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FAQ Schema: A Beginner’s Guide

New technologies like AI have drastically changed search engine architecture. Gaining visibility online requires more advanced tactics than traditional SEO. One of these secret weapons to give your pages more real estate in search results is called FAQ schema.

It’s simple to implement using basic structured data (if you’re new to that, here’s a primer on schema). But here’s the real kicker: Google’s AI Overviews and other AI-driven platforms are now pulling content directly from FAQ schema.

In the past, marketers have implemented FAQ schema to gain visibility in Google features, such as featured snippets and Answer Cards. Other features are more prevalent now, but FAQ schema is still an important part of modern search.

Today, using FAQ to structure your data can help you appear in AI-driven results. If your content is optimized, that gives your content the best shot of being read and cited by LLMs, not just by the regular search engines.

Most site owners still aren’t taking full advantage of this. So if you jump in now, you’re ahead of the curve.

This guide will walk you through setup, placement, and results.

Key Takeaways

  • FAQ schema increases your visibility in Google by making your content more visible to Google features like People Also Ask, as well as the LLMs that power AI search results—even if your ranking doesn’t change.
  • Use schema on FAQ hubs, knowledge bases, and any other priority content. Structuring this data can help answer common questions and reduce friction.
  • Google’s AI Overviews and other LLM-driven features are now pulling answers directly from FAQ schema, making it critical for future visibility.
  • JSON-LD is the recommended format, and you can implement it in under 30 minutes using simple tools or plugins.
  • Schema works best when your questions are specific, helpful, and tied to real customer concerns.

What is FAQ Schema?

FAQ schema is a type of structured data you add to your page’s html code to help search engines understand your frequently asked questions and display them directly in results.

It’s based on Schema.org markup, which Google and other search engines use to parse and categorize content. When implemented correctly, FAQ schema turns your standard list of questions and answers into rich results. 

That added visibility means users can find the info they need faster, making your website stand out from the rest. You might not jump in rankings, but you’ll earn higher visibility just by taking up more space.

Today, that structured content can also be pulled into generative AI responses like Google’s AI Overviews, which are becoming more prominent in search. That gives you another opportunity to show up, even if you’re not ranking #1.

You don’t need to be a developer to use schema, either. Tools and plugins can handle the heavy lifting, and you can gain a solid understanding of how schema works behind the scenes just by reading this breakdown of structured data.

How the SERP Page Has Evolved for FAQs

Before I dive into FAQ schema in more detail, I want to discuss Google’s ever-changing search results.

Not only does Google change its algorithm regularly, but it also often tests new design elements.

For example, if you search for “food near me”, you see a list of local restaurants along with their ratings.

A search for food near me in Google.

When you search for a person, Google may display a picture of that person along with a brief overview.

Google's knowledge panel for Elon Musk.

Over the years, Google has refined its search results to provide you with the best experience.

For example, if you search for “2+2,” Google shows you “4,” so you don’t have to click through and visit a webpage.

Google's result for 2+2.

However, FAQ schema markup may be flying under the radar, by comparison.

Here’s what I mean: if you search “digital marketing,” you see a bank of questions in the People Also Ask section:

People also ask answers for digital marketing.

This snippet holds some of the most coveted real estate on Google’s SERPs. It’s the third thing you see below sponsored results and images for our “digital marketing” search. 

Getting included in a Google feature like this requires structured data. That’s why FAQ schema is such a powerful optimization.

To take things further, mastering markup and data structuring can also position your pages to appear in Google’s AI Overviews. The large language models (LLMs) that power your favorite AI assistant need a way to process the information on the internet. They rely on schema and data structure to understand what they’re reading. Here’s an example:

AI overview results from Google using FAQ schema.

Source: https://searchengineland.com/schema-ai-overviews-structured-data-visibility-462353

So, where should you begin with FAQ schema and data structuring? Keep reading while I talk you through it.

Picking The Right FAQ Schema Markup: QA vs. FAQ Schema

Before you introduce schema to your site, you have a markup decision to make. There are different types of markup, but one of the most popular is FAQ schema. 

This kind of FAQ schema markup tells search engines your website is a Frequently Asked Questions (FAQ) page. If you have a FAQ page on your website, using the FAQ schema can help you improve your ranking in the SERPs

As an example of what FAQs can do, in some cases, you can get a collapsible menu under your SERP results that reveals the answer when a user clicks on it:

FAQ results populating a Google result.

Source: https://www.stylefactoryproductions.com/blog/how-to-add-faq-schema-to-a-website

If you use Google’s voice search, structured data can help you rank here. And, with Google’s current layout, you actually get double the payoff. The AI overview will pull from your structured data, and you’ll also appear as a source tile, directly to the right of it: 

AI overviews pulling results from structured data.

In contrast, you use a Q&A schema where users contribute different types of answers and vote for the best one. This provides rich result cards under your SERP, showing all the answers with the top answer highlighted.

After Google’s implementation of its FAQ schema rich results, website owners could have two URLs showing in search. Typically, they look like this:

FAQ results showing in search.

Now you understand the purposes of these different schemas, let’s move on to Google’s guidelines on using FAQ schema. 

Google’s FAQ Schema Markup Guidelines

As detailed below, Google has a comprehensive list of FAQ schema guidelines:

  • Use FAQPage only if your page contains a list of questions and answers. Use QAPage instead if you have a single question, and users can submit alternative answers. Here are some examples:

Valid use cases:

  • The health site created an FAQ page without any option for users to answer alternative questions.
  • A government agency support page that lists FAQs without a way to submit alternative answers.

Invalid use cases:

  • Forum pages reserved for posting a single answer to a particular question.
  • A product support page where users can submit answers to a single question.
  • A product page to which users can submit multiple questions and answers on a single page.
  • Using FAQPage for advertising purposes.
  • The entire question text should be included in each question, and the entire answer text should be included in each answer. The entire question text and answer text may be displayed.
  • Content that includes obscene, profane, sexually explicit, graphically violent, promotion of dangerous or illegal activities, or hateful or harassing language may not appear as a rich result.
  • All FAQ content must be visible to the user on the source page.

As set out below, Google also has extensive guidelines for Q&A schema:

  • Only use the QAPage markup if your page has information in a question-and-answer format, which is one question followed by its answers.
  • Users must be able to submit answers to the question. Don’t use QAPage markup for content that has only one answer for a given question with no way for users to add alternative answers; instead, use FAQPage. Here are some examples:

Valid use cases:

  • Forum pages that allow users to submit answers to individual questions.
  • Product support pages that enable users to submit answers to singular questions. 

Invalid use cases:

  • FAQ pages written by the site itself that don’t let users provide alternative answers.
  • Product pages allowing users to give multiple questions/answers on an individual page. 
  • How-to guides, blog posts, and essays that answer a specific question.
  • You must not add QAPagemarkup to an entire site or forum if some of the content isn’t eligible, or apply QAPage markup to FAQ pages with numerous questions on a single page.
  • Don’t use QAPagemarkup in your advertising. 
  • Each question must include the full text of each question and answer.
  • Only use Answermarkup for answers to the questions. Not for comments on the questions or answers.
  • If your question and content include prohibited content such as hateful language, sexually explicit content, or promote dangerous or illegal activities, Google may not display it as a rich result.

If your content meets these guidelines, the next step is to implement the schema on your website and decide which type to use.

How Do I Implement QA and FAQ Schema?

You can implement schema either through JSON-LD or Microdata, but first, let me explain some more about them. 

JSON-LD is a schema definition language; it describes the structure and meaning of JSON data. JSON-LD is easy to use, lightweight, and extensible, allowing you to define your own custom schemas or utilize existing schemas from other sources.

In contrast, microdata uses a subset of the JSON format to add extra information to HTML tags. The role of this information is to identify the type of data and how to handle it. For example, you can use microdata to mark up a person’s name and email address:

I recommend choosing one style and sticking to it throughout your webpage; for consistency, I’d suggest not using both types on the same page. Let’s walk through a quick process on how to create and test each type of schema on your site. 

Create Your Schema

If you’re unsure which one is best to use, Google recommends JSON-LD, and Google has been in the process of adding support for markup-powered features. You can implement JSON-LD in the header of your content, and it’s quick to add.

JSON-LD

If you’re wondering what this looks like in practice, here are some examples:

JSON FAQ schema.

For ease of implementation, you can create your own schema by using the Technical SEO FAQ schema markup tool. It gave me the following result:

Results from the Technical SEO FAQ schema markup tools.

The Technical SEO tool is easy to use. Just select the type of page you want to create, add in your questions and answers, and watch the schema appear!

Microdata

Now on to microdata.

Creating microdata code, like the example below, may appear complicated, but it doesn’t have to be. You can use one of the many free tools to create your own code, like I did here:

<div class=”schema-faq-code” itemscope=”” itemtype=”https://schema.org/FAQPage”>

  <div itemscope=”” itemprop=”mainEntity” itemtype=”https://schema.org/Question” class=”faq-question”>

    <h3 itemprop=”name” class=”faq-q”>What is digital marketing?</h3>

    <div itemscope=”” itemprop=”acceptedAnswer” itemtype=”https://schema.org/Answer”>

       <p itemprop=”text” class=”faq-a”>Digital marketing is the process of creating, managing, and executing a marketing plan that uses digital technologies to reach and engage customers. Digital marketing includes email marketing, search engine optimization (SEO), social media marketing, and display advertising.</p>

    </div>

  </div>

  <div itemscope=”” itemprop=”mainEntity” itemtype=”https://schema.org/Question” class=”faq-question”>

    <h3 itemprop=”name” class=”faq-q”></h3>

    <div itemscope=”” itemprop=”acceptedAnswer” itemtype=”https://schema.org/Answer”>

       <p itemprop=”text” class=”faq-a”></p>

    </div>

  </div>

</div>

When implementing schema on your website, feel free to use the templates above and modify them with your own text, or keep it simple by using the tools I linked to.

Consider questions that prompt your reader to take the next step. That could be clarifying a product feature, explaining your pricing model, addressing objections, or even tackling basic industry terms. If users are asking about it in a search—or in your support inbox—it’s probably a good fit. You don’t need a lot of questions either. Three to five well-structured FAQs can be enough to add value and get picked up by search engines.

Testing Your New Schema

Once you’ve finished, you can use Google’s Structured Data Testing Tool to test your rich results or structured data. The tool tests schema markup and rich results, and gives you feedback on any errors or issues with your code. Google’s Rich Result Tester also gives you an idea of what your structured data looks like in the results.

Google's rich results tester.

Getting Results With FAQ Schema

Log in to Google Search Console and enter the URL of any page you’ve modified in the top search bar.

The Google Search Console Interface.

After that, you want Google to crawl the page so it can index the results. The only thing you need to do is click “request indexing”.

Google crawling a page to index results.

After your URL is reindexed, it’s more likely to show up in relevant search results. 

The key to making this work is to do this with pages and terms that already rank on page 1. That’s where I’ve seen the biggest improvement.

Where to Use FAQ Schema

FAQ schema isn’t just for blog posts. You can use it across dedicated FAQ pages, knowledge bases, and any pages that give users helpful answers. 

Think of FAQ schema as a way to move users closer to a decision. If a potential customer might hesitate, an FAQ can help them keep going. When those answers show up in search, you’re making it even easier for them to find and trust you.

Wherever you decide to use it, be sure to add FAQs that handle objections, explain your process, or outline what’s included. The goal is to clearly address any concerns your customers may have. This might mean breaking down what makes your product or offering unique or helping customers choose between different options in your industry.

Does FAQ Schema Help Me Rank For People Also Ask and Featured Snippets?

Here’s a question: Does the FAQ schema help with ‘People Also Ask’ and Featured Snippets?

Yes. Properly structuring your data using FAQ schema markup can significantly increase your chances of appearing in People Also Ask or AI-driven searches. Structuring your data shows Google that your FAQs are providing direct answers to users questions, creating a much better chance of increasing your visibility.

Maximizing your efforts here may require some research. Dig into what customers are asking routinely on your own pages, as well as competitors and industry leaders. From there, you can frame those user queries as FAQs on your pages. 

With the right questions in hand, your job now becomes answering them as directly as possible. Write a quick, direct answer that takes no more than two to three sentences. Also, don’t “bury the lead.” Make sure you include the important information as close to the beginning of your answer as possible.

Does FAQ Schema Help Me Rank For Voice Search?

Short answer: absolutely!

For a start, FAQ schema can help Alexa users find you. According to recent stats, there are about 77.6 million Alexa users in the U.S. alone, and you want these people to discover your site!

It’s not just Amazon, though. 

Apple and Google are also using voice search, and there’s a good reason why: in recent years, voice search use is up among online users. Recent data shows there are over 100 million U.S. consumers using smart speakers.

Additionally, voice search enhances accessibility and enables mobile users to find you when they’re on the go, providing two more reasons to consider using FAQ schema markup.

Questions from voice search get most of their answers from featured snippets, and adding structured data on your website increases the chances of getting you into these high-visibility snippets.

I also suggest checking out these tips on voice search SEO for more strategies for ranking for voice search.

Does FAQ Schema Help Me Rank In LLMs?

Yes, and it’s becoming a bigger deal by the day.

As generative AI continues to shape search, large language models (LLMs) like Google’s Gemini and Bing Copilot are pulling more answers directly from structured content. That includes FAQ schema.

If your content is clearly marked up and answers a question well, it has a higher chance of being pulled into AI Overviews and other rich AI snippets, even if your page isn’t ranking #1 organically.

This is especially true for concise, factual Q&A content. LLMs look for clarity, context, and credibility. Well-written FAQ schema checks all three boxes and gives search engines a clean structure to work with.

While there’s no guaranteed way to rank in AI-generated results, schema gives your content a technical advantage. It tells the model: “Here’s a clear, trustworthy answer.”

And with less real estate available in AI-driven SERPs, every edge counts.

If future visibility is your goal, FAQ schema should be part of your strategy. It’s one of the simplest ways to increase your chances of being surfaced by generative AI.

FAQs

What is FAQ schema?

FAQ schema is a type of structured data that helps search engines understand and display your frequently asked questions in the search results. It can turn your standard FAQs into rich results, giving your listing more space and improving click-through rates.

How do you create FAQ schema?

You can create FAQ schema manually using JSON-LD code or use a tool or plugin that generates it for you. Many platforms like WordPress have SEO plugins that make this simple—just input your questions and answers, and the markup is handled for you.

How do we implement FAQ schema?

Once you’ve created your FAQ schema, you can add it to the HTML of your page—usually in the header or just before the closing body tag. Be sure to test your code using Google’s Rich Results Test to make sure it’s valid and error-free.

Does FAQ schema still work?

Yes, FAQ schema still works—and it’s more relevant than ever. It not only boosts your visibility in the SERPs but also increases your chances of being included in AI Overviews and other generative search features.

Conclusion

The simple hack of adding FAQ schema potentially increases the visibility of your brand and helps improve the authority of your website. It’s a simple solution that can take a single day to implement across your main question, product, or FAQ page.

I’ve used it heavily in the past, and as long as I pick keywords that I already rank on page 1 for, I get great results.

Although FAQ schema markup looks complicated, there are plenty of free tools to help you create it, and taking this extra step may give you an SEO advantage that other sites may lack.

Read more at Read More

How to Build an AI-Ready SEO Team: A Complete Guide

Modern SEO teams aren’t just optimizing for rankings in traditional search anymore.

They’re also optimizing for visibility in AI-powered search and answer engines.

And that shift is showing up in job listings.

I recently came across this position:

Position – Job listings

This isn’t an outlier.

Dozens of companies are now posting similar roles, and the shift runs deeper than new job titles.

I reviewed 100+ general SEO job postings.

96% mentioned AI somewhere in the description.

AI mentioned in job description

AI is creating entirely new positions, but it’s also changing what existing roles require.

Why?

Because AI search works differently from traditional Google ranking.

It extracts passages, synthesizes information, and presents instant answers from multiple sources.

This shift opens up new visibility opportunities beyond ranking in traditional search engines.

SEO teams that expand their skills now can ensure their brands are visible in AI search.

In this guide, you’ll learn:

  • Why traditional SEO skills are no longer enough to cover what AI search requires
  • Which AI-era skills your SEO team needs
  • How to evolve your existing team (without adding unnecessary new roles)

Want a faster way to apply what you’re about to learn?

Download the AI SEO Team Building Assistant.

Upload it to your preferred AI platform (like ChatGPT or Gemini). Type “START” and follow the conversation.

Once complete, you’ll get a custom one-page plan, a checklist, and more, showing exactly how to evolve your SEO team for AI-first search.


The Skills Gap Between Traditional and AI SEO

The current SEO skill set still matters.

Keyword analysis. Technical optimization. Link building. None of that goes away.

But AI search adds a new layer your team needs to master.

Here’s what I mean:

Traditional SEO gets your pages ranking in top search positions.

Traditional Search Visibility

AI SEO gets your brand visible in AI-generated answers — through brand mentions, citations, or both.

AI Search Visibility

You’re expanding what SEO covers. Not replacing it.

Let me break down what’s changed and what it means for your team.

What’s Changed

Search behavior itself has evolved a lot over recent years.

A growing number of people don’t just “Google” anymore. They discover, compare, and decide across multiple platforms. (And this has been the case since long before ChatGPT came along.)

Someone might start on TikTok, check Reddit reviews, search on Google, and ask ChatGPT for a summary before taking action. And they might revisit these platforms at various stages of the journey.

That journey looks less like a straight line and more like a network.

How People Search in 2025

Here are five other changes reshaping how search works today:

  • Whole-web signals: AI pulls from your website and everywhere else your brand appears online. Your entire digital footprint influences your AI visibility.
  • Entity recognition: AI understands your brand as a concept it can connect to products, industries, and related topics, not just keywords to match (learn more in our guide to entity SEO)
  • Passage-level retrieval: AI extracts specific sections from your content to use in its answers, not entire pages. This means it needs to be clear what each section of your content is about.
  • Conversational search behavior: AI search queries tend to be longer and more specific. People describe problems in detail rather than typing short keywords, which means the AI often cites highly specific content rather than generic guides.
  • Zero-click reality: Users can now get complete answers without visiting websites. Traffic from search is no longer guaranteed, even with strong visibility.

What This Means for Your Team

These changes don’t require you to rebuild your team from scratch.

But they do require expanding what your team focuses on:

  • Your content team still writes. But now they also need to structure content so AI can easily understand it and extract sections for its answers.
  • Your technical SEO team still optimizes site architecture. But priorities shift toward AI crawlability, performance, and schema implementation.
  • Your strategist still tracks performance. But now they also need to measure citations and brand mentions across AI platforms.

Most of these skills build on what your team already knows. Again, they’re extensions, not replacements.

4-12 months is a typical timeline to get your team comfortable with AI SEO fundamentals.

You’ll need some combination of internal training, external guidance, and selective hiring — depending on your current gaps. I’ll talk more about this later.

First, let’s break down the specific skills your AI SEO team needs.

Essential AI SEO Skills Your Team Needs

Not everyone needs to be an AI SEO expert in all areas.

One person (typically a lead or strategist) needs strategic understanding. They understand how AI search works and can adapt when platforms change.

The rest of your team needs execution capability. They can follow guidelines and apply best practices.

It’s helpful if they show interest in understanding AI SEO, but it’s not required.

Here are the key skills that bridge traditional SEO and AI search.

Understanding AI Retrieval

AI platforms find and reference content differently from Google’s traditional ranking systems.

Some platforms, like Perplexity, search the web in real-time.

Others, like ChatGPT, can search the web or pull from their training data.

And AI Overviews use Google’s existing index and Gemini’s training data.

To optimize for and appear in these places, your team needs to understand how these systems select what to cite and mention.

When someone asks a question, these platforms look for content that directly answers the query. They prioritize sources that are clearly structured and contextually relevant.

How AI Search Works

Note: AI systems also use a process called query fan-out. This involves expanding one user prompt into multiple related sub-queries behind the scenes.

That means your content can surface even if it doesn’t match the original question exactly. If it covers a related angle or entity that the AI connects to the topic, it can be cited or mentioned.

Learn more about this in Semrush’s guide to query fan-out optimization.


Who Can Own It?

Your SEO lead or strategist typically owns this skill.

They already understand search intent and ranking logic — the same foundations that AI retrieval builds on.

In smaller teams, a content strategist can also take this on with a shallow learning curve.

Typically, they’ll spend 2-3 hours monthly testing how your brand appears across AI platforms. Document patterns in what gets cited. And adjust content strategy based on what’s working.

Writing for AI Extraction

AI search tools don’t respond to user queries with entire articles. Instead, the AI pulls specific passages that answer those queries.

If a passage requires a lot of surrounding context to make sense, AI may be less likely to understand its relevance and therefore be less likely to use it.

This means each section of your content needs to still make sense even when taken out of the context of the rest of the article.

Each section should answer a specific question on its own, without relying on references to other parts of the article.

This is generally just good writing practice. If you find yourself making too many unique points in one section, it’s probably best to split it into subsections.

But clarity here is also key.

For example, avoid: “As we mentioned earlier, this approach works well…”

Instead, write: “Structuring content into self-contained passages helps AI extract and cite your information more effectively.”

Here’s another example of effective writing for AI extraction:

Reviews

The second version makes sense whether someone reads your full article or sees just that paragraph in an AI response.

This doesn’t mean every sentence needs a complete context. It means key passages should stand alone.

Who Can Own It?

Your content or editorial team can handle this.

SEO provides the framework and guidelines. Writers implement it in their daily work.

For example, editorial reviews the article structure before publishing, ensuring each section has a clear, standalone takeaway.

Sometimes that means breaking a 500-word section into three shorter subsections with specific headers.

By the way: As a content marketer myself, I don’t think this shift is dramatic.

Most great content teams already write clearly and structure information logically. This just prioritizes ensuring key passages work independently.


Building AI-Readable Structure

AI needs clear signals to understand your site’s structure and how content relates to other pages on your site.

Things like schema markup, internal linking, and clear site hierarchy provide those signals.

For example, schema markup makes your data more structured by defining what your content represents.

This can make it easier for AI systems to interpret and cite your content accurately.

While the full impact is still unclear, structured data makes your content easier to parse, which is helpful for search engines anyway. And since Gemini can lean on Google’s search infrastructure, it’s not all that unreasonable to expect that schema could at least indirectly affect your visibility in places like AI Overviews and AI Mode, now or in the future.

Markup Types

Similarly, internal linking shows how topics connect.

Topic Clusters

And a clear site hierarchy indicates which pages are most important.

Systematic Content Hierarchy

Think of it as creating a map.

Instead of making AI infer relationships, you’re explicitly defining them.

Beyond your site: Entity databases

Once you have the basics down, consider registering your brand and products in databases like Wikipedia, Wikidata, or Crunchbase.

These knowledge bases help AI systems understand entity relationships and how your brand fits into broader industry contexts.

This bridges on-site structure (like schema markup) with off-site presence. You’re helping AI systems recognize your brand across the web, not just on your site.

You don’t need this starting out. But it’s worth exploring once your core AI SEO structure is in place.


Who Can Own It?

Your technical SEO can take ownership of this skill.

They already handle the fundamentals like implementing schema markup, managing site architecture, and optimizing internal linking structures.

The approach doesn’t change much. They’re just applying the same technical skills with AI systems in mind.

Tracking AI Performance

Traditional SEO metrics (like rankings, organic traffic, and click-through rates) still matter.

But they don’t say anything about your brand’s AI search visibility.

You need different metrics now, including:

  • Platform breakdown: Where you’re showing up (ChatGPT, Perplexity, Google AI Overviews, etc.)
  • Citation frequency: How often your content gets cited as a source in AI responses
  • Mention rate: How often your brand appears in AI-generated answers or recommendations
  • Mention sentiment: Whether those mentions are positive, neutral, or negative

These numbers indicate whether your AI SEO strategy is working.

Semrush’s AI Visibility Toolkit can help you track these key AI search metrics.

AI Visibility – Overview – Nike

Without specialized tools, you’ll need to manually search key queries across platforms and track when your brand appears.

Who Can Own It?

Your SEO analyst or whoever handles performance reporting can own this.

They’re already tracking traditional metrics. AI performance metrics become an addition to that dashboard.

If using AI visibility tools, they’ll monitor your visibility score and citation trends monthly.

Without specialized tools, they’ll need to manually search key queries across platforms, document when and how your brand appears, and track changes over time.

Optimizing Off-Site Signals

AI tools go beyond just looking at your website and pull from everywhere your brand is mentioned online. Including:

  • G2 reviews comparing tools
  • Reddit threads discussing your product
  • Forum conversations about your industry
  • News articles mentioning your company

AI Searches Multiple Sources

If those mentions are sparse or outdated, AI has less information to pull from when someone searches for your brand specifically or asks about your product category.

This is where AI search extends beyond your domain.

AI Search Strategy

Who Can Own It?

No single person can own this entirely.

PR, community management, and customer success each control different pieces of the puzzle.

Someone from SEO can take the coordination role, ensuring these teams understand how their work affects AI visibility.

In practice, this often means your SEO lead or director works cross-functionally to align off-site efforts with AI discoverability goals.

For example, they work with customer success to encourage reviews on platforms like G2 or Trustpilot.

They also monitor where your brand gets mentioned across forums, social platforms, and community discussions.

Platform-Specific Optimization

Different AI platforms retrieve and display information in their own ways.

For example:

  • Perplexity searches the web in real-time and shows numbered citations
  • ChatGPT can search the web or pull from its training data
  • Google’s AI Overviews draw from Google’s search index and Gemini’s training data

What gets you cited on one platform won’t automatically work on another because each platform follows patterns in what it mentions and cites.

For instance, I searched “which is the best camera phone of 2025” across three platforms.

ChatGPT cited multiple YouTube videos, a Reddit thread, Tom’s Guide, Yahoo, and Tech Advisor.

ChatGPT – Cited multiple YouTube videos

Google’s AI Mode cited one YouTube video along with a bunch of other websites — no Tom’s Guide, Yahoo, or Tech Advisor.

Google AI Mode – Best camera phone – Citations

Claude cited Quora and Android Authority twice. No Reddit threads, YouTube, or Tom’s Guide.

Claude – Best camera phone

Same query, completely different sources and mentions.

Your team needs to understand these differences when optimizing for AI visibility.

You don’t need separate strategies for each platform. But knowing how different platforms prioritize sources helps you structure your entire approach, from content to technical implementation to off-site presence.

Who Can Own It?

Your SEO lead or strategist can typically own this.

They can track how your brand appears across platforms and identify what’s working where.

They’ll spot gaps in coverage on LLMs that matter to the brand. For example, strong presence in ChatGPT but weak in Perplexity.

Then they work with content, technical, and other teams to adjust the overall strategy.

Query Intent Mapping

People search differently in AI platforms than they do in Google.

Traditional Google: “best CRM software”

ChatGPT: “I need a CRM for a 50-person sales team, budget around $10K annually, must integrate with Salesforce”

The queries are longer. More conversational. More specific.

I checked my own most recent 100 prompts to ChatGPT. They averaged 13 words each.

Compare that to traditional Google searches, which typically run 3-4 words.

Conversational AI Queries

Understanding these prompt patterns helps you create content that answers the actual questions people ask AI.

You need to think beyond traditional keywords.

What detailed questions are the people in your audience asking? What context are they providing? What outcome do they want?

Who Can Own It?

Whoever leads keyword research or content planning can take this on, usually your SEO strategist or content planner.

This builds directly on existing keyword research skills.

You’re expanding from “what keywords do people use?” to “what problems are people trying to solve?”

(Which you should have been doing all along, but now with a stronger focus.)

This person will analyze how people search in AI platforms and document the longer, conversational queries they use.

Then they’ll build content briefs that address those specific questions and scenarios.

The Build, Buy, or Borrow Decision: Getting AI SEO Skills on Your Team

You know which skills your team needs.

Now comes the practical question: how do you actually get them?

You have three options:

  • Build internally
  • Hire new talent
  • Bring in outside expertise

Here’s a snapshot of the pros and cons of all three:

Build Buy Borrow

Most teams end up doing some combination of all three. The key is knowing which approach works best for specific skills.

Let’s look at each one in detail.

1. When to Build (Develop Internally)

Upskilling your current team is almost always the smartest first move.

They already know your brand, your workflows, and your audience. That context shortens the learning curve dramatically.

Focus on developing skills that evolve naturally from what your team already does.

For example:

  • Train writers to structure content for AI extraction
  • Help your SEO lead understand AI retrieval patterns and how citations work
  • Encourage your analyst to track AI visibility metrics alongside rankings

These are logical extensions of existing expertise. Not entirely new disciplines.

Now, training doesn’t have to mean building a full internal curriculum.

Start small. For example:

  • Run short internal workshops to explain how AI search retrieves and cites content
  • Review recent AI-generated answers for your top keywords and note which competitors get mentioned
  • Compare their cited passages to yours, and update one or two articles using those patterns

To make internal training effective, use this quick checklist:

Internal Training Checklist

Upskilling may not be the fastest route to output. It can take a few months before you see real traction.

But it is the most sustainable.

Once your team starts applying AI-first thinking, you’ll see compounding returns with every new SEO campaign.

Best For Startups and mid-sized teams that already have strong SEO foundations but a limited budget for new hires.
Watch Out For Don’t overload your team with theoretical “AI SEO” training.

Focus primarily on skills that directly connect to visibility outcomes, like structure, clarity, and retrievability.

Also watch for skill concentration. If one person (like your SEO lead) ends up owning 3+ new AI skills, that’s a bottleneck. Consider hiring or borrowing expertise to spread the load.

2. When to Buy (Hire New Talent)

When you need expertise faster than you can build it internally, it’s time to hire.

Bringing in new talent makes sense when the skill is both specialized and strategic.

Something that gives your brand a long-term edge, not just a short-term fix.

For example:

  • Hiring a data or visibility analyst who understands how to measure citations and brand mentions across AI platforms
  • Bringing in a technical SEO who can model entities and implement structured data at scale
  • Adding an AI content strategist who can guide how your content aligns with AI retrieval patterns

These hires extend the capabilities of your existing SEO team. They don’t replace it.

The key to finding the right people?

Clarity before you post the job. Decide what outcome you’re hiring for.

Do you need faster technical execution, deeper analytics, or dedicated AI visibility leadership?

Before you start recruiting, here’s a quick checklist to work through:

Hiring Preparation Checklist

With clear hiring criteria, you’ll know which expertise to prioritize and what title makes sense for your organization.

Best For Mid-sized and enterprise teams that have budget flexibility and want to move faster than internal training allows.
Watch Out For Don’t over-index on shiny new “AI SEO” titles. Few people have that exact label yet.

Instead, look for specialists in areas like data, structured content, and retrieval systems. These are people who can bridge SEO and AI.

3. When to Borrow (Outsource or Consult)

Not every skill is worth building or hiring for.

Some are highly specialized. Others you only need for a short period.

That’s where borrowing expertise makes sense — through consultants, freelancers, or agencies.

Outsourcing works best when you need to move fast on projects that require niche expertise.

For example:

  • Hiring a consultant to set up AI visibility tracking before your analyst takes over
  • Partnering with a content firm to scale passage optimization across hundreds of pages
  • Bringing in a Reddit marketing expert to boost your brand’s presence in relevant subreddits

This approach gives you access to deep expertise without expanding headcount.

You can bring in specialists to handle complex projects, fill capability gaps, or run pilot programs that would slow your internal team down.

Sometimes that means a one-off engagement.

Other times, it’s a recurring partnership that supports your strategy long-term.

The goal isn’t to offload responsibility. It’s to fill gaps your team can’t cover yet and to get critical work done without slowing down larger projects.

When evaluating potential partners, here’s a quick checklist to follow:

Partner Vetting Checklist

Best For Teams that need quick access to specialized expertise or extra hands for complex, time-bound projects.
Watch Out For Don’t treat outsourcing as a default fix.

If a skill becomes core to your strategy, consider bringing it in-house. But for niche or technical projects, keeping trusted external support can be more practical.

Choose partners who understand your brand voice. AI-first SEO still needs human context.

The Hybrid Reality

In practice, it’s rare that a team is fully built, bought, or borrowed.

You’ll probably use all three, often at the same time.

How much you lean on each one depends on factors like:

  • Your current team’s strengths and bandwidth
  • Budget flexibility for hiring or contracting
  • The urgency of upcoming SEO goals
  • How quickly AI search is evolving in your industry
  • Leadership’s appetite for experimentation

In my experience, many teams land somewhere near a 70-20-10 split. Which is roughly 70% built internally, 20% borrowed through outside experts, and 10% bought as new hires.

The exact ratio matters less than how deliberately you manage it.

Here’s how to keep that balance right:

  • Prioritize by impact: Build skills that sustain long-term visibility. Borrow when you need speed or experimentation. Buy only when a role becomes essential to your strategy.
  • Keep ownership internal: Even if outside partners execute the work, ensure someone on your team owns the outcome and applies the learnings.
  • Plan for rotation: As new AI SEO trends emerge, your mix will likely shift. What starts as a borrowed skill may become core within six months.
  • Audit regularly: Review your mix every quarter to see which skills rely too heavily on outside help. If a borrowed skill becomes recurring, start building it internally.

Follow this quick team review checklist to keep stock of your built, bought, and borrowed setup.

Quarterly Team Review Checklist

The key is flexibility and adaptability.

As priorities shift, don’t hesitate to rebalance how your team works.

That might mean promoting someone internally to take ownership of AI visibility, bringing in a freelancer to handle off-site optimization, or hiring a new analyst to deepen your data capability.

Adjust your structure based on what delivers the most impact, not what’s written on the org chart.

Your AI SEO Adoption Roadmap

You don’t need a massive reorg to evolve your SEO team for AI search.

You need a plan that helps your team build capability, test what works, and scale what proves effective.

This roadmap gives you that plan.

It breaks down:

  • What to focus on in each phase
  • How to build momentum
  • What progress should look like along the way

AI Seo Adoption Roadmap

By the end, your team will know how to apply AI SEO principles consistently.

Note: This timeline is a starting point, not a rule.

Startups with smaller teams might compress this into 6 months. Enterprises coordinating across departments might need 15-18 months.

The timeline matters less than starting now and making steady progress.


Phase 1: Foundation

Start by taking stock of where your team stands.

Before diving into new tactics, align everyone around what AI SEO means for your brand and how your current approach fits into it.

This stage sets direction and gives your team the confidence to move with purpose.

Here’s what to focus on in the first three months:

  1. Assess current capabilities: Review your team’s strengths across content, technical, and analytical areas. Identify which AI-era skills exist internally and which ones you’ll need to hire for or outsource.
  2. Establish your visibility baseline: Search your most important topics in tools like ChatGPT, Perplexity, and Google AI Overviews. Track if (and how) your brand shows up.
  3. Pick 2-3 priorities to act on: Choose the areas with the clearest opportunity to improve. That might mean tightening content clarity, mapping entities, or aligning off-site mentions.
  4. Run a small pilot: Select a few representative pages and update them based on what you’ve learned. Then recheck whether those updates help your brand appear more often in AI answers.
  5. Document key learnings: Capture what worked and what didn’t in a short internal memo. This becomes the foundation for next quarter’s priorities.

Goal: Build clarity, alignment, and a shared understanding of how AI search changes what your team prioritizes.

By the end of this phase, your team should understand what makes content discoverable in AI search, have a documented baseline to track progress, and have at least one small win that proves the approach works.


Phase 2: Acceleration

Once you’ve built your baseline, it’s time to turn insights into action.

The second phase focuses on building capability and momentum. This involves scaling what worked in your pilot, closing skill gaps, and introducing systems that help your team move faster together.

Here’s what to focus on over the next few months:

  • Strengthen capability: Run short training sessions to deepen AI SEO understanding across functions. If a skill gap exists, bring in a freelancer, consultant, or new hire to fill it quickly.
  • Encourage cross-functional collaboration: Bring content, SEO, analytics, product, and brand together under one shared visibility goal. Clarify ownership so responsibilities don’t overlap.
  • Expand your pilot: Apply what worked from Phase 1 to more pages or campaigns
  • Build repeatable workflows: Turn early learnings into working systems. Standardize how technical, analytical, and content tasks are executed for AI-driven discovery. Each function should know what “AI-ready” means in its area.
  • Use shared dashboards: Track AI visibility metrics in one place and review them as a team so everyone sees how their work contributes to results
  • Run monthly reviews: Check how well your team is adapting to new systems and responsibilities. Identify where people need support, additional training, or outsourced help.

Goal: Build capability, consistency, and accountability across your team’s AI SEO initiatives.

By the end of this phase, your team should operate with clear workflows and defined ownership across technical, analytical, and content areas.

You should also have unified dashboards that let all stakeholders track progress and collaborate without duplicated work.


Phase 3: Scale

This final phase turns AI-first thinking into how your team operates by default.

The goal now is to make the new skills, workflows, and decision habits permanent. This way, your AI SEO capability grows without needing constant resets.

Here’s what to focus on in the next six months:

  • Integrate what works: Expand the proven approaches from earlier pilots across your full SEO and content programs. Keep the frameworks that consistently improve visibility; drop the ones that don’t.
  • Solidify roles and ownership: Define who leads AI-related strategy, measurement, and experimentation. Clarify responsibilities so the team stays agile even as you scale.
  • Strengthen internal training: Turn what your team learned into short onboarding sessions, playbooks, or process docs. This keeps new hires aligned and prevents knowledge loss.
  • Plan for selective specialization: As your AI SEO programs mature, assign ownership where consistent work is required. That could mean promoting a team member to lead AI visibility reporting, assigning an SEO specialist to oversee off-site signals, or partnering long-term with a proven external expert.
  • Create leadership visibility: Share quarterly reports on AI-driven results and learnings with senior stakeholders. This keeps support (and budgets) growing with your progress.

Goal: Make AI-first execution routine and scalable across your team.

By the end of this phase, your team should operate with defined roles and responsibilities. You should have internal systems for training, reporting, and process consistency.

Leadership should have visibility into AI performance outcomes so the team treats AI SEO as an integrated function, not an experiment.


Measuring AI SEO Team Success

You can measure your AI SEO team’s success by tracking how often your brand appears in AI-powered answers.

Here are important AI SEO metrics to track:

  • Citation frequency: How often AI platforms cite your content as a source
  • Brand mention rate: How often your brand appears in AI responses
  • Platform coverage: Which AI platforms reference you (ChatGPT, Perplexity, Google AI Overviews, etc.)
  • Sentiment: Whether those mentions align with your brand positioning

Semrush’s AI Visibility Toolkit makes tracking these metrics simple.

It shows your AI Visibility Score and how many times your brand is mentioned across different AI platforms.

AI Visibility Overview – Backlinko

It also shows which prompts your brand appears for, revealing which topics your team’s content strategy is successfully targeting.

Prompt Research Report

In your Brand Performance report, you can compare your brand’s visibility against multiple competitors.

The report includes insights like your Share of Voice (percentage of mentions compared to competitors) and sentiment analysis. This tells you whether AI platforms present your brand positively or negatively.

Brand Performance – Backlinko – Sentiments – Share of Voice

For larger organizations, Semrush offers Enterprise AIO, with team collaboration features and advanced analytics.

Semrush AIO – Backlinko – AIO Overview

Specifically, your AI Visibility Score is a good overall indicator of your AI SEO team’s performance.

If it has improved over 3-12 months, it means your team is executing well. The skills are translating into real visibility.

If results aren’t showing after two quarters, revisit your priorities. You might be focusing on the wrong skills first or need to adjust your build/buy/borrow mix.

Pro tip: When you start building your team’s AI SEO skills, benchmark your brand’s AI Visibility Score alongside five competitors.

After 3-12 months, compare growth rates, not just final scores.

Your score might increase from 30 to 40 (+10 points). But if competitors jumped from 40 to 60 (+20 points), not only are they more visible — they’re also outpacing you.

Track relative growth to understand your true competitive position.


Get a Custom AI SEO Team Plan in 20-30 Minutes

AI SEO is built on traditional SEO. But there are more layers to it.

Your SEO team needs updated systems and upgraded skills so your brand gets mentioned (and your website cited) in AI search results.

We created the free AI SEO Team Building Assistant to turn everything you just read into a custom action plan for your team.

Download the file, upload it into your AI platform of choice (Claude, ChatGPT, Gemini), and follow the conversation.

This is an interactive session that adapts to your specific team, budget, and constraints. It’s not just a cookie-cutter report after a basic prompt.

It takes around 20 minutes to work through (but you should take your time with it). At the end, you’ll walk away with a complete implementation plan.

Here’s an example of the output, starting with the one-page plan:

ChatGPT – One-Page Plan

You’ll also get a “Skills Ownership Map” showing which team member owns which skill. And which skills to build, borrow, or buy.

ChatGPT – Skills Ownership Map

Plus a Phased Roadmap, KPI Tracking Framework, Leadership Brief, and 30-day checklist.

ChatGPT – 30-day Checklist

Everything is tailored to the specific inputs you provide in the interactive conversation.

Here are some tips for getting the most out of this assistant:

  • Block 30 uninterrupted minutes so you can really engage with the conversation
  • Have your current team structure in mind
  • Be specific in your answers (vague input = generic output)
  • Be honest about constraints (like budget, time, and capabilities)

Download the AI SEO Team Building Assistant and start building your AI-ready team.

The post How to Build an AI-Ready SEO Team: A Complete Guide appeared first on Backlinko.

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How to use headings on your site

Headings structure your content for both readers and search engines. They help users scan a page, understand its content, and quickly locate the information they need. Search engines and AI systems use headings to interpret the topic and structure of your content. By using one clear H1, supported by well-written H2 and H3 headings, you can improve readability, accessibility, and SEO simultaneously.

Key takeaways

  • Headings structure content and boost readability for users and search engines, enhancing SEO simultaneously.
  • Use one clear H1 for the main topic, with H2s for main sections and H3s for sub-sections, maintaining logical hierarchy.
  • Headings improve accessibility for users with assistive technology by providing clear navigation and organization.
  • Avoid common mistakes like skipping heading levels, using vague labels, or keyword stuffing to maintain clarity and trust.
  • With Yoast SEO, optimize heading structure and keyword usage to enhance content quality and search rankings.

Did you get a red or an orange traffic light for subheading distribution in Yoast SEO? Learn how to distribute them better. Or did Yoast SEO give you feedback on how you use your keyphrase in subheadings? Learn how to improve that.

What are headings?

Headings are the titles and sub-titles used to structure your content. In HTML, headings range from H1 to H6. These tags inform browsers, search engines, and assistive technologies about the organization of your content.

On a typical page, the H1 is used for the main topic. H2 headings divide the text into main sections. H3 headings divide those sections further. This hierarchy creates a logical outline of your page, similar to the table of contents of a book.

Without headings, your content becomes difficult to scan. With clear headings, readers can immediately see what your page is about and which sections are relevant to them.

Why are headings important for SEO?

Headings help search engines understand what your content is about and how different topics on the page relate to each other. They provide structure, context, and signals about the importance of different sections.

Your H1 usually tells search engines what the main topic of your page is. Your H2 and H3 headings support that topic by introducing related subtopics. When this structure is clear and logical, it becomes easier for search engines to interpret your content correctly.

Headings also support semantic SEO. Rather than focusing on one keyword, search engines now assess topical relevance and context. Well-written headings naturally contain related terms and concepts that reinforce the overall topic of the page. This approach works best when combined with thorough keyword research and in-depth content. You can read more about this in our guides to keyword research and high-quality content.

Headings also play a role in how content is interpreted by AI driven search systems. Clean structure makes it easier for these systems to extract accurate answers from your pages.

Why are headings important for readers?

Most visitors do not read every word of a page. They scan first. They look at the title, skim the subheadings, and only then decide which parts to read in detail. Headings support this natural reading behavior.

Clear headings improve readability by breaking long texts into manageable sections. They help readers understand what each part of the article is about before they start reading it. This lowers the effort required to engage with your content and keeps people on the page longer.

Readability is a key quality signal. If you want to go deeper into this topic, our readability guide explains how structure, sentence length, and headings work together to create content that is easy to read.

How to use headings correctly

Using headings correctly means following a logical hierarchy and writing them with the reader in mind. Each page should have one clear H1 that describes the main topic. This is usually your page title. Below that, use H2 headings for your main sections. If a section becomes lengthy or complex, use H3 headings to further divide it.

Do not skip heading levels. An H3 should always follow an H2, not jump directly from an H1. This keeps the structure logical for both users and machines.

Your headings should describe what the section is about. Avoid vague labels such as “Introduction” or “More information.” Instead, write headings that clearly explain what the reader will learn in that section.

How many H1 headings should you use?

In most cases, you should use one H1 per page. The H1 defines the main topic of the page and helps both users and search engines understand what the page is about at a glance.

Although modern HTML allows more than one H1, using multiple H1s often creates confusion about the primary focus of the page. For consistency and clarity, one H1 is still the best practice for most websites.

Your H1 should be written naturally and should not be stuffed with keywords. It should read like a real headline written for humans. If you need help with this, Yoast SEO can balance clarity and optimization in headlines and titles.

How to use H2 and H3 headings

H2 headings divide your article into its main sections. Each H2 should cover one important aspect of your topic. When someone scans only your H2 headings, they should still be able to understand the overall structure and purpose of your article.

H3 headings are used within an H2 section to break it down into smaller parts. They are useful when you explain steps, compare options, or cover several closely related points within one larger section.

You should not use H3 headings unless they add clarity. Headings are meant to support the reader, not to decorate the page.

Common mistakes when using headings

A common mistake is using headings only for visual styling. Headings are not just larger or bolder text. They define the structure of your content in the HTML. Choosing a heading level solely based on its appearance can compromise the semantic structure of your page.

Another frequent issue is skipping heading levels, such as jumping directly from H2 to H4. This disrupts the logical structure of the page and creates issues for screen readers and search engines.

Repeating the same heading text in multiple places is also a problem. Each heading should be unique so that users and search engines can clearly distinguish between sections.

Keyword stuffing is another mistake. Headings should sound natural. If they read like a list of search terms, they reduce trust and harm readability. Clear, descriptive language always works better.

Headings and accessibility

Headings are essential for accessibility. Screen readers utilize headings to assist users in navigating a page efficiently. With a proper heading structure, visually impaired users can easily navigate from section to section and understand how the content is organized without needing to listen to the entire page.

A clear and logical heading hierarchy improves usability for everyone, not just for users of assistive technology. It is also strongly aligned with how search engines assess page quality.

If accessibility is part of your broader optimization work, it should be considered alongside internal linking and overall site structure. Don’t forget that, in many cases, what’s good for accessibility is also good for SEO!

Read more: Writing accessible content: 4 checks you can do with Yoast SEO and the block editor »

Headings in WordPress and Yoast SEO

Yoast SEO uses headings as part of both its SEO analysis and its readability analysis. One of the checks it performs is on your subheading distribution, which looks at how evenly your text is divided into sections with headings. If large blocks of text appear without any subheadings, Yoast will flag this and suggest you add subheadings to improve the readability of that part.

Effective subheading distribution means readers regularly encounter clear signposts that help them navigate the page without feeling overwhelmed by long, uninterrupted paragraphs. See the video below to find out more about the subheading distribution check and the keyphrase in subheadings check in Yoast SEO:

How to get a green traffic light for your subheading distribution

What do you do if you get an orange or red traffic light in the Yoast SEO plugin for your subheading distribution? First of all, and this is quite obvious, don’t forget to use subheadings. You should try to create a subheading for every separate topic in your text. This could be for every paragraph or a couple discussing the same topic. 

We suggest that you include a heading above every long paragraph or group of paragraphs that form a thematic unit. The text following a subheading should be 250-350 words.

An example heading structure

Let’s say that we have a blog post about ballet shoes. We’ve chosen “ballet shoes” as our focus keyword and written an article about why we like ballet shoes. Without headings, there’s a risk that we might end up writing a long, rambling piece that is hard to understand. But if we structure things logically using headings, we make it easier to read and help focus our writing.

Here’s what the structure of that post might look like:

  • H1: Ballet shoes are awesome
    • H2: Why we think ballet shoes are awesome
      • H3: They don’t just come in pink!
      • H3: You can use them for more than just dancing
      • H3: They might be less expensive than you think
    • H2: Where should you buy your ballet shoes?
      • H3: The ten best ballet equipment websites
      • H3: Our favorite local dancing shops

See how we’ve created a logical structure, using H2 tags to plan sections and H3 tags to cover specific topics? We’ve done the same thing in the post you’re reading right now!

This is an excellent example of how your headings should be structured in a medium-length article. You should use fewer (or more general, high-level) headings for a shorter article. If you want to go into more detail, nothing stops you from using H4 tags to create even ‘lower-level’ sections.

Adding headings

Knowing how to structure is all well and good, but how do you add headings? The best way to explain this is in two of the most popular CMSs: WordPress and Shopify!

Note: The instructions below will walk you through how to add in-text subheadings. Don’t forget to add a post title at the top of the page, too! In Yoast SEO Premium, you’ll get a reminder to do so if the ‘Title’ field is empty. In addition, if you use Yoast SEO Premium, you get various other AI features, like Yoast AI Optimize, that help you do the hard work.

How to add a heading in WordPress

If you’re using WordPress, there are a couple of ways to do this:

Via the editor
The easiest way to add headings is through the editor. If you use the block editor, click the + button and select ‘Heading’. Then, you can select which heading (H2, H3, etc.) you want to add.

adding a heading in the block editor using the blocks menu
Selecting a heading type in the block editor of WordPress

If you’re still using the classic editor in WordPress, it’s easy, too. Ensure you’re on the visual tab of the editor and select ‘Heading 2’ or another heading from the dropdown menu.

adding headers in the classic editor using the headings drop down menu
Change the heading type from the dropdown menu in the classic editor

Using HTML
It’s also possible to add headings using HTML. In the classic editor, you will need to make sure you’re on the text tab (or directly in the code) and use heading tags <h1>, <h2>, <h3>, etc., to specify each type of heading. End each heading with a closing tag like </h1>. Like this:

adding headers in html in the classic editor
Be sure to select the Text tab in the classic editor in WordPress

You can switch between the visual editor or edit as HTML in the block editor. Click on the three vertical dots in the block toolbar to do that. Then, select the Edit as HTML option. Like this:

editing html in the block editor
You can also edit a post as HTML in the block editor

How to add a heading in Shopify

Adding headings in Shopify is similar to that in WordPress’s classic editor. If you’re in the content editor, you can select a piece of text and select the appropriate heading from the dropdown in the formatting menu item:

adding a header in shopify's nlog editor using the drop down menu
Select the text and choose a heading in Shopify

If you prefer to work in HTML, you can select the code sign in the upper right corner of the editor and create headings in HTML as described in the instructions for WordPress above.

editing the text in html in shopify using the icon on the top-right hand side
Click the code sign to switch to HTML in the Shopify editor

Using your keyphrase in the subheadings 

Headings allow you to prominently use your focus keyword (or its synonyms) to clarify what the page is about. By adding your focus keyphrase to your subheadings, you stress its importance. Moreover, if you’re trying to rank for keywords, you must write about them. You’ll probably have difficulty ranking if none of your paragraphs address the main topic.

Still, just like keyphrases, it’s important not to overdo it. Add your keyphrase where it makes sense and leave it out where it doesn’t.

Yoast SEO can help you with the keyphrase in headings assessment 

After you insert your keyphrase in Yoast SEO, the keyphrase in subheadings assessment checks whether you’ve used it sufficiently. In Yoast SEO, you’ll get a green traffic light if you use the keywords in 30 to 75% of your subheadings. Please note that we’ll only review your H2 and H3 subheadings. If you have Yoast SEO Premium or if you’re using the Yoast SEO for Shopify app, you can even check your use of synonyms.

green bullet showing a positive outcome for the subheadings assessment
A green traffic light for the keyphrase in subheadings assessment in Yoast SEO

How to add your keyphrase in your subheadings

Whether you add your keyphrase to a subheading depends on the paragraph(s) it’s connected to. Every paragraph in your text should tell the reader something about the topic. In addition, your subheadings are nothing more than a very short outline of what you will say in one or more paragraphs. Therefore, adding your keyphrase to one or more subheadings should always be possible. If you’re still struggling to achieve this, ask yourself a couple of questions about the structure of your article.

  1. Does my text discuss the topic described in the keyphrase? If not, should I pick other keywords?
  2. Do my current subheadings accurately describe what I discuss below?
  3. What paragraphs are most closely connected to the topic and the keyphrase?
  4. What questions do these paragraphs answer concerning the topic and the keyphrase?

Most of the time, you’ll find that answering these questions helps you add the keywords to one or more of your subheadings. If you can’t, you should probably reconsider question number one. If that doesn’t solve your problems, consider educating yourself on copywriting and text structure, to get a clearer view of how a good piece is structured. Your keyphrase should be central to the topic. Therefore, you should be able to add the keywords to several subheadings.

Headings in themes

Most themes will use headings as part of their HTML code, but some don’t follow best practices. Almost all themes will automatically use the name of your article in an H1 tag. This is helpful because you don’t need to repeat the post name inside your content.

Unfortunately, some themes use tags incorrectly, in an illogical order (e.g., an H4, then an H2) or use tags messily in sidebars, headers, and footers. This can cause accessibility problems, as the order of your headings may not make sense. Users, search engines, and assistive technologies typically examine the entire page, not just your content area.

If you have a custom theme, you may be able to resolve this issue by adjusting your HTML code. You may need to contact the developers if you’re using an off-the-shelf theme. Either way, you should verify that your headings are consistent across each template type on your website.

Check your blog’s headings

Using headings well is helpful for your users. It increases the chances of people reading your article, improves accessibility, and might even contribute to SEO. So add them to your copy, but make sure you use them correctly!

The document overview is a handy button located in the upper left corner of the WordPress block editor’s content editing screen. This shows an outline of the page you’re editing. If you’ve structured your content well, it should look like this!

If you’re using Shopify or the Classic Editor in WordPress, you can test your published article via the W3 Validator.

the outline menu in the block editor shows the hierarchy of the headings
Check the heading hierarchy in the WordPress outline feature

Final thoughts

Headings are one of the simplest and most powerful tools you have for improving both readability and SEO. They guide your readers through your content and help search engines understand what each part of your page is about.

Use one clear H1 to define your topic. Use H2s to structure your main ideas. Use H3s where they genuinely improve clarity. Write your headings for people first and let optimization support that goal.

Read more: WordPress SEO: the definitive guide to higher rankings for your WordPress site

The post How to use headings on your site appeared first on Yoast.

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Google AI cites retailers 4% vs. ChatGPT at 36%: Data

Google vs ChatGPT retail citations

Google cites retailers only 4% of the time, while ChatGPT does it 36% of the time. That 9x gap means shoppers on each platform get steered in very different ways, according to new BrightEdge data.

Why we care. Millions of shoppers now turn to AI for deals and gift ideas, but product discovery works differently on the two leading AI search platforms. Google leans on what people say, while ChatGPT focuses more on where you can buy it.

What each AI prioritizes. Google AI Overviews cite YouTube reviews, Reddit threads, and editorial sites, while ChatGPT cite retail giants like Amazon, Walmart, Target, and Best Buy.

Google AI Overviews prioritize:

  • YouTube reviewers and unboxings.
  • Reddit threads and community consensus.
  • Editorial reviews and category experts.

ChatGPT prioritizes:

  • Major retailer listings.
  • Brand and manufacturer product pages.
  • Editorial sources (secondary).

The citation divide. On Google, retailers appear only about 4% of the time. Its citations lean toward user-generated content and expert reviews. Google AI Overviews serve more as a research tool than a purchase assistant. Top sources included:

  • YouTube
  • Reddit
  • Quora
  • Editorial sites like CNET, The Spruce Eats, and Wirecutter

On ChatGPT, retailers appear about 36% of the time. ChatGPT acts as both the explainer and the shopping assistant, so retailer links show up far more often. Its top sources included:

  • Amazon
  • Target
  • Walmart
  • Home Depot
  • Best Buy

About the data. BrightEdge analyzed tens of thousands of ecommerce prompts across Google AI Overviews and ChatGPT during the 2025 holiday shopping season, then extracted and categorized citation sources. Domains were classified by type (retailer, UGC/social, editorial, brand) and compared across identical prompts.

The report. Who Does AI Trust When You Search for Deals? Google vs. ChatGPT Citation Patterns Reveal Different Shopping Philosophies

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November 2025 Digital Marketing Roundup: What Changed and What You Should Do About It

November pushed the industry further into AI-shaped discovery. Search behaviors shifted. Platforms tightened control. Visibility started depending less on who publishes most and more on who earns trust across the ecosystem.

AI summaries reached Google Discover. ChatGPT released a browser. TikTok exposed true attribution paths. Meta refined placements. Google rolled out guardrails for AI-written ads. Social platforms changed how your data trains models. Streaming dominated households, and schema picked up a new strategic role.

Here’s what mattered most and how to stay ahead.

Key Takeaways

• AI is rewriting the click path. Google Discover summaries and AI Overviews are reducing CTRs across categories.
• Cross-channel influence is becoming measurable. TikTok attribution now shows how much value standard reporting misses.
• Visibility depends on authority across ecosystems, not just your site. LLMs pull from places brands often ignore.
• Platforms are tightening data controls and usage rules. Expect stricter compliance requirements across ads and content.
• Structured data has moved from “SEO extra” to critical infrastructure for AI-driven search.

Search & AI Evolution

AI is now shaping what users see before they click and in many cases, removing the need to click at all.

AI summaries hit Google Discover

Google added AI-generated recaps to Discover for news and sports stories. Users now get context from summaries instead of visiting publisher sites.

Our POV: Discover has been one of the few remaining high-intent traffic drivers untouched by AI. That buffer is gone. Zero-click consumption will rise.

What to do next: Track Discover CTR in Analytics. Refresh headline structure and imagery to compete with summaries. Expand content distribution beyond traditional articles, since Discover now surfaces YouTube, X, and other formats.

ChatGPT releases an AI-powered browser

ChatGPT Atlas launched with built-in summarization, product comparison, agent actions, and persistent memory settings.

ChatGPT Atlas's interface.

Our POV: The browser itself isn’t the threat. The shift in user behavior is. People will expect AI to interpret pages for them, not just display them.

What to do next: Strengthen structured data. Audit category and product pages for clarity. Start monitoring brand visibility inside AI-driven search using LLM-aware tools.

AI Overviews drive a drop in search CTRs

A new study shows that when AI Overviews appear, both organic and paid clicks fall sharply. They currently trigger for about fifteen percent of queries, most of them high-volume informational searches.

Paid and organic CTR trends driven by AI Overviews.

Our POV: AI Overviews function like a competitor. If your content doesn’t get pulled into the summary, discovery becomes significantly harder.

What to do next: Optimize for inclusion. Use schema, succinct summaries, and expert signals. Track performance beyond rankings. Visibility inside AI answers must become a KPI you can track through tools like Profound.

Schema’s new role in AI-driven discovery

Schema moved from a snippet enhancer to a foundational layer for machine understanding. W3C’s NLWeb group is helping standardize how AI agents consume the web.

Our POV: Schema is now infrastructure. AI agents need structured context to interpret brands, products, and expertise.

What to do next: Expand schema sitewide. Prioritize entity definitions, not just rich result templates. Add relationships between key content pieces to help machines map authority.

Paid Media & Automation

Platforms are folding more automation into ad delivery. Control now comes from strategy, not settings.

Google adds Waze to PMax

PMax can now serve location-targeted ads inside Waze for store-focused campaigns.

Our POV: This extends real-world intent targeting. For multi-location brands, Waze becomes a measurable foot-traffic lever.

What to do next: Audit store listings and geo-extensions. Monitor budget shifts once Waze impressions begin flowing. Validate whether foot-traffic lifts justify expanded proximity targeting.

Asset-level display reporting rolls out

Google Ads added per-asset reporting for Display campaigns. Marketers can now evaluate individual images, headlines, and copy.

Our POV: Better visibility helps refine creative, but it’s only part of the truth. Placement, bid strategy, and audience still determine performance.

What to do next: Organize assets with naming conventions before rollout hits your account. Use data to retire low-impact creatives and test new variants.

Meta introduces limited-spend placements

Advertisers can allocate up to five percent of budget toward excluded placements when Meta predicts performance upside.

Our POV: This creates a middle ground between strict exclusions and Advantage+ automation. It reduces risk without cutting off potential high-efficiency wins.

What to do next: A/B test manual vs. limited-spend placement setups. Evaluate cost per result and incremental conversions instead of pure CPM efficiency.

Social & Content Trends

Brands are being pushed into new storytelling styles, shaped by identity, utility, and AI-assisted behaviors.

Lifestyle branding gains momentum

Consumers are gravitating toward brands tied to identity and aspiration. Affordable luxury and status signaling are driving engagement.

Our POV: Features alone don’t move people. Identity and belonging do. If your copy focuses only on product attributes, you’re leaving impact on the table.

What to do next: Rework product messaging to show how your offering fits into a buyer’s desired lifestyle. Update CTAs, social captions, and headlines to evoke identity.

LLM-briefed CTAs redefine engagement

CXL tested CTAs that include a ready-made prompt for ChatGPT. Engagement improved because users received higher-quality AI outputs.

An example of an LLM-informed CTA.

Our POV: As users ask AI to interpret brand content, shaping the question becomes part of conversion optimization.

What to do next: Experiment with prompt-style CTAs in guides, templates, and tools. Test which phrasing drives more accurate and useful AI interpretations.

Influencer partners expand beyond typical creators

Brands are leaning into unconventional creators; think niche experts, offbeat personalities, and micro-communities.

Our POV: As traditional influencer pools saturate, originality becomes a differentiator.

What to do next: Identify unexpected storytellers your competitors ignore. Prioritize people with unique voices and strong community trust over polished aesthetics.

PR, Reputation & Brand Risk

Data control, AI training, and brand representation became major flashpoints in November.

Reddit files legal action over AI scraping

Four companies allegedly scraped Reddit content through Google search results instead of its paid API. Reddit is suing.

Our POV: Reddit is a major training source for LLMs. Legal pressure will reshape how models access user-generated content.

What to do next: Monitor how your brand appears in Reddit threads. Insights from these conversations often influence AI outputs, even indirectly.

LinkedIn will use member data to train AI

LinkedIn updated its policy to allow profile content and posts to train in-house models unless users opt out.

Our POV: This raises transparency questions and could affect brand safety for professional voices.

What to do next: Review employee account settings. Update your governance policies to clarify how team-generated content may be reused.

ChatGPT reduces brand mentions

ChatGPT lowered brand references per response while elevating trusted entities like Wikipedia and Reddit.

A graphic showing reduced brand mentions by ChatGPT.

Our POV: Authority now comes from third-party validation, not just your site. If you’re missing from high-trust platforms, AI tools won’t surface you consistently.

What to do next: Strengthen your presence on Wikipedia, industry directories, and review platforms. Build citations that AI models depend on.

AI search tools mention different brands for the same queries

BrightEdge found almost zero overlap between brands recommended by Google’s AI Overview and ChatGPT.

Our POV: Each model prioritizes different signals based on its training data. Ranking in one environment doesn’t guarantee visibility in another.

What to do next: Expand Digital PR efforts beyond search. Build authority in the sources each LLM favors.

Streaming & Media Shifts

Streaming hits ninety-one percent of U.S. households

Homes now average six subscriptions and spend over one hundred dollars per month on streaming.

Our POV: Streaming is now a core channel for shaping intent long before search happens.

What to do next: Add OTT to your awareness mix. Use it to influence demand before users reach paid search or social ads.

Conclusion

AI pushed every channel toward greater automation, heavier reliance on structure, and stricter expectations for authority. Success now depends on clarity, credibility, and presence across platforms that train and inform AI, not just traditional search engines.

Brands that adapt their data, content, and distribution strategies now will stay visible as user behavior shifts.

Need help applying these insights? Talk to the NP Digital team. We’re already working with brands to navigate these changes and rebuild visibility in an AI-first world.

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Google Shopping Ads now show merchant location labels

Google Local Services Ads vs. Search Ads- Which drives better local leads?

Google is quietly testing a new way to make Shopping ads feel more local. Select ads using local inventory feeds now display the merchant’s city or town directly above the product title — think “London” or “Tonbridge” — giving shoppers a clearer sense of where the store is based.

Why we care. The new location labels make Shopping ads feel more local and trustworthy, helping nearby retailers stand out in crowded results. Clear city or town indicators can increase click-through rates and drive more in-store visits from shoppers who prefer buying close to home.

It also gives merchants using local inventory feeds a competitive edge by highlighting proximity without needing new ad formats or extra setup.

How it works. The label appears within Shopping ads that already use local inventory data. It joins existing formats like:

  • In-store
  • Pickup later
  • Curbside pickup

But unlike those, this label focuses purely on the store’s location, not fulfillment options.

The catch. Google hasn’t officially announced the feature. Details on rollout, eligibility, and technical requirements remain unknown.

Between the lines. Merchants using local inventory feeds may get a visibility boost if they operate in recognisable or high-trust locations. For users, it’s another nudge to choose nearby retailers over marketplace or long-distance sellers.

First seen. This update was spotted by PPC News Feed founder Hana Kobzová.

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What Is ChatGPT Shopping?

You can now purchase products directly within ChatGPT.

That’s right, OpenAI recently announced a new feature that turns ChatGPT into a personal shopping assistant. You ask for something, and it doesn’t just recommend it. It finds it, prices it, and even helps you check out all in one chat.

They’re calling it Instant Checkout, and it’s already rolling out with help from e-commerce giants like Stripe and Walmart. The feature enables OpenAI to pull in real-time product listings and personalized suggestions.

It’s still early days, but this is a big deal for e-commerce brands. It opens up an entirely new kind of shopping experience; one where everything from product discovery and research to checkout all happens in a single interface. And with new ChatGPT ads already hitting the ecosystem, it’s clear this is a major market shift.

Key Takeaways

  • ChatGPT now supports in-chat shopping with real-time product listings and checkout through partners like Walmart.
  • Users interact with the feature using natural language prompts, making product discovery more conversational than keyword-based.
  • Product visibility depends on clean data: use schema markup, clear product names, and natural descriptions.
  • E-commerce brands must adapt fast. AI-driven recommendations are transforming the way customers browse and make purchases.
  • Optimizing for ChatGPT shopping requires mobile speed, fresh reviews, and structured product content.

What Do We Know About ChatGPT Shopping and How It Works?

Here’s what we know so far: ChatGPT can now help users discover and buy products directly in the chat interface.

The feature is called Instant Checkout, and it’s powered by OpenAI’s integration with tools like Stripe and Shopify, with Walmart also recently partnering for early rollout. The service is available to all U.S. users of ChatGPT, regardless of their tier.

What It Looks Like in Action

Let’s say you ask ChatGPT for “espresso machines under $200.” ChatGPT doesn’t just return a list of brands; it provides:

  • Curated product suggestions from across major retailers
  • Real-time pricing and availability
  • Affiliate-style product cards (think: images, links, reviews)
  • And for specific vendors, direct checkout options without leaving the chat
An example of e-commerce results in ChatGPT.

Source: RetailTouchPoints

All of this happens through integrations with online retailers and APIs that deliver live product data behind the scenes. The interesting thing is that brands don’t pay for this visibility in ChatGPT’s shopping function.

Where Google Shopping results are based on brands’ paid ad campaigns or Google’s search algorithm, ChatGPT shopping is more conversational and organic. It focuses on the people (what people are saying bout this product online, what the reviews are, etc.).

Built on Conversational Search

What makes this different is the user experience (UX). You’re not clicking through filters and category pages; you’re chatting. You refine your request like a conversation, asking questions like, “What about ones with arch support?” or “Can you find those in women’s sizes?” That’s a huge shift in how product discovery happens.

So, how does it choose what to show you? The platform analyzes structured metadata and previous model responses. It will look back on how it handled similar queries before it ever touches new search results. 

The personalization potential is what makes this even more powerful. ChatGPT will be able to tailor your shopping experience by elevating or demoting various factors of your results based on your needs. For example, if you have a shopping budget of $50, ChatGPT can elevate price as a “signal” and only show you appropriate results. OpenAI is doubling down on the modern customer’s need for personalization.

Is ChatGPT Just Another Shopping Assistant?

Not exactly. Yes, it gives you product recommendations like other AI shopping assistants.

However, ChatGPT takes it a step further by allowing you to shop in a way that feels like texting with a smart, well-informed friend.

Here’s what sets it apart: 

  • Conversational search: You don’t have to use exact filters or keywords. You can talk to it naturally and refine your search.
  • Live product data: ChatGPT pulls real-time pricing and availability from partner retailers.
  • Built-in checkout: With select partners, you can complete a purchase directly in the chat.

This changes the experience from “browse and compare” to “ask and buy.”

That kind of frictionless experience makes it especially appealing for time-strapped users, mobile shoppers, and anyone who already uses ChatGPT regularly. It takes online shopping from endless options to making an informed and personalized decision quickly.

How ChatGPT Shopping Will Impact E-Commerce

ChatGPT isn’t just adding shopping features. This will rewrite how people discover and buy products.

Instead of browsing categories or scrolling search results, users now get personalized recommendations just by asking a question. That creates a new funnel, one that starts with natural language. This could be new territory for many e-commerce brands.

Discovery Is Getting More Personal

In traditional search, people type product-focused keywords. With ChatGPT, they might say:

“I need a thoughtful gift under $50 for a coworker.” Or “What are some comfy sneakers for walking in Europe this winter?”

These are context-rich prompts that AI can interpret and respond to with curated product suggestions. Brands with clear, structured product data and natural-language copy will excel in this type of environment.

Product Pages Matter More Than Ever

AI pulls data from your listings, descriptions, and reviews. If your content is outdated or poorly structured, you might not even show up to ChatGPT shoppers.

And with impulse buys likely to spike in this kind of frictionless experience, your clarity and trust signals can make or break a sale.

This is the next frontier of AI in e-commerce. The game is constantly evolving, and now it’s about showing up where customers are asking questions and ensuring your brand is one of the first answers shown.

How To Optimize Your E-Commerce Product Pages for ChatGPT Shopping

If you want your products to show up in ChatGPT’s recommendations, your product pages need more than nice images and a sale price. You need structure, clarity, and language that AI understands.

Here’s how to get there:

1. Use Product Schema Markup

Structured data helps AI understand what’s on your page. Add product schema so ChatGPT (and other tools) can pull in your:

  • Price
  • Availability
  • Reviews
  • Product name and image

This is the foundation. Without it, you’re invisible to most recommendation engines.

2. Write Natural, Benefit-Focused Descriptions

ChatGPT’s main focus here is pulling product info and providing an output that sounds conversational. Rewrite your descriptions to sound like how people talk:

  • Don’t: “Ergonomic, breathable mesh back with tilt-lock feature”
  • Do: “Keeps you cool and comfortable during long workdays”

3. Keep Product Names Clear

Avoid overly clever names. “The Cloudstep LX” might sound cool, but no one’s searching for that. Try: “Men’s Waterproof Running Shoes – Cloudstep LX”.

4. Feature Fresh Reviews and Ratings

Recent social proof helps both users and AI understand what’s worth recommending. Keep reviews visible and up-to-date.

5. Speed Up Your Mobile Site

A slow page kills conversions, especially if someone’s trying to buy right in the moment. Optimize images, reduce scripts, and test your load time on mobile to ensure the best user experience.

FAQs

How do you use ChatGPT for shopping?

To use ChatGPT for shopping, start a conversation with a shopping-related prompt like “Find me wireless earbuds under $100.” If you’re using ChatGPT Plus, you’ll get product recommendations that also include links. Some users may also have access to built-in checkout through select partners.

Conclusion

ChatGPT shopping is a new channel, not just a new feature. One where conversation replaces search bars and product discovery happens through real-time, AI-driven recommendations.

If you’re in e-commerce, now’s the time to adapt. That means optimizing your product pages with proper schema markup and making sure your content speaks the way real people do.

Your potential customers are already chatting. The question is: is your brand ready to be part of that conversation?

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AEO vs GEO vs LLMO: Are They All SEO?

These days, your audience is every bit as likely to find answers through AI Overviews, generative summaries, and language models powering ChatGPT, Gemini, and Claude as they are traditional search, if not more so. This shift explains why AEO, GEO, and LLMO keep coming up in SEO conversations. Each represents a different way your content gets discovered and surfaced across AI-driven experiences.

With this said, these systems don’t all rank content the same way. Some want clear, direct answers. Others reward depth and authority. A few care most about consistent brand signals. Stick with classic SEO tactics alone, and you’ll miss visibility your competitors are already capturing.

The good news? You don’t need three separate strategies. You need to understand how these approaches connect, so your content performs across search engines, answer engines, and conversational AI. This guide breaks down how they overlap, where they differ, and how to prioritize without duplicating your work.

Key Takeaways

  • AEO helps your content become the direct answer for specific, question-driven searches.
  • GEO positions your content as a reliable source that AI systems and generative systems want to summarize and cite.
  • LLMO improves how language models interpret and reference entities and brands in conversational AI experiences.
  • These frameworks aren’t SEO replacements; they extend it across new AI-powered discovery surfaces.
  • Rather than picking a single one, it’s important to understand how AEO, GEO, and LLMO work together so your content earns visibility regardless of where or how people search.
  • One unified strategy can support all three without creating duplicate content or cannibalizing existing pages.

AEO, GEO, and LLMO: Quick Definitions

Before comparing these frameworks, let’s cover what each one does. This context helps you understand how they interact.

What is AEO?

AEO (answer engine optimization) focuses on making your content easy for search engines to convert into a direct answer. It grew out of featured snippets, voice search, and question-based queries. Instead of optimizing only for rankings, AEO prioritizes structure, clarity, and answer-ready formatting. Think of it as helping search engines extract the “best possible response” from your content so users get fast, accurate information.

Google results for "What is Answer Engine Optimization?"

What Is GEO?

GEO (generative engine optimization) helps your content become the kind of source generative engines prefer to surface, draw insights from, or align with when producing summaries. It emphasizes depth, expertise, and freshness because generative systems prioritize trustworthy, well-supported content. GEO isn’t about giving short answers. It’s about delivering enough substance that AI systems view your content as authoritative and worth citing.

Google results for "When should I buy a house?"

What Is LLMO?

LLMO (large language model optimization) focuses on how large language models understand, interpret, and surface information about entities. Instead of optimizing for traditional SERPs, you optimize for conversational responses from tools like ChatGPT, Gemini, Claude, and Perplexity. LLMO emphasizes entity clarity, consistent terminology, strong brand signals, and original insights that models can incorporate into long-form answers.

A ChatGPT answer for "What are the best backpacks for work?"

AEO vs GEO vs LLMO: The Comparisons

AEO, GEO, and LLMO all fall under modern SEO, but they optimize for different AI-driven experiences. Here’s how they compare.

Search Intent They Serve

  • AEO: Direct, question-based intent (“what is,” “how to,” “why does”).
  • GEO: Broad informational or exploratory searches where users want deeper context.
  • LLMO: Conversational prompts and open-ended queries inside tools like ChatGPT, Gemini, Claude, or Perplexity.

Where Your Content Appears

  • AEO: Featured snippets, answer cards, PAA results, definition boxes.
  • GEO: AI Overviews, generative summaries at the top of search, AI-powered search tools.
  • LLMO: Long-form AI responses, conversational threads, citation-style outputs in LLM tools.

Content Style That Performs Best

  • AEO: Structured, scannable sections, FAQs, lists, clear definitions.
  • GEO: Long-form content with depth, sources, clarity, and E-E-A-T signals.
  • LLMO: Comprehensive guides, expert insights, consistent terminology, entity-rich content.

Optimization Focus

  • AEO: Formatting and structure so engines can extract a precise answer.
  • GEO: Trustworthiness, depth, citations, and topical authority.
  • LLMO: Brand clarity, entity consistency, and unique perspectives AI can reuse.

The Role They Play in Your Strategy

  • AEO: Captures quick answers and action-based queries.
  • GEO: Positions your content as source material for generative systems.
  • LLMO: Shapes how AI tools talk about, reference, and summarize your brand.

How AEO, GEO, and LLMO Work Together

AEO, GEO, and LLMO aren’t separate marketing channels. They form a layered system that helps your content perform everywhere people search or ask questions. Treat them as connected instead of competing, and it gets easier to build one strategy that supports all three.

AEO Sets the Structure

AEO gives your content the clarity and formatting models need to extract direct answers. It helps you win question-based queries in search, and it makes generative engines more likely to pull accurate, well-structured information. Clean headers, short definitions, and precise formatting start the chain.

GEO Adds the Depth and Authority

Once structure is in place, GEO strengthens your content with research, topical depth, and context. Generative engines favor content that demonstrates expertise and provides more than a simple answer. Your deeper sections—examples, sources, statistics, analysis—give AI tools something credible to cite.

LLMO Adds Context and Brand Understanding

LLMO builds on both layers by helping large language models understand entities, brands, terminology, and expertise. Repeat key entities consistently and appear across credible sources, and models become more likely to reference your business in conversational responses.

What Do You Prioritize First?

Not every business needs the same optimization approach. AEO, GEO, and LLMO support different goals, so your starting point depends on your business model, audience, and growth targets.

AEO should lead when your content relies on capturing direct, question-based searches. It’s the strongest fit for:

  • Local and service businesses answering specific queries
  • Product-led brands solving practical “how to” or “what is” searches
  • Companies optimizing for featured snippets or quick-answer visibility
  • Pages driving conversions from intent-heavy traffic

If immediate clarity drives results, start with AEO.

GEO plays a bigger role when your strategy depends on depth and credibility. Choose GEO first if you:

  • Publish long-form content or educational resources
  • Compete in broad, research-oriented verticals
  • Need visibility in AI Overviews and other generative results at the top of search
  • Want to strengthen your brand’s expertise through content

Businesses in SaaS, B2B, and thought leadership-heavy industries benefit most.

LLMO matters when your goal is influencing how models interpret and reference entities and brands. Prioritize LLMO first if you:

  • Want AI tools to mention your brand in long-form responses
  • Invest heavily in original research, frameworks, or analysis
  • Need consistency in how your brand and expertise are described
  • Care about unlinked mentions and semantic authority

If brand equity and expert positioning drive your strategy, LLMO should take priority.

How To Optimize for All Three

You don’t need three playbooks to optimize for AEO, GEO, and LLMO. The most efficient approach is building one content system that naturally supports all three. Structure your pages well, go deep on topics, and keep your entities consistent. That makes them easier for search engines, generative systems, and large language models to understand and reuse.

1. Start With Strong SEO Fundamentals

A fast site, clear navigation, clean URLs, and solid internal linking are still the backbone of modern visibility. These basics ensure your content is discoverable no matter which AI-driven system tries to interpret it.

2. Use Structure That Supports AEO

Place short definitions, question-based headers, and scannable sections near the top of your content. This makes your page extraction-friendly for answer boxes and helps generative engines pull accurate information. Key Takeaways sections are a great starting point:

An example of Key Takeaways for AEO structure optimzation.

3. Expand Depth to Support GEO

After the quick answers, build out deeper explanations, examples, research-backed analysis, and supporting context. This gives AI systems something substantial to cite and increases your authority on broader topics. The inverted pyramid method is a great way to structure content with this in mind.

A graphic detailing the importance of depth for supporting GEO.

4. Strengthen Entities to Support LLMO

Reinforce consistent terminology, expert bios, brand descriptions, and niche-specific language. The clearer your entities are, the easier it is for AI models to recognize and reuse your content accurately.

Author boxes on the Neil Patel blog.

5. Use Layouts That Work Across AI Formats

Pages should be readable by both humans and machines:

  • Short intros
  • Quick definitions
  • Logical headers and subheads
  • Lists and steps
  • Deep sections with context
  • Supporting data or examples

This format helps your content perform across search engines, answer engines, and conversational AI.

FAQs

Are AEO, GEO, and LLMO the same?

No. AEO, GEO, and LLMO all build on SEO, but they focus on different things. AEO is about making your content easy for search engines to turn into direct answers. GEO is about creating deep, trustworthy content that generative systems can summarize and cite. LLMO is about helping large language models understand entities, terminology and expertise.

Conclusion

AEO, GEO, and LLMO aren’t replacements for SEO. They’re extensions of it, shaped by how AI systems now interpret and deliver information. Structure your content for clear answers, go deep enough to be cited in generative summaries, and stay consistent so language models understand you. Do that, and you earn visibility across the entire search ecosystem.

You don’t need three separate strategies. A single, unified approach helps your content perform everywhere your audience looks for answers—on search engines, inside AI Overviews, and across conversational tools. The real opportunity isn’t choosing between AEO, GEO, and LLMO. It’s creating content that works across all of them.

If you want help implementing these strategies or need a deeper analysis of how your content currently performs across these channels, check out my SEO consulting services

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GEO vs AEO: What’s the Difference?

If you’ve been paying attention to SEO, you’ve seen these acronyms everywhere: AEO and GEO. They sound interchangeable. They’re not.

AEO (answer engine optimization) helps your content show up as a direct answer. Think featured snippets or voice search responses. GEO (generative engine optimization) is built for AI-powered results like Google’s AI Overviews and ChatGPT. GEO creates content that AI models can summarize, cite, and serve to users.

Most marketers treat these strategies like they’re the same thing. That’s a mistake.

This post breaks down the real difference between AEO and GEO, when to use each, and how to build a strategy that works with the way people (and machines) search in 2026.

Key Takeaways

  • AEO and GEO are both modern extensions for your current SEO strategies 
  • AEO helps your content appear as a direct answer in featured snippets and search features.
  • GEO creates in-depth content that generative AI can summarize and cite.
  • They serve different purposes. GEO works better for comprehensive topics; AEO targets short, answerable questions.
  • A smart SEO strategy in 2026 includes both, depending on your goals and content types.

What is AEO?

AEO stands for Answer Engine Optimization. It’s a content strategy designed to help your site appear as a direct answer in search results. You’ve seen it. Google snippets, People Also Ask boxes, voice assistant responses. That’s AEO.

Search engines shifted from listing links to answering questions directly. AEO helps your content align with that shift by making it easy for search engines to understand and serve.

 How it works:

  • Write content around specific, searchable questions.
  • Use headers that mirror the way people search.
  • Follow with short, clear answers.
  • Add schema markup like FAQ or HowTo to improve eligibility for rich results.

AEO focuses on creating content that’s clean, relevant, and easy to parse. Businesses answering high-intent queries (like “how much does X cost” or “what is the best Y for Z”) see fast results with AEO.

A featured snippet example.

AEO helps you meet users in the moment they need answers and gives your site a shot at showing up before competitors even get a click.

What is GEO?

GEO stands for generative engine optimization. GEO addresses how AI-powered search engines now generate answers. Instead of listing links or pulling quotes, AI models summarize information from multiple sources, often without sending a single click your way.

With GEO, you position your content to become a trusted source that AI systems cite, summarize, or build from. You’re not just trying to rank.

What matters most for GEO:

  • Longform, helpful content that answers complex topics completely.
  • Demonstrated expertise (author bios, credentials, original insights).
  • Fresh data, sources, and citations that AI models trust.
  • Clear formatting that machines can parse but humans still find useful.

GEO matters more as tools like Google’s AI Overviews and Bing’s Copilot shape the SERP experience. If your content lacks depth or clarity, it won’t get featured.

As AI-generated search results become standard, GEO helps you stay visible even when there’s no traditional snippet or blue link.

GEO vs AEO: The Core Differences

GEO and AEO serve different purposes in modern SEO. One helps you show up as an answer. The other helps you become the source.

AEO is best for:

  • Appearing in featured snippets, answer boxes, or “People Also Ask”
  • Answering short, direct questions with structured content
  • Using headers that match common search phrases
  • Adding schema markup like FAQ or HowTo
  • Targeting high-intent keywords like product comparisons or service pricing
  • Improving visibility in traditional search results

GEO is best for:

  • Being cited in Google’s AI Overviews or Bing’s Copilot summaries
  • Publishing detailed content with original data and strong expertise
  • Including author bios, credentials, and experience indicators
  • Citing reputable sources and updating content regularly
  • Writing guides or thought leadership that solve complex questions
  • Staying visible as search engines shift toward generative answers

You don’t need to choose one or the other. AEO helps you win high-visibility spots for quick answers. GEO helps you earn trust and long-term visibility. The best strategies use both.

When Should You Prioritize One Over the Other?

Use AEO when: You want quick visibility for specific, question-based queries. This works well for:

  • Service businesses targeting local search
  • Product comparisons or cost-related questions
  • Short-form content like FAQs or support articles
AEO responses to a query.

Use GEO when: You’re building authority or competing on informational depth. Best for:

  • Longform guides and evergreen content
  • Thought leadership or expert breakdowns
  • Topics that benefit from original data or multiple perspectives
An example of GEO.

Most businesses benefit from a mix. AEO captures search features quickly. GEO builds lasting trust and relevance as search evolves.

Think of them as complementary tools. The right strategy depends on who you’re targeting and what content you’re creating.

How to Optimize for AEO

To succeed with answer engine optimization, you need to structure your content the way search engines expect it.

Here’s where to start:

  • Write headers as clear, direct questions.
  • Follow each question with a short, to-the-point answer. Aim for two to four sentences.
  • Use bullet points, numbered lists, or short paragraphs to improve scanability.
  • Add  like FAQ or HowTo schema to help search engines understand the format.
  • Target keywords that show featured snippets or “People Also Ask” boxes in the results.

This kind of content works best when it gives the reader a fast, helpful answer and signals to Google that it’s ready to be used in search features.

Google's What People Are Saying Feature.

If you’re not sure where to begin, look at keywords already showing rich results. That’s where answer engine optimization gives you the best shot at quick visibility.

How To Optimize for GEO

Generative engine optimization focuses on making your content useful to AI. That means going beyond surface-level advice and creating content that’s reliable, comprehensive, and trustworthy.

Here’s what to prioritize:

  • Write longer, in-depth content that covers the full context of a topic.
  • Use original insights, quotes, or proprietary data whenever possible.
  • Include clear author bios that show subject matter expertise.
  • Add reputable outbound links to support your claims.
  • Keep your content updated and show a visible “last modified” date.

AI-powered search features pull from sources that demonstrate experience and authority. If your content looks like it was written for real people and backed by real experts, it’s more likely to be cited.

The introduction to a blog on Neil Patel's blog.

AI-powered features are changing how content gets discovered, which is why it’s important to keep pace with ongoing search engine trends. When you understand how engines choose and surface content, you can create pages that are more likely to be summarized or cited.

Common Mistakes When Implementing AEO and GEO

I see businesses make the same mistakes with AEO and GEO. Here’s what to avoid.

Treating them as mutually exclusive. You don’t pick one and ignore the other. Your FAQ page needs AEO. Your comprehensive guide needs GEO. Most content benefits from both approaches applied strategically.

Optimizing for machines at the expense of humans. If your content reads like it was written for an algorithm, you’ve gone too far. AI models favor content that serves real people. Write for humans first, then add the technical elements that help machines understand.

Ignoring content freshness. This kills GEO. AI models prioritize current information. If your comprehensive guide hasn’t been updated in two years, it won’t get cited. Set a schedule to review and refresh your GEO content.

Skipping schema markup for AEO. Schema is the difference between hoping for a featured snippet and actually getting one. FAQ and HowTo schema takes minutes to implement. Use it.

Not tracking results separately. You need to know which strategy drives which outcomes. Track featured snippet appearances for AEO content. Monitor AI Overview citations for GEO pieces. Without separate tracking, you’re flying blind.

The biggest mistake? Doing nothing because you’re overwhelmed. Start small. Pick one piece of content for AEO optimization and one for GEO. Learn what works for your audience, then scale from there.

FAQs

What is the difference between AEO and GEO?

AEO is focused on structuring content for direct answers in search results, like featured snippets or “People Also Ask” boxes. GEO is about creating trustworthy, in-depth content that AI tools can summarize or cite.

Is AEO just a new name for SEO?

No. AEO is a specific part of SEO that targets how search engines deliver answers, especially for short-form, question-based content. It works alongside your broader SEO efforts, including technical, on-page and content optimization, not in place of them.

How is GEO changing SEO strategies?

GEO requires marketers to prioritize quality, authority, and freshness. It’s shifting the focus from simply ranking on page one to being used as a source in generative AI experiences.

Conclusion

AEO and GEO are core parts of how search works today.

AEO helps you win visibility in high-intent, answer-focused moments. GEO positions your content to be referenced and repurposed by AI tools that are reshaping how people get information.

The smartest now combine both. You target quick wins with AEO while building long-term authority through GEO.

As search continues to evolve, your content should too. Keep it helpful. Keep it credible. Make sure it’s built to show up, whether a human or an algorithm is doing the reading.

Want help optimizing for both AEO and GEO? Check out my SEO consulting services for hands-on support with building your strategy.

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What is link building in SEO?

Link building is the practice of earning links from other websites to your own. These links act as signals of trust and authority for search engines, helping your pages rank higher in search results. Quality matters more than quantity. A few relevant, high-authority links are far more valuable than many low-quality ones. Modern link building focuses on creating genuinely useful content, building genuine relationships, and earning links naturally, rather than manipulating rankings.

Key takeaways

  • Link building helps establish content credibility through acquiring backlinks from other websites.
  • It focuses on quality over quantity, emphasizing trust and relevance in search engine rankings.
  • Effective link building involves engaging with digital PR and fostering genuine relationships with sources.
  • Producing valuable content and fostering connections leads to high-quality links and improved online visibility.
  • Today, AI-driven search evaluates authority based on context, relevance, and structured data, not just backlinks.

What is link building?

Link building means earning hyperlinks from other sites to show search engines your content is trustworthy and valuable. Now, it’s more like digital PR, focusing on relationships, credibility, and reputation, not just quantity. AI-powered search also considers citations, structured data, and context alongside backlinks. By prioritizing quality, precision, and authority, you build lasting online visibility. Ethical link building remains one of the most effective ways to enhance your brand’s search presence and reputation.

Link building is a core SEO tactic. It helps search engines find, understand, and rank your pages. Even great content may stay hidden if search engines can’t reach it through at least one link.

To get indexed by Google, you need links from other sites. The more relevant and trusted those links are, the stronger your reputation becomes. This guide covers the basics of link building, its connection to digital PR, and how AI-driven search evaluates trust and authority.

If you are new to SEO, check out our Beginner’s guide to SEO for a complete overview.

What is a link?

A link, or hyperlink, connects one page on the internet to another. It helps users and search engines move between pages.

For readers, links make it easy to explore related topics. For search engines, links act like roads, guiding crawlers to discover and index new content. Without inbound links, a website can be challenging for search engines to discover or assess.

You can learn more about how search engines navigate websites in our article on site structure and SEO.

A link in HTML

In HTML, a link looks like this:

<a href="https://yoast.com/product/yoast-seo-wordpress/">Yoast SEO plugin for WordPress</a>

The first part contains the URL, and the second part is the clickable text, called the anchor text. Both parts matter for SEO and user experience, as they inform both people and search engines about what to expect when they click.

Internal and external links

There are two main types of links that affect SEO. Internal links connect pages within your own website, while external links come from other websites and point to your pages. External links are often called backlinks.

Both types of links matter, but external links carry more authority because they act as endorsements from independent sources. Internal linking, however, plays a crucial role in helping search engines understand how your content fits together and which pages are most important.

To learn more about structuring your site effectively, refer to our guide on internal linking for SEO.

Anchor text

The anchor text describes the linked page. Clear, descriptive anchor text helps users understand where a link will direct them and provides search engines with more context about the topic.

For example, “SEO copywriting guide” is much more useful and meaningful than “click here.” The right anchor text improves usability, accessibility, and search relevance. You can optimize your own internal linking by using logical, topic-based anchors.

For more examples, read our anchor text best practices guide.

Why do we build links?

Link building is the process of earning backlinks from other websites. These links serve as a vote of confidence, signaling to search engines that your content is valuable and trustworthy.

Search engines like Google still use backlinks as a key ranking signal; however, the focus has shifted away from quantity to quality and context. A single link from an authoritative, relevant site can be worth far more than dozens from unrelated or low-quality sources.

Effective link building is about establishing genuine connections, rather than accumulating as many links as possible. When people share your content because they find it useful, you gain visibility, credibility, and referral traffic. These benefits reinforce one another, helping your brand stand out in both traditional search and AI-driven environments, where authority and reputation are most crucial.

Link quality over quantity

Not all links are created equal. A high-quality backlink from a well-respected, topic-relevant website has far more impact than multiple links from small or unrelated sites.

Consider a restaurant owner who earns a link from The Guardian’s food section. That single editorial mention is far more valuable than a dozen random directory links. Google recognizes that editorial links earned for merit are strong signals of expertise, while low-effort links from unrelated pages carry little or no value.

High-quality backlinks typically originate from websites with established reputations, clear editorial guidelines, and active audiences. They fit naturally within the content and make sense to readers. Low-quality links, on the other hand, can make your site appear manipulative or untrustworthy. Building authority takes time, but the reward is a reputation that search engines and users can rely on.

Read more about this long-term approach in our post on holistic SEO.

Shady techniques

Because earning high-quality links can take time, some site owners resort to shortcuts, such as buying backlinks, using link farms, or participating in private blog networks. These tactics may yield quick results, but they violate Google’s spam policies and can result in severe penalties.

When a site’s link profile looks unnatural or manipulative, Google may reduce its visibility or remove it from results altogether. Recovering from such penalties can take months. It is far safer to focus on ethical, transparent methods. In short, you’re better off avoiding these risky link building tricks, as quality always lasts longer than trickery.

How to earn high-quality links

The most effective way to earn strong backlinks is to create content that others genuinely want to reference and link to. Start by understanding your audience and their challenges. Once you know what they are looking for, create content that provides clear answers, unique insights, or helpful tools.

For example, publishing original data or research can attract links from journalists and educators. Creating detailed how-to guides or case studies can help establish connections with blogs and businesses that want to cite your expertise. You can also build relationships with people in your industry by commenting on their content, sharing their work, and offering collaboration ideas.

Newsworthy content is another proven approach. Announce a product launch, partnership, or study that has real value for your audience. When you provide something genuinely useful, you will find that links and citations follow naturally.

Structured data also plays an important role. By using Schema markup, you help search engines understand your brand, authors, and topics, making it easier for them to connect mentions of your business across the web.

For a more detailed approach, visit our step-by-step guide to link building.

Link building in the era of AI and LLM search

Search is evolving quickly. Systems like Google Gemini, ChatGPT, and Perplexity no longer rely solely on backlinks to determine authority. They analyze the meaning and connections behind content, paying attention to context, reputation, and consistency.

Links still matter, but they are part of a wider ecosystem of trust signals. Mentions, structured data, and author profiles all contribute to how search and AI systems understand your expertise. This means that link building is now about being both findable and credible.

To stay ahead, make sure your brand and authors are clearly represented across your site. Use structured data to connect your organization, people, and content. Keep your messaging consistent across all channels where your brand appears. When machines and humans can both understand who you are and what you offer, your chances of visibility increase.

You can read more about how structured data supports this process in our guide to Schema and structured data.

Examples of effective link building

There are many ways to put link building into action. A company might publish a research study that earns coverage from major industry blogs and online magazines. A small business might collaborate with local influencers or community organizations that naturally reference its website, thereby increasing its online presence. Another might produce in-depth educational content that other professionals use as a trusted resource.

Each of these examples shares the same principle: links are earned because the content has genuine value. That is the foundation of successful link building. When people trust what you create and see it as worth sharing, search engines take notice, too.

In conclusion

Link building remains one of the most effective ways to establish visibility and authority. Today, success depends on more than collecting backlinks. It depends on trust, consistency, and reputation.

Consider link building as an integral part of your digital PR strategy. Focus on creating content that deserves attention, build relationships with credible sources, and communicate your expertise clearly and effectively. The combination of valuable content, ethical outreach, and structured data will help you stand out across both Google Search and AI-driven platforms.

When you build content for people first, the right links will follow.

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