these platforms has been appearing more frequently in Google’s traditional SERPs and is now starting to surface in LLM search results.

In short, users are willing to engage with mass-aggregated content and human perspectives.

To me, that’s a pretty interesting trend that puts a spotlight on brand SEO – to make sure people find what they should see when and where they’re searching for your brand.

A good, strong brand should be able to flow across touchpoints, wherever those might be.

Yes, non-brand keywords are still a big piece of SEO, but both pieces are important in 2025.

Dig deeper: Social search and the future of brand engagement

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Emerging 2025 SEO priorities 

Great SEO in 2025 will optimize user experience over a fully mapped, more three-dimensional customer journey that includes more platforms than Google

Google remains a strong indicator of what matters and continues to dominate most search activity, but I expect this to become more dispersed as 2025 progresses.

With that in mind, the questions an SEO needs to address are changing. 

You should no longer start with “Which keywords should I try to rank for?” 

Better questions now start with user behavior, such as:

  • “If a user begins a search on Google or LLMs, what can my brand do to show up and provide value?”
  • “What kind of content are people looking to consume on Reddit and TikTok?”
  • “What kind of information are people looking for LLMs to provide?”

I’ve already mentioned the need to focus on brand search. 

Along with that and user behavior, I’m encouraging my clients to invest in community engagement (wherever their particular communities are).

Those offer opportunities for a very different level of connection brand-building. 

Dig deeper: Search everywhere optimization: 7 platforms SEOs need to optimize for beyond Google

2025 SEO predictions

I’m sure there’ll be the usual wave of yearly predictions, so I’ll be brief with mine. 

LLM platforms like Perplexity will gain traction

Perplexity is poised to build significant momentum and market share.

Its user experience and quality have been impressive so far, and it continues to improve rapidly.

Community engagement will drive business growth

For B2B and ecommerce/B2C, engaging with communities will become a crucial growth strategy. 

While AI content will advance and become less formulaic, there will always be demand for high-quality, differentiated content that showcases unique and creative human perspectives. 

As AI content grows, it will highlight the value of authentic, smart voices.

Video content remains a powerful tool for standing out

Video continues to offer a unique opportunity to differentiate, as AI has yet to make significant advances in this medium. 

Brands focusing on high-quality video and strategic deployment on platforms like TikTok, YouTube, and LinkedIn can expect strong engagement in 2025.

Dig deeper: The future of SEO content is video – here’s why

SEO in 2025: Focusing on users, platforms, and content

User understanding will be the driving force behind successful SEO in 2025 and beyond. 

With users exploring more search platforms than ever and a growing number of algorithms to navigate, gaining visibility will be both complex and challenging. 

However, the better we understand our users and their behaviors, the more effectively we can engage them and drive meaningful results for our brands.

Read more at Read More

The art of subtraction: How to do more with less in SEO

The art of subtraction: How to do more with less in SEO

In SEO, we often operate under the assumption that more is better: more content, more pages, more keywords, more traffic. 

The expectation is that more of these elements will lead to more revenue.

With generative AI, this belief has only grown stronger, enabling content production at an unprecedented scale. But what if more isn’t the answer?

The pursuit of maximalism has led to significant challenges.

Google now penalizes excessive, bloated content, and what once seemed like a straightforward strategy is proving detrimental.

This isn’t just an algorithmic issue – users are overwhelmed, conversions are declining, and trust in brands is eroding. 

We’re creating content faster than ever, yet the results are diminishing. In many cases, we’re doing far more than necessary. The solution doesn’t lie in adding more but in doing less.

This brings us to an ancient principle, via negativa (the “negative way” or “way of negation”), rooted in Neo-Platonic philosophy and medieval theology. 

Nassim Taleb highlights that what we know can be disproven, but negative knowledge – knowing what doesn’t work – is enduring.

To truly understand what works, we must first identify what doesn’t. This process of inversion is critical.

This article will challenge the notion that more is always better in SEO. We’ll explore:

  • Why via negativa works.
  • The pitfalls of excess.
  • How to regain control if your content strategy has gone too far. 

Real-world examples will illustrate how less can be more.

Subtraction in action: Why it works (and why we resist it)

Brands have progressively minimized their logos to leave only what is essential:

Several logos of different brands and how they simplified their logos over time.
Source: “Why are brands simplifying their logos?,” Kenneth Imafidor

This resembles Picasso’s “Le Taureau,” a famous simplification of a bull’s drawing:

“Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.”

– Antoine de Saint-Exupéry

Digital technology has made our lives more abundant, much like Picasso adding detail to enrich the image of a bull. 

But at some point, there’s too much, leading to distraction from what truly matters.

Consider cooking as another example. Japanese cuisine is known for its simplicity, removing unnecessary elements to highlight original flavors.

When reducing a sauce, the goal is balance – neither too thick nor too thin, but just right.

What about SEO and content marketing?

  • Great information architecture and navigation are simple and intuitive, aligning with the principle of “Don’t make me think.”
  • Great content is as long as necessary and as short as possible to (increase information density and) emphasize each part instead of diluting it.
  • Successful domains have only as many URLs as needed to attract the right traffic, not the most.

So why do we still believe more is better and struggle to do less?

Fortunately, scientific studies answer this question. Here are the core ideas to explain our shortcomings:

  • We add more because it’s easier to identify what’s visible and ignore the rest (unlike mountains of paper in an office – an example from Gerry McGovern’s “World Wide Waste”).
  • We don’t think of subtraction easily, as it requires more cognitive effort.
  • We default to instinctive solutions, creating a self-reinforcing cycle because the “idea to add” becomes more cognitively accessible if more people discuss it.

Neglecting something beneficial in the long run can cause long-term damage. 

In SEO, this damage manifests in distinct ways that compound over time if unchecked.

The problems of addition over subtraction in SEO and how to solve them

Maximalism in SEO presents three core problems:

  • An insatiable appetite for more is a red flag.
  • Google no longer tolerates mediocre content.
  • Overemphasis on SEO gains leads to imbalance.

Let’s examine each of these in turn.

Controlling our appetite 

A great example of our hunger for more being a problem is programmatic SEO and AI content. 

By AI content, I mean pushing out articles like McDonald’s does to burgers – average at best and not suited for a gourmet.

Google’s John Mueller said regarding programmatic SEO:

  • “I love fire, but also programmatic SEO is often a fancy banner for spam.”

We often see Google as a mountain to climb, with generative AI or programmatic SEO acting as a performance-enhancing drug. 

However, Google is not just a mountain; it’s a volcano. 

By focusing too much on reaching the “summit,” we overlook warning signs and take unnecessary risks, which ultimately lead to our downfall.

What are the risks?

  • An unnatural surge of new pages within a short time frame.
  • Too many new pages relative to the rest of your site.
  • Ignoring advice from Google spokespeople.

I know this is controversial, but there are indications that rapid, excessive actions may not align with Google’s interests (right now). 

For instance, the Search Quality Rater Guidelines suggest that perceived effort plays a role in assessing content quality.

A section from the Search Quality Rater Guidelines. A part on effort is highlighted, indicating that Google wants quality raters to assess how much effort was required to create a piece of content.

We often have an insatiable appetite. Being too hungry and not knowing when enough is enough creates problems.

“’Enough’ is realizing that the opposite – an insatiable appetite for more – will push you to the point of regret. The only way to know how much food you can eat is to eat until you’re sick. Few try this because vomiting hurts more than any meal is good.”

– Morgan Housel

  • Takeaway: Anyone can quickly create low-quality content, but few can create extraordinary content. Focus on creating content that is 10 times better, not 10 times more.

Dig deeper: 5 SEO mistakes sacrificing quantity and quality (and how to fix them)

Serving Google our best meal since they don’t want our junk food

Three changes in the last two years dramatically changed our playing field:

  • Thresholds for brand signals increased.
  • Indexing became harder.
  • Google developed technical “allergies.”

There’s no direct proof for the first point (yet), however, there are two pieces of evidence:

  • Tom Capper theorizes that “helpful content” is a smoke screen. Google increased the threshold for brand signals. High domain authority, but low brand authority is a red flag (and helps to sort the cesspool of primarily SEO-supported domains).
  • Mark Williams-Cook points out that site quality and predicted site quality must have been all over the place with the influx of AI content, so Google changed this.

Some domains experienced short-term success but were filled with poor-quality content, lacking oversight and nutritional value.

If we break the system or find loopholes, Google behaves like the government. 

There may be short-term arbitrage opportunities. (Emphasis on short-term as neither the government nor Google appreciate attempts to deceive them.)

By ignoring good advice for too long, we tend to fly too close to the sun and eventually burn. Here’s a great example of a domain that didn’t listen:

A chart of the SEO Heist domain that quickly got a lot of traffic which plummeted close to 0 in 2024.

We often hear impressive stories like, “I created 16,824,973 articles with just a few clicks.”

It sounds great on paper, but we rarely hear about the failures.

It’s nicer to talk about how well we did versus how we miserably failed and destroyed our brand reputation.

This is known as survivorship bias:

The Survivorship Bias which shows a plane with red bubbles indicating bullet holes. In a blue dashed line are the not-hit areas of surviving planes. The bias indicates that we jump to wrong conclusions on what we should do or what works.

We only hear about the planes that survived the war. 

The solution we often propose is to fix the most-hit spots. What we miss is that the planes that didn’t return were hit in areas where survivors weren’t.

Here’s a Claude artifact for you to simulate.

Dig deeper: Why SEO experts rarely share actual success stories

As I pointed out in “SEO grew up, a lot of SEOs didn’t,” indexing is becoming harder:

A graph of Google's index size (which stays stable), and an increasing quality threshold after 2022, when ChatGPT launched. The spot, where the growth for the quality threshold increased, is marked with a box.

Google doesn’t have unlimited capacity. According to what we know, the Google index is static (about 400 billion documents).

Gone are the days when Google seemed like a ravenous beast, eager to consume everything.

With AI, we produce more stuff, so the quality bar for content to be indexed has to increase.

Technical SEO doesn’t directly grow your site, but for larger sites, mistakes can have serious consequences.

In the last two years, Google has become increasingly finicky.

Here’s an anonymized example of a large client domain with multiple indexing issues related to unintended parameter pages:

A chart of an undisclosed domain that has struggles with the number of indexed pages, leading to an abrupt reaction of Google delivering less organic traffic.

We don’t want to put Google into anaphylactic shock.

Pushing out more (bad or mediocre) content quickly might sound good, but it’s likely not what Google wants. It’s as if Google has new nutritional standards that we’re reluctant to follow.

Takeaways:

  • Focus on building your brand. Start by reading “How Brands Grow” by Byron Sharp.
  • Only serve Google your best dishes (content) and regularly check your menu (URL portfolio).
  • Ensure a solid technical foundation – it’s like the basics in cooking. For large sites, monitoring is a must-have, not a nice-to-have.

Avoiding imbalance caused by overfocusing on SEO gains

Another thing we forget: SEO isn’t everything. One-sided nutrition neither works in real life nor in SEO.

We used to commission our content just like competitors, but with a 10% premium (known as the skyscraper technique). 

Some still think holistic pages are the way to go. Let’s assume this was still the case and ask some questions:

  • What are the side effects of adding more content to an article?
  • Do these articles convert better than they did before?
  • How much better do you actually rank?

Common side effects include:

  • A decrease in conversion rate as the article is meandering off path.
  • Diluted brand perception due to a focus on “more” rather than “better.”
  • Users are getting lost and not finding what they came for.

Searchers don’t want to devour “Infinite Jest” (which is 1,088 pages long) like articles all the time.

I like to follow the formula of Stephen King, which is that the second draft is the first draft, but you get rid of 10%.

Google’s Mueller recently had some nice words on this topic as well:

  • “If you count the words in bestseller books, average the count, and then write the same number of words in your own book, will it become a bestseller? If you make a phone that has the same dimensions as a popular smartphone, will you sell as many as they do? I love spreadsheets, but numbers aren’t everything.”

A guide on “how to create X” doesn’t need an explanation of what X is, because people looking for this already know X. If they didn’t, they wouldn’t actively be searching for it.

This is a classic SEO and content marketing armchair problem I’ve faced many times. I’m not exempt, either. 

Early in my career, I told a B2B client to write all these articles. Looking back, such articles are often alienated from the actual target audience.

If you rank lower, you must compensate for the loss of traffic in conversions to maintain the same financial outcome.

When you sort a list in decreasing order (like CTR of organic traffic by position), “the value of the n-th entry is often approximately inversely proportional to n,” according to Zipf’s Law.

Basically, it means Position 2 will have half the value of Position 1.

Assuming we have a CTR of 25% for Position 1, Position 2 should have around 12.5%.

If you drop from Position 1 to 2, you have to make up for it by doubling conversions. This sounds like a lot. There’s a caveat, though.

We shouldn’t just look at organic traffic.

An increase in conversion rate means every traffic source should convert better, while more organic traffic is… well, more organic traffic.

Here are a few assumptions and an example:

  • Organic search gets 1,000 page views (Position 1), the other channels 2,000 (= 3,000 in total).
  • Conversion rate is low at 0.5%, so 5 from organic and 10 from other channels (= 15 in total).
  • Making the article better (in spite of SEO), you drop to Position 2; however, your conversion rate increased by 50%.
  • Now you get 500 page views from organic search (Position 2) and the conversion rate sits at 0.75%.
  • You have less traffic and fewer conversions from organic search now (3-4 instead of 5).
  • But, in total, you get 18-19 conversions instead of 15.

The example is simplified. But even if you drop organic conversions, you can still make more money if you consider the bigger picture.

Instead of eating each ingredient one by one (all channels as silos), you combine all flavors into one perfect bite (all channels working as unified clockwork) – the way Japanese cuisine intends.

Takeaways:

  • SEO isn’t everything – you want to win, with or despite SEO.
  • Better rankings = more traffic ≠ more conversions.
  • You can offset worse rankings with improved conversions.

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What to do when things get out of control

If things get out of control on a domain level, we face two situations:

  • Having excess weight.
  • Having shed that weight, preventing the relapse.

I suggest the following solutions to become and stay lean long-term.

Getting rid of the fat cells (= content pruning)

To determine if your domain is overweight, I’d check a couple of metrics:

  • The % of indexed pages that should get organic traffic but haven’t for 3 months: A value of > 10% is something you should investigate.
  • The % of pages with no organic traffic: Anything > 70% would pique my interest.
  • The % of pages Google doesn’t want to index: If your sitemaps only contain pages to be indexed, more than 30% in “Crawled – currently not indexed” seems too high.

If you see those red flags, consider a content pruning project. 

This doesn’t mean you should just go out there and delete old stuff or URLs that “aren’t good for SEO.” 

If you just delete things, you might hurt your domain more than you would like:

An undisclosed publisher domain that deleted pages but didn't get more traffic.

In this case, content was simply deleted. 

Given that this is a publisher domain reliant on ad revenue, it likely had a significant impact.

Content pruning doesn’t just mean deleting stuff. It can also mean:

  • Updating.
  • Reworking.
  • Combining.

Dig deeper: Improving or removing content for SEO: How to do it the right way

There are many popular examples, like IBM:

A chart of IBM deleting pages resulting in an increase of organic traffic.

Or Progressive (moving pages from a subdirectory to a different domain):

A chart of Progressive moving content to a different subdirectory, leading to more organic traffic.

As mentioned earlier, SEO isn’t everything. Here are some example metrics I’d consider.

For SEO:

  • Traffic + Impressions.
  • Number rankings (in top 3).
  • Backlinks.

Contribution to the business model:

  • Conversions (micro and macro).
  • Revenue.
  • Is it an important part of the customer journey?

User behavior (in relation to comparable page types – don’t compare apples to oranges):

  • Time on page (relative to estimated reading time)
  • Bounce rate
  • Indicators of “a good session” (= this will most likely be custom events like sessions with 3 articles read for a publisher)

Editorial quality:

  • Has an author?
  • Article/H1/title length.
  • Number of (original) images/videos.
  • Last modified.
  • Readability.
  • Links to internal and external sources (e.g., to back claims up).
A cheat sheet for Content Pruning metrics. There are SEO, business model contribution, user behavior and editorial quality. The metrics listed are the same as in the article.

Tip: Create your own compound metrics. A high CTR is good, but doesn’t matter if post-click outcomes are poor. Prefer a combination of CTR and “happy users.”

I define thresholds for all metrics. If met, the URL goes into a whitelist (= “don’t touch yet”). I can’t tell you what good enough is; it depends on your domain. There isn’t a cookie-cutter template.

URLs not on the whitelist get points based on the outlined metrics. 

Then, you look at the total average, and everything below average continues to the next workflow step.

Then, you assign different “deletion criteria.” Here are three examples:

  • Less than 250 words + title/H1 with ≤3 words.
  • No author + updated over four years ago.
  • Both.

This way, you can identify articles most likely to be empty calories, aka terrible content, if they meet all your criteria.

After that, I wouldn’t delete anything yet but look for opportunities to compare it to similar content to find potential redirect targets or ways to improve multiple articles by combining them.

Once your domain is fit again, the biggest mistake is becoming a victim of the jojo effect.

Keeping the weight away means changing the environment in a big way

Bad habits, like creating subpar content, often stem from environmental problems, such as the wrong incentives (e.g., a boss wanting higher traffic numbers) or mindset (e.g,. “SEO is everything”).

Ozempic can help you lose weight, but the weight was a symptom of underlying habits (like overeating and lack of exercise). 

We can’t just treat the symptoms; we must attack the root cause.

Here are examples of issues that lead to content pruning and how to prevent them:

  • Editorial departments working in disconnected teams: Often due to organizational structure. While you can’t change this overnight, you can advocate for more collaboration rather than conflict.
  • SEO not engaging with other departments: It’s partly your responsibility to initiate conversations. Listen and understand others first, before seeking to be understood or asking for favors. Your goal is to show how you can help them.
  • Lack of content management guidelines: Creating content is one thing, but managing it is another. Content management needs clear guidelines, such as how to handle different lifecycle stages. If these don’t exist, explain their value and benefits to others.

Unfortunately, I can’t give you the exact blueprint for every problem. 

In any case, you can be an advocate. 

Avoid “telling others what to do,” which will likely lead to resentment. 

Instead, try to see things from the viewpoint of the people around you.

Content pruning, like any SEO initiative, runs on an empty stomach if you don’t work on the underlying systems. 

The best SEO initiative is the one we don’t need.

There’s a fair argument for content pruning (or Ozempic, if necessary, for faster weight loss). 

However, you must work on the underlying systems, or you’ll repeat this over and over again:

A chart that depicts the jojo effect on a domain. Over time, the # of URLs increases, which at some point creates the need for content pruning. This is done over and over again if underlying systems aren't updated.

Making the cut: Doing less to achieve more can be a viable strategy

More can be better, but it doesn’t have to be. There’s great power in the art of subtraction. 

Anyone can create a lot of mediocre content and do more at the click of a button. Only a few can reduce and drive more results at the same time.

As Michael Porter puts it, “the essence of strategy is choosing what not to do.” 

You have to make decisions.

What I didn’t know for a long time is that “decide” comes from “decidere” in Latin, meaning “to cut sth. off.” 

Via negativa is a strategic mental model and symbolizes cutting off what you don’t need. So the obsession with quantity as our default option must die.

Understand: More isn’t always better. Less isn’t always worse. Do less but better for your best work.

Read more at Read More

Want to speak at SMX Advanced in-person? Now’s the time to submit your most advanced session ideas.

SMX Advanced, the premier conference for experienced senior-level search marketers, is hosting its first in-person event since 2019 – this June 11-13, 2025, at the Westin Boston Seaport!

We’re excited to bring the most advanced SEO, PPC, and AI tactics to the search marketing community – and here’s where you come in. 

Search continues to change at a break-neck pace as we learn how to integrate AI into our processes, optimize for AI Overview and other generative engines, and stay ahead of Google algorithm updates. On the PPC side, getting the information needed to make data-driven decisions is getting even harder, and we have fewer things we can control.

If you know how to solve complex search challenges and have implemented leading edge techniques, we want to hear from you. Even if you’ve never spoken at SMX (in-person or online), consider submitting a session topic idea. We are always looking for new speakers with diverse points of view.

The deadline for SMX Advanced pitches is March 5. The earlier you submit proposals, the better. Spots fill up quickly.

Here are a few tips for submitting a compelling session proposal:

  • Make sure it is a truly advanced topic geared toward intermediate to advanced search marketing professionals.
  • Present an original idea and/or unique session format.
  • Include a case study or specific examples.
  • Be realistic about what you can present in 20 minutes. 
  • Provide tangible takeaways and a plan of action.
  • Include what an attendee will be able to do better as a result of attending your session.

Read our guide to speaking at SMX for more details on how to submit a session idea. If you’re ready to get started, begin by creating your profile and submitting your session pitch.

If you have questions, feel free to contact me directly at kathy.bushman@semrush.com. I’m looking forward to reading your proposals!

Read more at Read More

How to optimize PPC forms and follow-ups for lead gen in 2025

How to optimize PPC forms and follow-ups for lead gen in 2025

No matter how perfectly crafted your PPC ads are, their success hinges on what happens after the click. 

In 2025, optimizing your forms and follow-up processes is the key to turning traffic into high-quality leads and ensuring your campaigns deliver real results.

Why optimizing forms and follow-ups is essential

Google’s mantra, “Focus on the user, and all else will follow,” rings especially true in lead generation. 

While PPC marketers often focus on perfecting ad copy, audience targeting, and bidding strategies, many overlook a crucial element: the post-click experience

No matter how strong your campaigns are, they won’t deliver their full potential if your forms and follow-up processes aren’t optimized.

Google estimates that businesses earn an average of $8 in profit for every $1 spent on Google Ads

Still, this kind of return is only achievable when the entire user journey – from click to conversion – is seamless and user-centric. 

PPC success doesn’t end when a user clicks on your ad; it starts there.

Lead forms offer valuable data, and small tweaks to their design, functionality, and follow-up strategy can make all the difference. 

In 2025, it’s time to shift focus from experimental PPC strategies and invest in:

Refining these touchpoints will be key to attracting higher-quality leads and boosting your campaign results this year.

With optimized forms and strategic follow-ups, every click from your PPC campaign delivers value. 

Whether you’re collecting leads through forms or other tools like chatbots or call tracking, the goal remains the same: guide future customers smoothly through your lead-gen funnel.

Here are the five key methods to perfect in 2025: 

1. Crafting PPC forms for maximum conversions

The era of a one-size-fits-all approach is over.

Forms must be tailored to the specific needs of each industry, customer segment, and sales process to effectively serve both the user experience and the sales team’s ability to close deals.

It’s common knowledge that every additional field in a form introduces potential friction. Reducing the number of fields can significantly boost conversions. 

However, simplicity must be balanced with the data necessary to qualify a prospect. 

Different industries and businesses require varying levels of personalization.

Real estate or local services 

  • The “sweet spot” for most industries is between 3 to 5 fields. However, this isn’t a one-size-fits-all rule. Simplified forms may overlook key insights needed to move leads down the funnel. 
  • A/B testing a basic form (name, email, ZIP code) against a more detailed one (asking about intent and timeline) can help determine whether complexity improves or hinders conversions. 
  • Another approach is using a multi-step funnel, where initial engagement leads to deeper qualification questions.

B2B SaaS or high-ticket services

  • These industries require more nuanced testing. 
  • If a single landing page form doesn’t deliver quality leads, try multi-step forms to gather detailed information over time without overwhelming users.

Pest control service

  • A single-field form asking for a ZIP code to generate instant quotes works well, as users in urgent situations prioritize speed and simplicity over additional questions.

Education SaaS campaign

  • For an ebook offer like “How to double campaign ROI with automated email workflows,” a form asking only for a name and email maximizes conversions. 
  • The user is in the early stages of the funnel, so simplicity reduces friction and captures basic contact info for future nurturing.

Higher education

  • Universities may require more flexibility in how they present questions. 
  • Multi-step forms, broken into smaller sections on different landing pages (e.g., Step 1: Contact Information, Step 2: Program Interest), can help guide users without overwhelming them.

In addition, dynamic forms that adapt based on user input can also enhance engagement and personalization. 

For example, tailoring follow-up questions when users select “Undergraduate” or “MBA” ensures that the form remains relevant to their needs, providing a more customized experience.

Finally, A/B testing different landing page strategies (i.e., comparing multi-step forms to single-step forms) helps determine which approach works best for your audience. 

Platforms like Google Ads, Microsoft Advertising, and LinkedIn Ads offer built-in experimentation tools to make testing easier. 

By leveraging these tools, marketers can refine their forms and landing pages to create a seamless, user-friendly experience that drives higher conversion rates.

Dig deeper: Paid search for lead gen: Tips for new accounts with limited budgets

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2. Personalizing follow-ups with AI automation

Personalization is no longer a “nice-to-have” in CRO; it’s an expectation. 

AI tools allow businesses to automate follow-ups by using the data collected from forms to deliver highly targeted actions, moving leads from marketing-qualified to sales-qualified. 

Below are best practices for AI-powered follow-ups.

Instant responses

  • Outside of ensuring your webpage speed is optimized, try implementing AI-driven chatbots or automated emails to engage with leads immediately after form submission. 
  • This prompt engagement can significantly enhance user experience and conversion rates.

Multi-channel outreach

  • Combine email automation with SMS or social media follow-ups to increase touchpoints and meet leads where they are most active. 
  • This diversified approach can improve engagement rates and lead to nurturing effectiveness.

Hyper-personalization

  • Use AI to analyze user behaviors, preferences, and contexts.
  • This enables the delivery of highly personalized content and offers by leveraging tools such as heatmaps, live user tracking, and funnel analysis. 

Behavior-based sequencing

  • If a user doesn’t engage with the first follow-up, AI can trigger tailored messages based on their behavior. 
  • Use multi-channel outreach with AI automation to email follow-ups with SMS.

Dig deeper: Hyper-personalization in PPC: Using data to deliver tailored ad experiences

3. Beyond forms: Lead gen strategies without traditional forms

Not all lead gen businesses rely solely on forms.

Many companies operate in industries where forms aren’t the primary conversion tool.

Here’s how to optimize other lead collection methods:

  • Click-to-call campaigns: They are typically best for service-based businesses with clear “call now” CTAs in the ads and landing pages that use call tracking numbers to analyze ad performance. 
  • Chatbots and conversational ads: Chatbots could be a supplemental move for ecommerce where a user may have quick questions in real time before making a purchase. 
  • Paid social ads: Industries like education or business consulting, where simplicity is valued, can benefit from social ads on Meta or LinkedIn. These platforms allow users to submit their information without leaving the site, reducing lead friction. For international leads, click-to-WhatsApp messaging can minimize friction further.

While optimizing your forms and follow-ups is crucial, ongoing analysis of your campaigns is equally important. 

This helps refine A/B testing strategies and continuously improve lead quality through:

  • Offline conversion tracking: Integrate CRM data into Google Ads to identify campaigns and keywords generating high-quality leads. 
  • Qualifying fields: Add fields like budget or timeline to filter unqualified leads.
  • A/B testing: Test variations of form fields, layouts, and CTAs to improve conversion rates without sacrificing lead quality.

Dig deeper: Lead gen advertising in the automation era: How any brand can succeed

Final thoughts

PPC success requires more than strong ads. You need a strategy that goes beyond Google or Microsoft Bing.

By optimizing forms, using AI for personalized follow-ups, and exploring new lead-gen tactics, you can turn every click into real results.

This year, focus on refining your campaigns to generate leads that make an impact, not just traffic.

Read more at Read More

Like Lin-Manuel Miranda or Gene Kelly; Marketers can now be triple threats by Optimove

Lin-Manuel Miranda, creator and star of “Hamilton” and “In the Heights,” excels in acting, singing and dancing. Gene Kelly was a master of acting, singing and dancing, best known for films like “Singin’ in the Rain” and “An American in Paris.”

These artists are triple threats — literally one in a million. In fact, Miranda has talent that exceeds a triple threat as he is also a songwriter and producer, making him a quintuple threat.

Full stop.

Think about marketing and marketers. How many marketers do you know that are “triple threats?” These versatile professionals combine: 1) Data mastery, 2) Creative brilliance and 3) Optimization expertise. Many of us know very few triple threats. And it may have seemed impossible to do that – until now. 

Powered by AI and genAI, marketers are no longer confined by traditional job descriptions or siloed responsibilities. Instead, they seamlessly transition between strategy, execution and analysis, embodying a new era of marketing leadership. We call these marketers Positionless.

Their triple-threat capabilities are being made possible by AI and genAI technology. Here’s the composite of the Positionless Marketer:

1. Data Power: The analyst extraordinaire

Positionless Marketers wield data like an actor commands the stage. They analyze customer behavior in real time, using predictive insights to improve audience segmentation and tailor messaging. No longer reliant on specialized data teams, these marketers harness AI to make data-driven decisions on the fly, ensuring every campaign resonates with the right audience at the right moment.

2. Creative Power: The visionary artist

Creativity is no longer limited to design teams or copywriters. Positionless Marketers leverage tools like genAI to generate campaign assets — whether it’s stunning graphics, personalized emails or dynamic website content. They can ideate and execute creative concepts instantly, ensuring brand messaging is always fresh, relevant and aligned with customer preferences.

3. Optimization Power: The real-time director

Like a director refining a performance in real time, Positionless Marketers use AI to optimize campaigns on the go. Self-optimizing capabilities allow them to adjust messaging, offers and channels dynamically based on customer interactions. This ensures that campaigns remain agile, relevant and impactful, driving exceptional results without manual intervention.

Why it’s critical to be a Positionless Marketer in 2025

To meet the expectations and demands of consumers, marketers need to respond in real time. Essentially, they need to emulate a great in-person sales associate in a digital world. 

Customers demand hyper-personalization, real-time engagement and seamless omnichannel experiences. Only the Positionless Marketer can thrive in this environment, mastering the tools and technologies that make such experiences possible.

Key trends like AI-driven hyper-personalization, zero-party data strategies and accelerated marketing execution are driving this transformation. The Positionless Marketer is uniquely equipped to leverage these trends, balancing creativity with data insights and operational efficiency.

Just as the “triple threat” sets the gold standard in entertainment, the Positionless Marketer is becoming the benchmark for marketing excellence. They are versatile, adaptive and empowered by cutting-edge technologies, unlocking new levels of impact and efficiency.

This isn’t just about doing more; it’s about doing better—delivering campaigns that are not only effective, but also meaningful. The Positionless Marketer can move at the speed of a customer’s interaction with the brand ensuring that marketing remains a human-centered, value-driven discipline.

The future belongs to the Positionless Marketer

The Positionless Marketer embodies the future of marketing—one where data, creativity and optimization work in perfect harmony.

In this new era, the Positionless Marketer isn’t just a role; it’s a trend. And just like the most celebrated actors who can captivate audiences with their versatility, these marketers are redefining what’s possible, creating a world where marketing not only meets expectations but exceeds them.

The new great marketers have stepped into the spotlight as Positionless Marketers. 

Read more at Read More

Google Ads Search Max – new match type spotted

Google Ads (Credit: Shutterstock)

Google could soon launch a new feature in Google Ads called “Search Max,” designed to deliver smarter, more adaptable ad performance in response to the evolving search landscape.

What’s happening:

  • A Search Max option has appeared in the match type report for some advertisers, hinting at an upcoming rollout.
  • Lars Thoning Dybro first spotted the update, with Adriaan Dekker sharing additional details and a screenshot on LinkedIn.

What we know. We know little so far, as Google has not commented on this update. However, ecommerce expert Mike Ryan speculated that it’s an iteration of a “Smart Matching” match type test that he saw in 2021:

Why we care. Given Google’s track record with automated solutions like Performance Max, Search Max could indicate a major shift in how search advertising is conducted, potentially requiring advertisers to adapt their strategies and prepare for match types working in a brand new way.

Between the lines. While official details are sparse, this move aligns with Google’s trend toward automation and AI-driven advertising solutions, like Performance Max.

What’s next. Keep an eye on your Google Ads account for updates as this feature continues to surface. If Search Max is widely implemented, it could reshape search campaign strategies by streamlining ad creation and targeting.

Read more at Read More

Google introduces ‘Source’ column in Performance Max search terms insights

Optimizing your Performance Max campaigns with Google Ads, GA4 data

Google rolled out an update to Performance Max campaigns, introducing a new “Source” column in the Search Terms Insights. This enhancement aims to provide advertisers with greater transparency about why their ads are triggered for specific search categories.

What’s new:

  • The “Source” column explains Google’s reasoning for triggering ads for a particular search category, offering insights into ad performance and targeting logic.
  • Advertisers can use this data to better understand how search categories align with their campaign goals and audience targeting strategies.

How to access it. Check if the new column is available in your account by navigating:

  • Campaign > Insights and Reports > Insights > Search Terms Insights > Search Category

Why we care. The new “Source” column helps you understand the logic behind Google’s ad-serving decisions, enabling better optimization of campaign targeting and budget allocation.

First seen. This update was first brought to our attention by Natasha Kaurra on LinkedIn:

Zoom out. This update follows Google’s ongoing updates to provide advertisers with better tools to optimize campaigns and demystify ad triggers in Performance Max. By offering clearer insights into search term associations, Google aims to enhance campaign precision and advertiser confidence.

Read more at Read More

TikTok restores service in the U.S., credits Trump for reprieve

TikTok ban U.S.

TikTok is back online in the U.S. after a temporary shutdown left millions of users unable to access the app on Saturday.

TikTok said it was “in the process of restoring service” yesterday afternoon and credited President-elect Donald Trump for providing “clarity” that made the restoration possible.

TikTok’s partial return comes amid a chaotic backdrop of legal battles, political maneuvering, and ongoing concerns over national security. Despite the restoration, the app remains unavailable in Apple’s App Store and Google Play, complicating access for new users.

What happened over the weekend. TikTok shut down service for U.S. users late Saturday ahead of a federal ban going into effect. The app displayed a message that services were “temporarily unavailable.”

By yesterday at noon, TikTok began restoring functionality through its hosting and content delivery partners, Oracle and Akamai.

A pop-up in TikTok’s app now greets users with “Welcome back!” and attributes the restoration to Trump, stating, “As a result of President Trump’s efforts, TikTok is back in the U.S.!”

Why we care. Despite the uncertainty of there ever being ban, we can assume Trump’s effort will still be on the side of keeping TikTok active. This means for now, advertisers can maintain the strategies they were running before the weekend with continued access to the platforms 170 million U.S. users.

Behind the scenes. Trump announced he will issue an executive order on Monday extending TikTok’s sale deadline, promising “no liability” for companies supporting TikTok before the order takes effect.

Despite this assurance, Apple and Google have not reinstated TikTok in their app stores, citing legal risks tied to the ban’s enforcement.

Between the lines. TikTok is attempting to reassure advertisers, sending a memo stating that most U.S. users will regain access soon and ad campaigns will resume with limited functionality.

The Biden administration deferred immediate enforcement of the ban, leaving its implementation to Trump’s incoming presidency.

Yes, but. Pushback from Republican senators complicates the reprieve. Senators Tom Cotton and Pete Ricketts issued a statement calling the delay “legally baseless” and warning that tech companies aiding TikTok could face substantial fines.

What’s next. Trump has proposed a joint ownership model for TikTok, where U.S. stakeholders could hold a 50% share. ByteDance remains silent on whether it will agree to this arrangement.

Bottom line. TikTok’s future in the U.S. is far from certain. While the app is regaining some functionality, unresolved legal and political challenges loom large for ByteDance and its partners.

Read more at Read More